CoverMyBreakdown.co.uk 

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Rated 1 out of 5 stars

Tried calling them today while broken down on the A19, and like other reviews, I couldn't get through. In the end I rang the RAC who signed me up for an annual membership and charged me a surcharge to... See more

Company replied

Rated 1 out of 5 stars

Car Breakdown is the emergency service you want in a hurry.... Yes? While waiting for a response (high call rates just now!!) Covermy's dedicated Emergency Assist Ltd invited me to send an email... See more

Company replied

Rated 5 out of 5 stars

Phoneline was busy initially but got through 10 mins. later. Breakdown service arrived much earlier than estimated time, very pleasant guy. Have used this company for breakdown service for 2 years a... See more

Company replied

Rated 5 out of 5 stars

Tyre burst driving on motorway 7:45 a.m. This morning torrential rain Sod’s law !! Rang “covermybreakdown” answered straight away really nice and helpful!! Explained my car doesn’t have a spare or... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

CoverMyBreakdown.co.uk is part of Blue Insurance Group, a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CoverMyBreakdown.co.uk, you can choose between 4 cover levels of Motor Breakdown assistance to suit your needs.


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All reviews

(208)

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Rated 5 out of 5 stars

Good value for money

This was so quick and easy all done in 5 mins good value for money compared to a lot of the large companies and covers you for so much more.

June 9, 2018
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Darlene,

Thank you for your comments and taking the time to leave a 5 star review.

Kind regards,

Eoghán Doody

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Rated 5 out of 5 stars

Excellent cover

Excellent cover, Fast service and I recommend them to everyone.

March 29, 2018
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Jeff,

Thank you for your comments and taking the time to leave a 5 star review.

Kind regards,

Danielle Larkin

Rated 1 out of 5 stars

Standard waiting time is claimed to be…

Standard waiting time is claimed to be 1:5 to 2 hours. In practice far longer. They left a disabled, diabetic single lady sitting on the hard shoulder of a busy motorway intersection from 10.30pm until 1.45am. Then the next day from 1.11pm until 4.15. I made a formal complaint that day, nearly 3 weeks ago and have not heard anything since.
They may be very cheap, but they are worse than useless.
Avoid.
Only left one star as I had to

March 27, 2018
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Hazel,

We are extremely sorry to hear of your experience with the breakdown assistance team, we strive to provide 100% customer service to our all of our customers,
please send me on your policy number to eoghan.doody@blueinsurance.ie and I will have this dealt with as a matter of urgency.

Kind Regards,

Eoghán Doody

Rated 5 out of 5 stars

Excellent service

Absolutely amazing value for money plus quality service .Used them three times in the past and could not have been better. Waiting time far less than one of the major breakdown providers.

December 12, 2017
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Mrs. Dixon,

Thank you for your comments and taking the time to leave a 5 star review.

Kind regards,

Danielle Larkin

Rated 5 out of 5 stars

I always use Covermybreakdown for our …

I always use Covermybreakdown for our cars, They have proved to be very reliable in the past and at a good price.

September 20, 2017
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Susan,

Thank you for your comments and taking the time to leave a 5 star review.

Kind regards,

Danielle Larkin

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Rated 5 out of 5 stars

Excellent value

Very easy efficient service good cover for the price

June 26, 2017
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Nicola,

Thank you for your comments and taking the time to leave a 5 star review.

Kind regards,

Danielle Larkin

Rated 5 out of 5 stars

very good sevice

very good sevice a plesher to do bisnes whith

November 12, 2016
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Dear Customer,

Thank you for taking the time to leave a 5 star review.

Kind Regards
Adrienne Ledwidge

Rated 4 out of 5 stars

Travel Insurance

Good service. Prices have risen somewhat since last year. Why do over 70s have to pay so much when in pretty good health?

October 16, 2016
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Dear Customer,

Thank you for taking the time to leave a review.

The age of an individual would not effect the pricing of how much it is to avail of the breakdown cover, it is based on the 1st year of registration. The cover you selected was indeed the best price offered.

Kind Regards
Adrienne Ledwidge

Rated 5 out of 5 stars

Used again and again

I find them very easy to join and renew my policy. The breakdown vans are very friendly and helpful. Nothing to small. The price is brilliant and very affordable. Would use them again,again without hesitation.

August 8, 2016
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Dear Miss Stanley,

Thank you for taking the time to leave a 5 star review.

Kind Regards
Adrienne Ledwidge

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Rated 3 out of 5 stars

policy amendment

It took close to 1/2 hour to get through on the support line. Once the call was picked up the service was good.

July 13, 2016
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Dear Customer,

Thank you for sharing your concerns with us.

During the Summer months ( May -Sept ) it can take a little longer for us to respond to emails/calls as the volume of queries coming through increases significantly.
We are in the process of training in new members of staff to alleviate the backlog.

Kind Regards
Adrienne Ledwidge

Rated 5 out of 5 stars

Jobs a good en

For the price paid you cannot go wrong.I had the misfortune of breaking down.called the help line..45 mins later back on the road.

December 14, 2015
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi,

Thank you for the positive feedback.

Kind Regards
Adrienne Ledwidge

Rated 4 out of 5 stars

car breakdown

very helpful & straightforward would recommend to friends etc.

September 16, 2015
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Mr Coid,

Thank you for taking the time to leave a review.

Kind Regards
Adrienne Ledwidge

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Rated 3 out of 5 stars

Breakdown cover

Was easy to buy. Just bought as the ratings were good. Haven't had the experience of the service.

I can't change the password for online login !!

May 18, 2015
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi

Please send the details to adrienne@carhireexcess.com and I will look into this for you.

Rated 4 out of 5 stars

Easy to renew

I have renewed for my second year. Not had to use yet, so I can't comment on service. Renewal went through ok although the the price was a little higher than I was happy with. This was rectified, so I went ahead

March 11, 2015
Unprompted review
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Rated 5 out of 5 stars

great service

Been a customer for 5 years now and always provided the service they advertise. Would recommend to all and have already got family to join.

February 26, 2015
Unprompted review
Rated 1 out of 5 stars

Covermybreakdown

Not been with these before nor have i had to call them out yet. So i carnt do a star rating yet. The proof is in the pudding. I will do a full review when i cross that bridge. Ps Joining them and taking money out of my account i can give 5stars.

January 6, 2015
Unprompted review

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