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CubaDirecto 

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Travel & Vacation
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Rated 5 out of 5 stars

Earlier this week, I registered with Cuba Directo and ordered some Cohiba coffee for home delivery. I found the process clear and easy. My coffee arrived today, in a strong cardboard box, which had bu... See more

Rated 1 out of 5 stars

Same as a previous contributor, I took a punt due to mixed reviews, made my payment immediately, still shows as 'on hold' sent multiple emails via their website and replies to the original email recie... See more

Rated 2 out of 5 stars

The Coffee is great the mailing process needs a complete overhaul. DHL is crap almost no comunication they took forever and didn't let me know when it was delivered. The box was crushed with one corne... See more

Rated 1 out of 5 stars

I ordered 4 packs of coffee on 10/10 and chose the click and collect option. I have been to collect my order 3 times but the shop is never open. I have written numerous emails and left telephone mess... See more

Company details

  1. Travel & Vacation

Information provided by various external sources

Shop online for books about Cuba or by Cuban authors, travel guide, road and tourist maps of Cuba, Cuban coffee and much more.

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All reviews

(182)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 5 out of 5 stars

Excellent coffee

Excellent tasting coffee, fast delivery Will definitely be placing another order in the near future.

January 14, 2019
Unprompted review
Rated 4 out of 5 stars

A taste of authentic Cuba

It was great to find somewhere that I buy the Cuban coffee we bought when we went their for our holidays. My husband really loves it and due to weight constrictions could only bring back 500g. I bought the 1kg bag and it was delivered when expected. It's a little expensive but considering where it comes from and the taste it's worth it

December 14, 2018
Unprompted review
Rated 3 out of 5 stars

This is not as good as the same brand…

This is not as good as the same brand coffee that my neighbour brought back from Cuba a year or so ago - that was sublime, the undertone of vanilla was exquisite, this one is nice but not that nice!

November 25, 2018
Unprompted review
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Reply from CubaDirecto

Dear Mike,

We are really sorry to hear that. Although all the coffee we are selling are coming from Cuba, and exported officially by the Cuban government so it is exactly the same as the one they are selling in Cuba. Sometimes the way the coffee is brew can change the taste.

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Rated 5 out of 5 stars

Lovely coffee

Lovely coffee, just like I remember from my trip to Cuba. Arrived quickly too, thanks guys!

May 15, 2018
Unprompted review
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Reply from CubaDirecto

Same Cuban coffee, same quality! Thanks to you for the kind words!

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Rated 5 out of 5 stars

Super!

Super, thanks! I,m so glad, of getting this book!

March 9, 2018
Unprompted review
Rated 5 out of 5 stars

Great Choice

Great choice on this website.
I am new to cuban coffee, so trusted what i read on the website.
Would recommend.
Delivery and cost very competitive.

March 9, 2018
Unprompted review
CubaDirecto logo

Reply from CubaDirecto

Thanks Lesley, Really glad we managed to convert you to the Cuban coffee Cubita ;)

Rated 5 out of 5 stars

Brilliant

Brilliant site to order from. Great choice of products and prompt delivery. Packaging was very secure. Product was great and is loved. Will definitely order from you again in the future. Thank you.

March 9, 2018
Unprompted review
CubaDirecto logo

Reply from CubaDirecto

Thanks Sarah. Serrano coffee is probably one of the best of the Cuban coffee. Glad you like it!

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Rated 5 out of 5 stars

Great organisation, for all sorts of stuff in UK & Cuba, Thank you!!

Organised a car for me, got me a roadbook, helped with insights to Cuba & have the funkiest office in space in the Bacardi building in La Habana! I could not fault them.

December 1, 2016
Unprompted review
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Reply from CubaDirecto

Hi Mark,

Thanks for the kind words!
We've got you the Road Map, however for the rest, it's our friends Cubaism Ltd. But no worries we'll pass the message ;)

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