CoverMyBreakdown.co.uk 

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Rated 1 out of 5 stars

Tried calling them today while broken down on the A19, and like other reviews, I couldn't get through. In the end I rang the RAC who signed me up for an annual membership and charged me a surcharge to... See more

Company replied

Rated 1 out of 5 stars

Car Breakdown is the emergency service you want in a hurry.... Yes? While waiting for a response (high call rates just now!!) Covermy's dedicated Emergency Assist Ltd invited me to send an email... See more

Company replied

Rated 5 out of 5 stars

Phoneline was busy initially but got through 10 mins. later. Breakdown service arrived much earlier than estimated time, very pleasant guy. Have used this company for breakdown service for 2 years a... See more

Company replied

Rated 5 out of 5 stars

Tyre burst driving on motorway 7:45 a.m. This morning torrential rain Sod’s law !! Rang “covermybreakdown” answered straight away really nice and helpful!! Explained my car doesn’t have a spare or... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

CoverMyBreakdown.co.uk is part of Blue Insurance Group, a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CoverMyBreakdown.co.uk, you can choose between 4 cover levels of Motor Breakdown assistance to suit your needs.


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Rated 2 out of 5 stars

A mistake somewhere????????

While trying to get breakdown insurance from yourselves,on the final page as I was about to finales the screen died.
And as I recieved no further info (no text or postal reply) I assumed the transfer never went through
And therefor insured with another firm
Poor customer relationship
Dennis trowbridge

May 6, 2013
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Dear Mr Trowbridge

Thank you for your review.

One of our representatives will be in contact with you to discuss this further.

Kind Regards

www.covermybreakdown.co.uk

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Rated 4 out of 5 stars

Excellent, Brake locked up on driveway. Couldn't get it released. Out in 40mins. Job done in 5.

Well the dude who came with the recovery truck for the celica was very pleasant and immediately knew what was wrong with my car. He gave it a few whacks on the wheel hub and problem sorted. Also gave me preventative tips and made sure I was safe to go on my journey from home. Give the recovery guy 5 stars from me.

March 9, 2013
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Dear Mr Hall

Thank you for your review.

Kind Regards

covermybreakdown.co.uk

Rated 5 out of 5 stars

Does what it says on the tin..............

I used them twice last year, both due to flat batteries, the first time was very quick, the second not so quick, but, they were very busy and the roads were in a chaotic state due to the snow, and I was kept in the loop, so, pretty good IMHO..............

February 24, 2013
Unprompted review
Rated 5 out of 5 stars

Good price, easy process, covered!

Wouldn't hesitate in recommending to a friend. Website doesn't ask for irrelevant information making the whole process speedy and pain free! Price for the breakdown is excellent compared to AA/RAC etc.,
More than pleased!

February 5, 2013
Unprompted review
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Rated 5 out of 5 stars

do not no how i found you but i am very glad i did.

I was looking to renew my breakdown insurance. I looked at over 19 different offers

just as I was getting fed up I notice you thank goodness I did. I very pleased with
your offer and cover. I will recommend you to my familyand friends.

December 12, 2012
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Dear Mr Bignell

Thank you for your review and your recommendations.

Kind Regards

covermybreakdown.co.uk

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Rated 5 out of 5 stars

too early to tell

the price is real good as for the sevice it's too early to share my opinion, i will let you know IF i break down and need help, at present i have no problems and hopefully it will stay that way

September 8, 2012
Unprompted review
Rated 3 out of 5 stars

Ever hopeful!!!!

I would rather receive some paperwork to cover the money I have spent out on the covermybreakdown site. Everything seemed OK but until I have a breakdown how do I know. The site was fine.

August 29, 2012
Unprompted review
Rated 5 out of 5 stars

Cheapest & Easy to set up online! covermybreakdown.com

after searching the comparison sites for the best price for breakdown cover `covermybreakdown.com' came out the best, the nearest quoted policy for the year was £20 more expensive!!

some companies use excess amounts, a maximum distance from your home & other restrictive policy constraints as well.

So yes I would recommend this company for being easy to set up online, amending policy details, payment methods & confirmation of the cover required,

good job `covermybreakdown.com'

August 25, 2012
Unprompted review
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Rated 5 out of 5 stars

Excellent, excellent, excellent!

A cat's eye ripped my tyre causing an instant puncture in the middle of nowhere in Wales.

Despite me providing scant co-ordinates, the repair man located me, plus he had difficulty changing the wheel because of uneven ground and he remained pleasant, polite and was proficient.

All sorted within 90 minutes.

Many thanks.

August 24, 2012
Unprompted review
Rated 1 out of 5 stars

cancelled immediately!

Took out breakdown insurance to cover an upcoming holiday. We were asked when we wanted cover to start - we said the first day of our holiday, in two days' time. Payment was taken and policy documents immediately e- mailed to us. As I am a suspicious type I read the small print, only to discover that the policy "excess" meant that any claim during the first 72 hours (three days) of the policy would not be met. So even if we'd asked for cover to start immediately, the first day of our holiday would not, in fact, have been covered. This seemed a bit deceitful - most people, not unreasonably, would assume that if you are asked specifically when you want cover to start, cover will start from that date. Surely if cover could not be provided from a date two days hence as requested, our application should have been declined? As the policy was useless, given that it wouldn't cover one of our two days driving, I cancelled it immediately- but would most people even have realised that asking for cover to start in two days actually means it won't start for five days? In fairness, cancellation was easy - but I bet plenty of people won't realise they ought to. Bad form, covermybreakdown.

August 23, 2012
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Dear Ms Aitken

Thank you for your review.

We can understand your frustation at not been informed of the waiting periods on the policy.

All staff have been notified of the importance of emphasising this to our customers.

I apologise for the inconvenience.

Kind Regards

Covermybreakdown.co.uk

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