Logged the whole thing. Casino chat opened 19:04, first human at 19:22, question asked at 19:23, nothing useful until 19:41. Everything before that was greetings and confirming a date of birth I had... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Transaction history missed one card deposit from last Tuesday Balance had changed, card had charged, but the filter showed nothing for that day. That is where the irritation started for me.
Tuesday evening was when the problem started. The document list changed after i uploaded my proof of address. It was already my second coffee, so maybe I was impatient, but still. The whole thing felt... See more
uploaded my bank statement the 3rd and they accepted it. A week later, for the second withdrawal, they wanted the exact same document again, like nothing was on file.
1.4
Bad
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still cant open a single slot
August 21, 2026
Unprompted review
Maybe it works better for others
Maybe it works better for others, but my basic test was annoying. One deposit, one bonus question, one document upload, three different statuses. That is where the irritation started for me.
August 19, 2026
Unprompted review
I mainly joined to test the mobile…
I mainly joined to test the mobile version on my work laptop. Registration worked, but the live dealer section felt extremely small.
The problem returned after every login and made the site hard to use. By the end, I had spent more time troubleshooting than playing.
August 19, 2026
Unprompted review
Reload bonus said it ended at midnight
Reload bonus said it ended at midnight, then vanished around 10pm while I was still reading the terms. Maybe there was a hidden timezone line somewhere, but users should not need a detective board not exactly confidence-building.
August 18, 2026
Unprompted review
put a monthly deposit cap on while…
put a monthly deposit cap on while stuck waiting at the chemist and thought no more about it.
looked three weeks later and the figure had gone back to the default.
no email, no entry in the history, nothing to say when it moved
August 18, 2026
Unprompted review
the app doesnt keep my favourite slots
the app doesnt keep my favourite slots, they reset every time i log out.
August 18, 2026
Unprompted review
wednesday afternoon I noticed the…
wednesday afternoon I noticed the balance returned without any note. It stayed that way after refresh, which made no sense
August 18, 2026
Unprompted review
Sam from live chat answered my KYC…
Sam from live chat answered my KYC really there question with password steps 🙃
August 18, 2026
Unprompted review
Chat queue reached my turn
Chat queue reached my turn, then closed itself
August 20, 2026
Unprompted review
Starburst showed in recently played
Starburst showed in recently played, but opening it only loaded a blank tile on my phone..
August 20, 2026
Unprompted review
Sweet Bonanza opened blank..
August 18, 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.