From 1st contact while away in France to picking up our new mattress, the customer service has been excellent. Our old motorhome mattress (origonal 2013 Rapido mattress) had had its day and we went wi... See more
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Company details
Written by the company
Manufacturer of bespoke mattresses cut to any shape or size
Contact info
1st Floor Offices, 76 Hollywood Lane, Wainscott, ME38AR, KENT, United Kingdom
- 01634 926123
- sales@customsizebeds.co.uk
- customsizebeds.co.uk
Amazing Experience
This company is great! They will accommodate any requirements with a friendly service. I ordered my mattress to fold in half to fit on my sliding bed in my self converted van. The mattresses are very comfy and great quality. Greatly recommend and would definitely use again!
Quick delivery great quality mattress…
Quick delivery great quality mattress nice and comfy cheapest I could find perfect fit for my camper thank you
Best mattress ever
So help full over the phone , delivery time was spot on and the mattress is so comfortable, help and advise was much appreciated
Thank you custom size beds
Problem solved
Customer Service has remedied my concerns
Much appreciated
ComfiCel Gel foam mattress-Roll together
We bought the ComfiCel Gel foam mattress. Feels really comfortable lying on it on your own- however the roll together with my wife is awful because I am heavier than her. We have tried to persevere with it due to wasting so much money and not being able to return out of packaging but have now had to give up and purchase another mattress from elsewhere. Therefore do not recommend this mattress for 2 people.

Reply from Custom Size Beds
Dont waste your money on these mattress…
Dont waste your money on these mattress for your caravan or motorhome
Bought a mattress of them about 18moths ago great mattress when it arrived after about 6 months started going flat again the way it arrived emailed them and part from a few stupid replies from them on how i was storing it (in my motorhome ) nothing was done
Got that bad of a mattress had to bin it
Deff not a good quality mattress & not sure were all these good reviews are from as why i went for it
Buy else were
D

Reply from Custom Size Beds
Topper for new but too hard mattress in campervan
Gavin and Miles were very helpful with all my enquiries and made absolutely sure I double checked the measurements for the topper before making it. Just as well as I got the first ones wrong! I went for a 7cm deep memory foam topper to go over my new but too hard mattress in my 2024 Auto Trail Expedition 68 campervan. The topper is beautifully made and fitted perfectly over the mattress. It certainly took the edge off the hardness for my old joints and ensured a much better night's sleep. Thank you!
I recently purchased a custom mattress…
I recently purchased a custom mattress from Custom Size Beds for our motorhome. The delivery was on time, and the mattress fit perfectly, which was a relief. The staff, especially Myles, were helpful and communicated well throughout the process. Initially, the mattress felt a bit firm, but after a few nights, it became more comfortable. Overall, the service was good, but the price felt slightly high, and the firmness took some time to adjust to. Decent experience, but room for improvement.
Excellent service from Myles
Excellent service from Myles, helped me to order the correct mattress form my caravan, quick delivery and very comfortable.
Excellent Service
Our decision to buy new beds for our motorhome was exasperated by my husband's back pain getting worse. We spoke to Myles a few times and he gave us good advice and checked and rechecked the sizes of the two separate size mattresses before we ordered. We had to give Myles a challenge as we were going on holiday just over a week later so I was worried they wouldn't be delivered in time. We ordered on the Friday 9th Aug and they arrived Monday 19th Aug which was amazing! The beds fitted perfectly. I did initially think they felt too hard but after a few days we both slept soundly and they felt so comfortable. Thank you Myles and all the team for all your advice, hard work and a very speedy delivery. I would highly recommend this Company.
LOVE LOVE LOVE!
Really helpful team, they know what great customer service looks like and the team are easily accessible if you have any queries. The mattress I ordered was custom made at a reasonable price and is of very good quality. Delivery time was exactly as the team advised and I'm exceptionally pleased with my purchase which is for a small cupboard space that my niece likes to play in.
GREAT PURCHASE
Just returned from a weekend away in our campervan, testing our new Custom Size Mattress that you made for out VW Campervan
Myles talked us through the measurements, they were a perfect fit
The mattress itself was so comfortable, that we both had 2 great night’s sleep
Could not be happier with our purchase and your mattress
What an amazing company
What an amazing company, helped me measure my existing matress, talked me through the options honestly and.... delivered MASSIVELY quickly...... outstanding service and tge quality of the matress is outstanding
repacement mattress ,from start to finish excellent service…
from start to finish excellent service good job all round
the mattress fits perfectly. very happy.
Superb quality,, mattress and fitted sheet
I bought top of the range mattress for my motorhome, absolutely best sleep ever, it has memory foam and gel, and bought a fitted sheet, the best quality, you glide over it, it feels like silk, and communicating to order was superb so understanding and courtesy, superb company,
Superb company
Superb company . Very good at communicating with my needs . I wish all businesses were run as good as this
Thanks
This company really do go above and…
This company really do go above and beyond to help you out highly recommended to anyone I ordered 2 mattresses at different sizes but by mistake they sent 2 the same size they went out of there way to make sure I had the correct size the next day so I could take my children away in our new campervan 5 star plus
Excellent service
Excellent service, mattress cut to correct shape and prompt delivery. Custom beds kept me informed of production time
Campervan split mattresses
The process was very easy and the diagrams made it easy to check the sizing was correct. The mattress is very comfy and we would highly recommend. We had a slight issue with the first order but communication was great and the matter was soon resolved. Great customer service and a great product, thank you.
From our first telephone call to the…
From our first telephone call to the delivery of our custom-made mattress, we experienced extreme efficiency and would like to convey our heartfelt thanks to you all and wish you continued success for the future.
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