Creative.Lighting Reviews 

323
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, most reviewers were unhappy with their experience overall, warning others not to waste money on the company due to continuous issues. Customers frequently complained about extremely poor product quality, noting that items felt cheap, broke down quickly, or looked completely different from the advertised photos online. Consumers also experienced severe delivery delays, missing package contents, and unresponsive customer service when attempting to resolve their problems. Some reviewers were happy with the nice minimalist design of the lamps and found them very simple to set up in their homes. Others mentioned that certain purchases arrived much quicker than expected and worked adequately for evening reading.

What people talk about most

Product

Reviewers mention negative feedback about product quality, noting that items feel cheap and do not match... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap materials and... See more

Order

Reviewers highlight deep frustration and dissatisfaction regarding their order experiences. Customers... See more

Delivery service

Customers had negative experiences with delivery_service, expressing frustration over delayed shipments and... See more

Price

Customers consistently note negative experiences with price, feeling that the items are extremely overpriced... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had a very enthusiastic sales person when I was making inquiries about the under unit lights I wanted for my kitchen. I soon discovered that the lights just don't hold their charge and run out... See more

Rated 2 out of 5 stars

I’m not convinced about the quality of the spotlights I have bought. They are not the same size as those on the advertisement, the solar panels are smaller and the arms are a different configuration a... See more

Rated 2 out of 5 stars

The lights that I received did not match the ones advertised on the web. The stand was smaller and not very practical. The solar panels are about half size advertised. When I complained I was asked to... See more

Rated 2 out of 5 stars

My delivery never arrived and I e mailed them . They shared photos of the delivery outside my house on a plant pot .They claimed it was an Evri delivery ; it was not, it was Relay and despite sever... See more


Company details

  1. Lighting Store
  2. Lighting Consultant
  3. Lighting Manufacturer
  4. Lighting Wholesaler

Written by the company

We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team


Contact info

2.2

Poor

TrustScore 2 out of 5

323 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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2.2

All reviews

(323)

96 reviews in the last 12 months

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Rated 2 out of 5 stars

RayDude lamps not worth the money

In April 2025 I ordered 25 silver Ray dudes lamps.
The lights look really cool and the light they produce is also very nice.
However, when fully charged the lights only burn for about 5 hours, not long enough for a full dinner service.
The biggest problem is that after just 4 weeks, of using the lights only 4 nights a week, 9 of the charging cables are already broken and worse, 5 of them broke off inside the lamp, so both the cable and the lamps are unusable.
On contacting customer support, the answer was " we never had this complaint before, you need to be more carefull"..........

We treated the lamps with a lot of care and never forced any of the cables or anything like that.

€ 747,= paid and after 4 weeks I can't use 9 of the 25 lamps.....

Poor quality and even worse support.

June 1, 2025
Unprompted review
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Rated 1 out of 5 stars

This is a scam

This is a scam. Pretending to be a legit company from Europe. But is just drop shipping from Ali express in China.
You can buy the exact same product for a fraction of the price on AliExpress.
All the 5 star reviews are obviously fake.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

Shower of Light

Purchased a couple of remote control lights back in April. The lights arrived but had no remote controls. I wanted to return them but they kept offering for me to keep them and offered me a partial refund. Absolutely not as they are not fit for purpose, I am not blowing best part of £80 for something I can't use. They insisted I had to pay for returning them, even though this was a factory and distribution issue that the lights arrived to me incomplete. After email exchanges, I relented but insisted that the postage charge (£30) is refunded along with the lights as the reason was not my fault. It has now been 3 weeks, no refund and no answer to any of my emails, completely ghosting me. These are nothing but a bunch of crooks boasting top quality Scandinavian products but cheaply manufactured and shipped from China.

May 12, 2025
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Rated 5 out of 5 stars

I'm really impressed with the customer…

I'm really impressed with the customer service here. I had an issue with a defective light. They asked for a video of the problem, which I sent, and they shipped a replacement right away. Now, I do really have a good time with the light now and really appreciate how hassle-free the process was.

September 12, 2024
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Rated 2 out of 5 stars

Not recommended

Delivery is from China, took ages (over a month!).

The magnets are crap, one light just falls when it's vertical (not upside down, just stuck to a wall).

The reviews on their website are probably a scam, I don't see a way to post a review on my order.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had checked reviews before…

I wish I had checked reviews before ordering with Creative.Lighting. I've been scammed by this Chinese company. I ordered a light with them that looked very qualitative on their website. I had looked into cheaper alternatives on Amazon but I decided to pay a bit more to get something really nice. When my delivery arrived, I immediately noticed the product looked very cheap and similar to what I could have gotten on Amazon, if not worse... I contacted them to return the item, and they started by offering me a £15 discount on their website for another purchase. I insisted with a return, and they gave me an address in China for which I would pay the shipping fees, or an immediate £5 refund. I took the £5 refund as I sensed the return process would not be straightforward... So basically, I paid for a really cheap product 3 to 4 times more than I would have paid on Amazon. The company is most definitely not based in Sweden.

May 15, 2025
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Rated 5 out of 5 stars

Delivery was super fast

Delivery was super fast. The only thing I’d mention is that the packaging was a bit basic, but the lamp itself feels sturdy and well made. Great value for the price.

December 11, 2024
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Rated 5 out of 5 stars

Great purchase

Great purchase! I bought both versions of the cordelss wall lamp, the remote control and the touch control models. They both work great.

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve placed three orders on this site

I’ve placed three orders on this site, and overall, I’m very satisfied. The first two arrived in about a week, while the third took a bit longer, but it still made it in the end. The product quality is great, definitely worth it!

May 7, 2024
Unprompted review

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