Earlier this week, I registered with Cuba Directo and ordered some Cohiba coffee for home delivery. I found the process clear and easy. My coffee arrived today, in a strong cardboard box, which had bu... See more
CubaDirecto
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See what reviewers are saying
Same as a previous contributor, I took a punt due to mixed reviews, made my payment immediately, still shows as 'on hold' sent multiple emails via their website and replies to the original email recie... See more
The Coffee is great the mailing process needs a complete overhaul. DHL is crap almost no comunication they took forever and didn't let me know when it was delivered. The box was crushed with one corne... See more
I ordered 4 packs of coffee on 10/10 and chose the click and collect option. I have been to collect my order 3 times but the shop is never open. I have written numerous emails and left telephone mess... See more
Company details
Information provided by various external sources
Shop online for books about Cuba or by Cuban authors, travel guide, road and tourist maps of Cuba, Cuban coffee and much more.
Contact info
Unit 30, DRCA Business Centre, Charlotte Despard Avenue, SW11 5HD, London, United Kingdom
- 020 7498 7090
- cedric@nigelhunt.uk
- cubadirecto.com
Fast delivery
Fast delivery. Items as described. CBP sliced a bag open, but all is well.
November 28, 2019
Unprompted review
Reply from CubaDirecto
Hi,
Thank you for your kind review.
We are sorry to hear that CBP did this. Could you please send us an email regarding that matter in order to clarify it?
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Everything as advertised!!!
Everything as advertised!!!! Thank you Cuba Directo from the USA!
October 9, 2019
Unprompted review
Reply from CubaDirecto
Thank you!
Transaction was seamless and timely
Transaction was seamless and timely. 100% satisfied and will order from you again without hesitation.
September 20, 2019
Unprompted review
Reply from CubaDirecto
Thanks Bruce!!!
Very good service and quick delevery
September 16, 2019
Unprompted review
Reply from CubaDirecto
Thank you Yvonne!
Good service but very expensive
September 12, 2019
Unprompted review
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Happy customer
Everything worked easily and delivery was fast. I can recommend
September 6, 2019
Unprompted review
Reply from CubaDirecto
Thank you!
Reply from CubaDirecto
Thank you Damion!
Easy process and on time delivery!
August 9, 2019
Unprompted review
Reply from CubaDirecto
Thanks Larry!
Excellent initiative
Excellent service. Personalised treatment of my order. I was very happy to find the coffee that I drank in Cuba. I will definitely choose CubaDirecto again.
August 7, 2019
Unprompted review
Reply from CubaDirecto
Glad you like the coffee, thanks!
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Serrano coffee beans
Excellent Cuban Serrano coffee beans, perfectly roasted.
July 28, 2019
Unprompted review
Great service thank you.👍
July 27, 2019
Unprompted review
Coffee arrived as promised
Coffee arrived as promised. Coffee is great tasting - it would be nice if is was a little less expensive, but because of the quality willing to pay.
July 19, 2019
Unprompted review
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Good quick service.
July 14, 2019
Unprompted review
Smooth coffee...
Smooth coffee...
Look forward each day to a terrific cup.
Thank you!
July 9, 2019
Unprompted review
WONDERFUL!! Exactly what I wanted!
I love & adore this coffee, and was thrilled to find CubaDirect. They completed my order and got it to me super fast, which is quite impressive for international post! Arrived in perfect condition,
THANK YOU!
June 7, 2019
Unprompted review
Too long to ship and receive yet you…
Too long to ship and receive yet you took the money immediately
May 5, 2019
Unprompted review
Reply from CubaDirecto
Dear William,
We are taking our customer feedback very seriously but in this case it seems you are just an unreasonably bitter customer.
You have placed your order the Sunday 28th of April. As we are not working during the weekend, we have processed and ship your order the Monday 29th of April and sent an email to you in order to inform you. It is in our terms and conditions that we will collect the payment immediately or otherwise before delivery of the Goods.
Regarding the shipping, you have chosen the cheapest delivery option with the longest delivery time.
So how come you expect the order to arrive expediently without extra payment is beyond me.
Regards
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Brilliant products
Brilliant products, especially the music of Carlos Puebla
March 8, 2019
Unprompted review
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