cPanel Reviews 70

Huge price increase since the company was acquired... Will be looking for alternative

We have different servers and have been using cPanel for many years. We were very happy about their product but suddenly their price exploded.

One could think that with all this new money they could hire more programmers but their development is still painfully slow.

We are looking into alternative control panel software if the price this year does not come down and the development speed is not increased.

The license cost is doubled/tripeld.
Its not usable anymore it "WAS" great software.

But now its only for the big guys doable to use cPanel missed chance.

For several years, I have been operating my own server with VestaCP (open-source control panel) with my own websites (not hosting 3rd. party sites).

In May this year, I needed to change to a system that better supported SSL wildcard for multisite. I contacted cPanel support and they confirmed that this was possible with cPanel and that I could use their Solo license since it was my own sites and I did not require sub-accounts for clients. They confirmed a price of $15/ month - $180/year for my use.

I bought a license, got all installed - and it worked perfectly fine and as expected. All good, until I receive an invoice in August. Now, cPanel had changed my cost to $45/month - $540/year - saying that it was no longer allowed to use the Solo license on dedicated servers.

I write to support and say - Hey, it's just around two months since your own support advised me with a yearly fee of $180 for my need - and now you out of the blue have changed my yearly cost to $540. Maybe we can come to some fair agreement?

I receive an ice-cold answer from cPanel Support telling me that I can just cancel their service if I am not happy with it - and that this is new terms under new ownership.

Yes, that is also true - but changing a control panel from one to another on a live server is not an easy task - especially if you like me is a hobby webmaster that does not manage such a task every day. Took me around 20 hours to migrate to ispmanager that I now use.

I understand prices may go up in time - but to triple a cost of such an important element as a server panel from one day to another is simply so shady and rude.

It seems that cPanel that was great under old management has gone rogue after being bought by Oakley Capital. With many new great options out there - I can only say stay clear of everything related to cPanel and Oakley Capital.

I wish I could give them less than 1 star.

I've used cPanel/WHM for as long as I can remember, and I've always viewed their pricing as a bit high, but their new pricing model is just absurd and feels like a poorly executed April Fool's joke.

Avoid this company at all costs unless you want to be surprised with 100% price hikes overnight. There are many alternatives to cPanel, for much, much cheaper, and I strongly suggest you use one of those instead.

I've been using Cpanel since the 1990's when they operated out of the VDI datacenter in NJ. It's always been a stable product and fairly priced allowing them to dominate the market. But overnight they turned their good reputation that gave them their marketshare into a greedy corporation abusing the marketshare they earned through trust.

They did not even use market standards of grandfathering existing clients into their pricing plan. So low cost hosting companies that built their models around the Cpanel pricing model will be driven out of business when they're forced to raise their price on everyone.

I won't surprised to see droves of Cpanel customers shifting to free control panel software with their absolutely ridiculous and shameful price increases. Imagine you have a fixed cost in your business model and practically overnight you are told you have pay 3 to 10 times what you pay depending how many accounts you have.

One last note, if you're going to play the per account game, then play the per account game, but to charge a minimum per server and per account is just outrageous!

The worst attitude towards customers I have ever seen.

Biggest money grab of all time. Who in their right mind would raise prices that high? Oh right, cPanel. Very disappointed... and I thought Kamp Koral was a bad idea.

Because of their greed and thinking they are dominating the market, cpanel suddenly raised its price to over 10x, absurd. This will destroy thousands of companies worldwide. cPanel must be punished for this and will die. Migrating all our servers to DirectAdmin.

We've been using cPanel for around 20 years(!), helped them create its monopoly position and now... in a month's time they've changed their licensing model and expect their customers to pay at least 100%(mostly more) for the same licenses... Don't trust them any more!

cPanel will be vanished completely within months! Billion dollar trust gone!

absolute scammers, nearly triple pricing are you guys nuts

Really bad, policy

The investment fund with a majority market share increased software prices by over 1000%. Fraudsters, run away from them.

They started Eating Peoples money by increasing the Price

Cpanel should not remove unlimited domain licences. This makes us to migrate all servers to another panel.

We trusted cpanel but cpanel do not give any importance this value.

Since the acqusition company is not committed to the hosting community. Insane price increases with little to no warning. I do not recommend for anyone to use cPanel/WHM moving forward.

I've been with cPanel for 12 years. I've paid them thousands and thousands of dollars, and I was happy to do it. But it's just something about that feeling when someone shoves their middle finger up your nose, or actually up every one of their client's noses. You just can't make up for that. Thanks for everything cPanel, it was fun while it lasted. Give me a few months, and I will be out of your hair. Even if you should turn around and go back to your old price model, you won't be able to regain my trust.

It's amazing how cPanel, after working hard to become #1 in their market, with happy client's everywhere, managed to flush their whole reputation down the drain in just a minute. I'm actually impressed!

cPanel has pushed a massive price increase of up to 1000% for some customers.

This move is severely hurting SMBs and those that work for them. Their move has caused me to move all of my client to other panels by the end of the year and you should too.

Never trust a company willing to stab you in the back.