Creative Lighting Reviews 251

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, most reviewers were let down by their experience overall. Many customers expressed significant disappointment with the products received, often finding them to be of poor quality, cheap, and not as advertised. People frequently reported issues with items not working, being damaged upon arrival due to inadequate packaging, or simply not meeting expectations. The return process was a major point of frustration, with many reviewers stating they were required to pay for expensive international shipping to China, often exceeding the product's value, making refunds practically impossible. Additionally, some people mentioned problems with their orders, including missing items or incomplete shipments, and a lack of clear communication regarding return policies and shipping origins. Reviewers also noted that the company often offered only partial refunds or gift cards instead of full reimbursement, further contributing to dissatisfaction.

What people talk about most

Product

Consumers express significant dissatisfaction with the product quality, often describing items as cheap,... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many consumers reporting that the company... See more

Order

Customers had negative experiences with order, with many reporting that their purchases were not delivered or... See more

Quality

Users describe negative interactions with quality, with many reviewers reporting that products are cheap,... See more

Refund

Customers consistently note negative experiences with refund, with many reporting that the company does not... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Totally misleading advertising! Supposed to be Swedish but is Chinese as I would have known if I had read the Trustpilot reviews in advance. Bought 2 garden spotlights, which I’m about to test, but... See more

Rated 1 out of 5 stars

This company is advertising on the internet and is simply put - a SCAM! They sell you these items that are POS and plastic and charge you retail for them. Once you get them, they appear to not w... See more

Rated 1 out of 5 stars

The 4 solar Garden Spot Lights don't work, have never worked and if I want a full refund, I'm supposed to return them to China! No where in their company literature is that mentioned. I have been... See more

Rated 1 out of 5 stars

I ordered x4 lights from here, they were not as I expected when they arrived. Same story as everyone else: I emailed for a return and was given the address of an individual in China, refused a UK ret... See more


1.5

Bad

TrustScore 1.5 out of 5

251 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 5 out of 5 stars

I received my tracking number promptly…

I received my tracking number promptly after placing my order, and the table lamps arrived in no time. They are high quality and look very stylish in my living room. I'm impressed with the quick service and excellent product.

October 10, 2023
Unprompted review
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Rated 4 out of 5 stars

Satisfied with the lamp and delivery

Satisfied with the lamp and delivery. If I had read the description carefully, I would have know that the lamp's metal parts are gold colored, which unfortunately is not visible in the picture of the lamp. In the picture, those parts look silver.

November 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Don’t ever buy from this company!

Don’t ever buy anything from this company - unless you want to waste time and money. I bought some solar lamps (forgot to check trustpilot..) - Half of them did not work.. after lots of e-mails they wanted a video of the not-working lamps.. Funny.. after that I was told that if I did not accept their giftcard instead of returning the lamps, I should know that they wanted to check the lamps before refunding my payment (they still say they have a refund policy on 30 days).. It took weeks to get an address for returnering, and now the carrier are not able to deliever the return-package, as the gate for the company is closed.. This is as SO insane…

July 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Just received my picture light

Just received my picture light. Only thing I opened was the small bag with the remote, screws, cord, and instructions. Very poor quality.. got no further than that little bag…didn’t bother with even opening the picture light and arm…
Don’t buy this product… worthless.

July 18, 2024
Unprompted review
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