Cryptonomy has finally gone completely out of reach. I have installed my 3rd VPN and I can only reach my portfolio that they locked up against my will and stole from me one time before I am no longer... See more
Cryptonomy
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I have been an old user, and there were no delay payment delays before. About a year ago, I deposited XRP into a 12-month fixed staking, and I received my funds a week ago, but it should have finishe... See more
Company replied
Don't think cryptonomy had any intention of honoring the 12 month contracts I'd taken out on their staking platform. 7 out of 9 contracts are now well past maturity n they haven't honored any of them.... See more
Can't keep your word , not trustworthy also per Trustpilot rules had to take the names out . And want all my coins back ! Dear , Thank you for your continued engagement and for your thoughtfu... See more
Company replied
Company details
Written by the company
Web3-Focused Crypto Venture Fund & Trading Organization
Contact info
Nice and good app
May 3, 2025
Unprompted review
Reply from Cryptonomy
Thank you very much for your kind words and support, Agoes!
We’re glad to hear you’re enjoying the app — your feedback truly motivates our team to keep improving.
Best regards,
Cryptonomy Team
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Usually
A crypto investing platform which claims to offer annual returns of 180% is facing an outcry from investors who say they can’t withdraw their funds.
Cryptonomy, which is in the process of rebranding to Nomy Finance, says it has made $194 million for investors by investing in early-stage crypto projects.
Yet there is no evidence that it ever made any such deals.
The platform, which appears to have copied its logo from a popular DeFi project, touts executives on its website who don’t appear to exist.
And it has doctored photographs of employee meet-ups from other crypto projects and passed them off as its own.
May 2, 2025
Unprompted review
Reply from Cryptonomy
Dear Jordan,
Thank you for your feedback. If you are a genuine user and have concerns about your account or investments, we’re here to assist you. Please respond to our contact information request through the appropriate channel so a dedicated team member can review your case and support you directly.
Unverified claims and misinformation only make it harder to resolve actual user concerns — we urge you to engage with us constructively if you are affected.
Best regards,
Cryptonomy Team
good trustpilot att all
May 2, 2025
Unprompted review
Reply from Cryptonomy
Dear Ali,
Thank you for your feedback! We're glad to know you've had a positive experience.
If there's anything else we can assist you with, feel free to reach out anytime.
Best regards,
Cryptonomy Team
Reply from Cryptonomy
Thank you for your positive feedback, Stormgain Customer! We're glad to hear you're enjoying the product. If you have any suggestions or questions, feel free to reach out to our support team — we're always here to help.
Best regards,
Cryptonomy Team
its not the rate but the experience…
its not the rate but the experience they offer
April 30, 2025
Unprompted review
Reply from Cryptonomy
Thank you for your comment, Jhogsm.
We agree — beyond rates, it's the overall reliability, transparency, and support that truly define the experience. We're glad you're here!
— Cryptonomy Team
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Update on last review
Update on last review
Customer ID
#33729
Officially 92 days delayed on fixed contracts and launch pool.
The last response was because I’m a VIP2 my case has been escalated and I will hear from one of the team to get the situation resolved. I’ve had no emails. I’m constantly checking in and clearing my spam so I can see if it has come through or not.when am I going to get my money? I’m literally struggling financially while you’ve got over a quarter of £1 million of mine. I need it…. It’s been long enough now. Give me MY MONEY!!!!
April 29, 2025
Unprompted review
Reply from Cryptonomy
Hi Aaron,
Thank you for your follow-up. We fully acknowledge the frustration this situation is causing and understand the urgency of your request. Your case has indeed been escalated, and our team is actively reviewing it.
Please be assured that your funds remain secure and are not at risk. Due to the scale and complexity of VIP portfolios, some cases may take additional time to process, especially when they involve multiple contracts and counterparties.
We’ll ensure a dedicated team member reaches out to you again. If you haven’t already, please double-check your spam or junk folders, and if you're able, feel free to provide an alternative contact email through Trustpilot or by reaching out via live chat for faster coordination.
We appreciate your continued patience.
—Cryptonomy Team
Fast and easy to use
April 27, 2025
Unprompted review
Reply from Cryptonomy
Thank you, Moses, for your feedback!
We’re glad to hear you find the platform fast and easy to use.
We appreciate your trust and look forward to continuing to provide you with a great experience!
Best regards,
Cryptonomy Team
Scam
They are trying to raise the rating of their product through rewards to users in the game
Upd. I have screenshot with rewards
April 25, 2025
Unprompted review
Reply from Cryptonomy
Thank you for your feedback.
We would like to clarify that we do not offer any bonuses or rewards for posting reviews. All reviews are voluntarily submitted by real users based on their genuine experience with the platform. We have also submitted a request for your contact information in case you require any assistance, and we are happy to help if needed.
Best regards,
Cryptonomy Team
Good Projects but be careful to invest…
Good Projects but be careful to invest and withdrawals
April 26, 2025
Unprompted review
Reply from Cryptonomy
Thank you, Eyes Expected, for your feedback.
We’re glad to hear you appreciate our projects! We always encourage responsible investing and remind users to carefully review all contract terms before proceeding. Our support team is available to assist you at any time should you have questions about withdrawals or contracts.
Best regards,
Cryptonomy Team
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It was great
April 24, 2025
Unprompted review
Reply from Cryptonomy
Thank you, Rehan!
We’re happy to hear that you had a great experience. We appreciate your trust and look forward to continuing to serve you!
Best regards,
Cryptonomy Team
No Service, Site Down, No Email Response, What is going on
I see there are several comments about difficulties withdrawing Crypto from your Cryptonomy Wallet.
When I tried to withdraw the Wallet Withdrawal somehow merged my wallet and my Flexible into a 12 month Fixed Term contract.
To date I am still awaiting a response.
Additionally I have several 12 month contracts still running with a total investment (Principal Amount and Accrued Interest) in excess of USD800,000 and getting the run around.
FINALLY 2024-04-29
Received a response and I am told I made a mistake.
When processing a WITHDRAWAL the Coins went to a FIXED TERM contract and took all FLEXIBLE Interest Account of the same coin into a single FIXED TERM 12 month contract and NOT REVERSABLE??
How does this happen? And not willing to listen nor rectify.
April 25, 2025
Unprompted review
Reply from Cryptonomy
Dear Anon,
Thank you for your feedback.
At the moment, the platform is fully operational, and no technical outages are observed.
We have sent you a request for contact information to verify your account status and assist you directly.
Please kindly respond to the request so that a dedicated specialist can review your contracts and provide you with a detailed update.
We remain committed to addressing each case individually and ensuring that all obligations are fulfilled properly.
Best regards,
Cryptonomy Team
Thank you for your response.
Thank you for your response.
Can I please have the office telephone number and postal address, as I wish to discuss the situation further with cryptonomy.
Many thanks
April 14, 2025
Unprompted review
Reply from Cryptonomy
Dear Mark,
Thank you for your message.
We have already submitted a request for your contact information via Trustpilot. Kindly respond to that request so that our dedicated team can begin reviewing your case directly and reach out with the appropriate next steps.
Your cooperation will help us provide you with personalized assistance as efficiently as possible.
Warm regards,
— The Cryptonomy Team
Website is now down
Website is now down. Has been over 24h. I had there bitcoins in fixed deposit interest account but they have been there now allmost 5 months over 1 year I made the contract for which was maximum time to be created.
So I would like to know why is website down and why I have only received vague answers from customer service regarding my bitcoin refunds? Every other coin I put there has come back to me in due time but now this bitcoin issue + site does not working really worries me.
Thank you!
April 10, 2025
Unprompted review
Reply from Cryptonomy
Dear Alex Järvinen,
Thank you for your feedback, and we deeply understand how frustrating your current experience must feel.
We want to address the concern regarding platform accessibility: earlier today, an unexpected global network disruption impacted parts of our infrastructure, temporarily affecting login and dashboard access for some users. Please note, this issue is not related to any planned updates or contract processing — and all user assets remain completely safe and secure.
Our technical team is working with top priority to restore full access across all regions. We anticipate services will resume within the next few hours, and we will provide real-time updates via our official communication channels.
We recognize the importance of your trust, especially in regard to overdue contracts, and assure you that each case is being handled with care. If you require direct support or wish to review your account status in more detail, our live support team is available 24/7 to assist you here:
📩 https://t.me/cryptonomy_support
We truly appreciate your patience during this time and remain committed to resolving this matter transparently and promptly.
Kind regards,
Cryptonomy Team
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Had a flex account with monthly…
Had a flex account with monthly payout/deposit amount. When I attempted to move my monthly payout off cryptonomy they locked my account into a one year fixed account with no monthly payout. This company will steal your crypto and keep it locked. Do not ever send crypto to them.
April 4, 2025
Unprompted review
Reply from Cryptonomy
Dear JB,
Thank you for your feedback.
We've submitted a request for your contact information to investigate this matter properly. Based on the information provided, it’s possible that during your withdrawal from the flexible account, the "Instant Transfer to Fixed" option was selected. This feature allows users to move funds directly into a fixed-term deposit with higher returns, and once confirmed, cannot be reversed.
Please respond to the contact request or reach out to our support team directly so we can review your account details and provide full clarification.
Best regards,
Cryptonomy Team
Follow-up review 3 months later.
OK, so a few months back I wrote a review which was pretty direct, three months later, I am now looking to follow that up - it's only fair if you write a negative review based on an experience, that should that experience change, you follow that up.
Originally, I had issues with transfer / locking of funds. The customer support did communicate to try to resolve this and did put in place an action to address my concerns.
I am now three months into that, and have received monthly interest / payments based on my allocated funds, without a single problem. There has been zero issues with transferring my awarded funds out of my account, and to be fair, the yield I am getting off my allocation is more than fair.
So, I will follow up one more time, in another three months, to report on consistency. But for now, I will say that the process does work, I am able to withdraw my interest / monthly payments without issue, and the support from the chat team is still consistent.
Conclusion: I actually would recommend Cryptonomy if you are looking to find somewhere to create yield off your crypto.
This review is following my initial challenging review, no-one has asked me to do this, nor has there been any communication with anyone about the content prior to posting. This is my honest opinion, based on my actual experience. If my experience continues as it has been for the last three months, for the next three months, I will be following this up with a 5 star - you must be fair both ways with your reviews if you want people to take them seriously.
March 29, 2025
Unprompted review
Reply from Cryptonomy
Hi Shane,
Thank you sincerely for your thoughtful and fair follow-up review — we truly appreciate your honesty and the time you’ve taken to update your experience.
It’s great to hear that your concerns were addressed and that everything has been working smoothly over the past three months, including your interest payments and withdrawals. We always aim to ensure reliability and consistency, and it means a lot to us that you’re seeing that in practice.
We're committed to keeping things running just as reliably in the months to come, and we’ll be here to support you every step of the way.
Looking forward to your next update!
Warm regards,
The Cryptonomy Team
Cryptonomy and their YouTube schillers are 100% Scammers
Cryptonomy is 100% a scam operation as advised by the UK Financial Conduct Authority, Kraken, Binance, Google and most of the major banks.
Once your funds investment term expires they relock them up for another year. In reality your funds have been cashed out and spent by the company the minute you transfer to their account.
Don't be a fool like I was and hold onto your coins, however if you have to give them away send them to a trust worthy charity.
If Cryptonomy do every return my funds I will be happy to up date and correct the above statement.
Also note: their standard statement is your emails and complaints are AI generated - do your own research and listen to advise from the FCA and the banks.
April 4, 2025
Unprompted review
Reply from Cryptonomy
Dear David,
Thank you for your feedback. In order to properly review and address your case, we kindly ask you to provide your contact information or support ticket ID so that our team can identify your account and assist you accordingly.
Please note that Cryptonomy operates in full accordance with its Terms & Conditions, and delays—while understandably frustrating—are communicated transparently and are within industry norms. All contracts continue to generate daily returns, and all funds are fully traceable.
We take all concerns seriously and are happy to help resolve them — but meaningful dialogue is only possible when you engage with us directly.
Looking forward to your reply so we can investigate further.
Best regards,
Cryptonomy Team
I've lost around $200k in crypto with…
UPDATE: Their response to my post is false. They won't pay my crypto back despite many many attempts to plead and negotiate with this Ponzi scam. Thieves. I've lost around $200k in crypto with this filth. They won't pay me back because they have already most likely cashed in my crypto a year ago. They are falsely advertised and promoted by dumb YouTubers for a fee of $200 but they are a Ponzi scheme. At first they paid very modest profits for staking at them until I became a 'VIP' investor. When my crypto matured after a year staking they said market volatility causes them to hang on to the crypto but that I should keep hoping to get it back. It's been months now and it's clear they simply take other people's crypto while promising incredible APR. I've reported them to the Australian authorities and federal police. They say they want to help but instead do the opposite. Scammers. Fraudsters. Thieves. They operate the internet with impunity. What a disgrace. Their legal 'fine print' on their website should tell you they are clearly an organised crime syndicate. DO NOT EVEN CONSIDER IT! I lost all our family savings on this Ponzi. I should have known better.
April 1, 2025
Unprompted review
Reply from Cryptonomy
Dear Pieter,
Delays in contract releases may happen and are fully in line with the Terms and Conditions accepted by all users upon activation. Your assets continue to generate profit during this period, and once the process is complete, you will receive both the principal and the full accrued yield — including additional compensation.
There is no need to panic or spread misleading claims. Everything is operating as intended, and your payout will be issued accordingly. Please stay calm and allow our team to work on the case — your funds are safe and remain in active status.
Kind regards,
Cryptonomy Team
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Total SCAMMERS
Total SCAMMERS! Cryptonomy will not release my crypto even though it has been over 6 months passed it's Fixed expiration date. The crypto I had available in my wallet I tried withdrawing. But Cryptonomy deleted my pending withdraw and created a Launchpool contract locking my crypto for another year against my approval! They will repeat the same excuses over and over again why they cannot release your crypto! Do not use Cryptonomy. It is a complete SCAM!
November 1, 2024
Unprompted review
Reply from Cryptonomy
Dear MG Arfori,
We have submitted a formal request for your contact information via Trustpilot in order to investigate your case. To proceed, we kindly ask you to respond to that request or reach out directly to our support team through the official channels on our website.
Please be assured that we take all such matters seriously and are committed to addressing your concerns as soon as we can verify your account details.
Best regards,
Cryptonomy Team
Likely scam
I’m afraid to say this company are most likely fraudulent. I deposited two different assets on a 12 month fixed contract this contract expired in November 2024 and like many others that have placed a review here and elsewhere the funds have not been released. I have been on the online chat as well as emailed them multiple times and each time I’m fobbed off with the same response about how they will be released soon, or released by the end of the current month. Needless to say, they haven’t been and at this point I don’t expect they ever will be. Avoid this company, if the returns sound to good to be true, they are, lesson learnt.
Update as of 3rd May 2025 - the company replied to my original review with their stock answer that I notice they have provided to several people in a similar situation to myself. My case was then put under the personal management of a member of their customer care team, this was on the 7th April and I was again assured that within 1-2 weeks the deposits would be repaid and I would have everything back that was owed to me. It will come as no surprise to anyone that it is now 4 weeks later and I still haven’t received anything back. Last week I emailed the customer care rep whom my case was under the personal management of and they replied saying that they are undergoing ‘major structural improvement which is a complex financial process and they will continue to monitor my case and update as soon as next steps become available’.
Needless to say this is not acceptable and not what I agreed when I entered into the contract so at best this is a breach of contract and at worst this now theft.
It’s not acceptable for a company to enter into a contract, break the terms of the contract, then provide frequent reassurance of a resolution within angreed timescales and then repeatedly break those commitments as well. Do not use this company.
March 26, 2025
Unprompted review
Reply from Cryptonomy
Dear James Cooper,
We’re sorry to hear about your experience. To assist you properly and review your case in detail, please provide your registered email address or contract ID associated with your Cryptonomy account via our support form or by replying directly to the email we’ve sent you.
Delays in the release of funds may occasionally occur due to the structure of our lending program, but we remain fully committed to honoring all contractual obligations. Your funds are secure and continue to accrue profits.
We are here to help – please respond so we can work towards a resolution together.
Best regards,
Cryptonomy Team
this is a scam
Warning to everyone .. Do not put money on cryptonomy. You only get promises and no money back to you. My contract ended 24.12.24 and until now only thing is get is promises that are not kept and fancy answers that i need to wait. All of this is a BIG SCAM.
March 25, 2025
Unprompted review
Reply from Cryptonomy
Dear Mitja Kostanjevec,
Thank you for your feedback. We’re sorry to hear about your experience. Please note that some delays in payouts may occur depending on market conditions and third-party partners, as outlined in our Terms and Conditions. However, your funds remain secure and continue to accrue returns until completion.
To investigate your case further, we kindly ask you to provide your registered email address or account ID via our support channels or reply to our previous messages (check spam/junk folders as well). Without this, we are unable to identify and resolve your issue directly.
We’re here to help and committed to finding a solution.
Best regards,
Cryptonomy Team
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