Creative Lighting Reviews 251

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, most reviewers were let down by their experience overall. Many customers found the products to be of poor quality, often arriving damaged or not as advertised, and some items even broke quickly after use. People frequently reported issues with their orders, including missing items or receiving only a partial shipment. The refund process was a major source of frustration, with many struggling to get their money back or being offered only a small percentage of their original cost. Reviewers also expressed dissatisfaction with the return policy, as they were often required to pay for expensive international shipping to China for faulty products, making returns impractical.

What people talk about most

Product

Consumers express significant dissatisfaction with the product quality, often describing items as cheap,... See more

Return policy

Reviewers highlight negative aspects of the return policy, with many consumers reporting that the company... See more

Order

Customers had negative experiences with order, with many reporting that their purchases were not delivered or... See more

Quality

Users describe negative interactions with quality, with many reviewers reporting that products are cheap,... See more

Refund

Customers consistently note negative experiences with refund, with many reporting that the company does not... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Totally misleading advertising! Supposed to be Swedish but is Chinese as I would have known if I had read the Trustpilot reviews in advance. Bought 2 garden spotlights, which I’m about to test, but... See more

Rated 1 out of 5 stars

This company is advertising on the internet and is simply put - a SCAM! They sell you these items that are POS and plastic and charge you retail for them. Once you get them, they appear to not w... See more

Rated 1 out of 5 stars

The 4 solar Garden Spot Lights don't work, have never worked and if I want a full refund, I'm supposed to return them to China! No where in their company literature is that mentioned. I have been... See more

Rated 1 out of 5 stars

I ordered x4 lights from here, they were not as I expected when they arrived. Same story as everyone else: I emailed for a return and was given the address of an individual in China, refused a UK ret... See more


1.5

Bad

TrustScore 1.5 out of 5

251 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 1 out of 5 stars

Awfull

Awfull! Do not buy anything at this website! It is almost impossible to sent items back, very unpleasant personnel! Selling items from warehouses located in China!

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

Cheap quality…

The lights blackened the glass on lighting. The product looks cheap.alth poo ugh is expensive. From other reviews I can't return as I will get charged postage and only receive 50% refund. Avoid this company at all costs. Cheap looking and bad quality

June 21, 2024
Unprompted review
Rated 3 out of 5 stars

Good information during delivery

Good information during delivery. The lamp that arrived matched the picture on the website 100% A small minus: There is no information about which light bulbs should be used for the lamp I bought.

June 4, 2024
Unprompted review
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Rated 1 out of 5 stars

Awful

Awful. Have a 1 only because I can’t give zero. Product didnt arrive, no refund despite my pointing out my consumer rights, customer service fob you off, they sent a second product which finally did arrive but is cheap, flimsy and the light provided is poor. Avoid

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible site

I bought 2 lamps and have returned via Peddler service to Yunexpress. I have no track and trace and can not control if my order arrived in China. I asked for a refund of 89,90 but no response.

May 21, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give a rating of zero stars…

If I could give a rating of zero stars I would. I ordered 2 lights which 1) do not stay charged and 2) turn themselves on without me hitting the remote. I was told 2 replacement would be sent but only one was received and it had the same issues as the first two. I then sent an e-mail stating that I wanted to return all the lamps and get a refund. That e-mail and the 3 subsequent e-mails have gotten no response. This company should be avoided at all costs

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Very good experience

I love their products! They are beautiful, as described and shipping is free.

The customer service is incredibly fast and wants the customers to be fully satisfied. I had a little issue that was my fault and they helped me beyond my expectations.

May 31, 2024
Unprompted review
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Rated 1 out of 5 stars

Avoid this company

Avoid this company. Poor quality and poor customer service
I bought two portable table lamps and they both broke after a few months of use. I was denied a refund and was offered a replacement after having to send them a video showing the malfunction. The replacement also broke and had the same problem - they asked for a video again and denied there was any problem! The light of these lamps become very dim only after a couple of months usage. They stop charging properly and the light is very dim even when attached to the usb charger. It seems obvious that they are defective however the company still do not want to admit it. Very poor quality and very poor customer service. Do not buy from this company

May 22, 2024
Unprompted review
Rated 3 out of 5 stars

Its alright

When i first ordered this i was excited then i looked up reviews about the company and was like oh no hope i didnt get scammed

Long story short it arrived i put it together but the bolt to put the base of it on was too short so i had to go buy some bolts.. thats only downside besides that works as intended

But i dont think id be buying from here again..probably best bet to stick with known brands like govee etc

May 15, 2024
Unprompted review

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