CoverMyBreakdown.co.uk 

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Rated 1 out of 5 stars

Tried calling them today while broken down on the A19, and like other reviews, I couldn't get through. In the end I rang the RAC who signed me up for an annual membership and charged me a surcharge to... See more

Company replied

Rated 1 out of 5 stars

Car Breakdown is the emergency service you want in a hurry.... Yes? While waiting for a response (high call rates just now!!) Covermy's dedicated Emergency Assist Ltd invited me to send an email... See more

Company replied

Rated 5 out of 5 stars

Phoneline was busy initially but got through 10 mins. later. Breakdown service arrived much earlier than estimated time, very pleasant guy. Have used this company for breakdown service for 2 years a... See more

Company replied

Rated 5 out of 5 stars

Tyre burst driving on motorway 7:45 a.m. This morning torrential rain Sod’s law !! Rang “covermybreakdown” answered straight away really nice and helpful!! Explained my car doesn’t have a spare or... See more

Company replied

Company details

  1. Insurance Agency

Written by the company

CoverMyBreakdown.co.uk is part of Blue Insurance Group, a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CoverMyBreakdown.co.uk, you can choose between 4 cover levels of Motor Breakdown assistance to suit your needs.


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(208)

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Rated 4 out of 5 stars

Quick response

Lady driver and have used them twice both times very good response and very helpful

November 10, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Gill,

Thank you for your positive feedback.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

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Rated 2 out of 5 stars

Never again.

I had a tyre blowout on the motorway last week. Scary stuff! When I managed to pull over onto the hard shoulder, I rang them, told them what had happened and that I was on my own. I got told it would be 60-90 minutes, which was longer than any other breakdown company I'd ever used before. Egertons (who they had used for this callout) rang me to confirm my location and subsequently sent me a text to say they would be there are 14.14 (I had rung at approx 12:55). I had a call from the recovery man at 13:57 to ask again where I was - he said he would be half an hour. He eventually got there at approx 14:35, so approx an hour and 40 minutes after I'd called. Can't fault the man who turned up, he was very nice and polite and changed the tyre in about five minutes - he's the only reason I've given two stars, otherwise it would have been one. They've just emailed me to say my cover is due for renewal, but will not be using them again.

October 16, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Gerard,

Thank you for your review.

I am sorry to hear that you were disappointed with the service you received. Can you please send the details to ruth@blueinsurance.ie and I will look into this.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

Rated 3 out of 5 stars

good for the price but why is renewal more expensive?

If you go to the website the 4 start cover is £32.95. However, if you are an existing customer and go to renew the same policy comes up as £42! These companies that try and rip you off for being loyal really annoy me! £42 is still relatively cheap but I'll be making a lot more effort at looking elsewhere next year.

October 8, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Jay,

Thank you for your review.

Our premiums are based on the age of the car and as the age increases, as does the premium.

However, we do not increase the premium as a result of any claims.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

Rated 5 out of 5 stars

European Breakdown Insurance

A very good European car breakdown insurance at a price which is good on your wallet.

September 24, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Steve,

Thank you for your five star review.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

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Rated 5 out of 5 stars

The best value breakdown insurance on the road

I have been a member of this company for a number of years, and have had to use them three times, once in Birmingham and twice in East Anglia. Every time the service has been wonderful. I have never had to wait longer than an hour, and when help arrives they are ready for recovery (no waiting for a second vehicle). The level of cover available is unbeatable at three times the price!! All in all ***I LOVE THIS COMPANY***
as an ex RAC and AA member I can't praise them highly enough (Thanks covermybreakdown)

September 8, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Alan,

Thank you for your positive feedback, we appreciate you taking the time to review us.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

Rated 1 out of 5 stars

disastrous

The first time I've ever had to use them...my daughter waited OVER 3 HOURS, no explanation, she was told one hour then not given any further information, so from 6 till after 9 pm she waited and waited. I shall never use this company again. The operator was really helpful, but what appalling service

July 29, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Gill,

I am sorry to hear that you were not satisfied with the service received.
Please e-mail ruth@blueinsurance.ie and I will investigate.

Kind Regards,
Ruth Bracken
covermybreakdown.co.uk

Rated 5 out of 5 stars

Goo value for the price

Reasonable price and good service

July 23, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Nicola,

Thank you for your 5 star review.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

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Rated 5 out of 5 stars

Rated breakdown cover

I was looking for a new breakdown cover policy due to a massive increase in renewal price (without any callouts)and checked the ratings of the companies who gave quotes. They vary from dreadful to good. I choose Covermybreakdown on price and good reviews. I had a query before buying, rang the company and the query was sorted quickly and clearly. That was a good sign. Buying was easy and clear and printing documents was very easy. I have not had to call them for breakdown and therefore cannot comment on this part of the operation.

June 16, 2014
Unprompted review
Rated 4 out of 5 stars

liked the price

Just renewed our cover for this year, can't really give a review as fortunately we haven't need your services but like the cover and the price.

February 19, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

I found the web site easy to understand and was able to order the Car Breakdown Service with little trouble. However I did find it difficult to download the Policy Document. After an email, I was sent a new copy to download which was successful. I am very happy with the service I have received so far.

A. Hopkins

February 17, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Albert,

Thank you for your positive feedback, we appreciate you taking the time to review us.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

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Rated 5 out of 5 stars

5 star cover

I've used for many years, called out twice. Great service, quick response and polite service. Excellent. Would recommend definetly.

February 16, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Robert,

Thank you for your 5 star review, we appreciate your positive feedback.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

Rated 5 out of 5 stars

A good service

Reliable and value for money

January 3, 2014
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi Yusuf,

Thank you for your 5 Star review.

Kind Regards,
Ruth Bracken
Covermybreakdown.co.uk

Rated 4 out of 5 stars

Good to Have

Well worth investing in Car Breakdown cover, good price though not as cheap as you can get for being a first time user, extra £10 for me.Still cheaper than other companies though.

July 10, 2013
Unprompted review
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Rated 5 out of 5 stars

Reliable service. Cheap.

Reliable service, cheap, 'does what it says on the tin'

June 4, 2013
Unprompted review
CoverMyBreakdown.co.uk logo

Reply from CoverMyBreakdown.co.uk

Hi James,

Thank you for your positive feedback, we appreciate you taking the time to post it.

Kind Regards,
Ruth Bracken.
Covermybreakdown.co.uk

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