Long time purchaser of the brand and came back after a product had been out of stock for a while. Was able to order and had troubles with exchanging as an international customer. Without having to rea... See more
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Company details
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We started Cuts with one goal: to create a shirt with the comfort of athleisure but also the professional quality and style designed for the workday.
Contact info
United States
- cutsclothing.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 26% of negative reviews
Typically replies within 1 week
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Great customer service on a return
Great customer service on a return. Damaged item and just had to send picture and they replaced the shirt with information needed
Cuts Clothing is Top Notch
The team at Cuts Clothing is top notch, Mari was especially kind and helpful and the quality of their merchandise is amazing!
Quality and fit is not the same anymore. Really disappointed!
I am a longterm customer of Cuts, I think I ordered 9 times already and was always super happy with the shirts. The quality was top and the fitting perfect.
On my last order of 7 new shirts I realized that its not the same anymore. I dont know if that was a production mistake but the quality now is unacceptable. The shirts seem way thinner and wrinkle quickly. But the worst thing is the fit. Its inconsistent and not tight to the body anymore. I ordered the same size like always.
I really hope you will fix that issue with your production and get back to the old quality. As a longterm customer I am super disappointed. Is there no production control? For now I cannot recommend to buy Cuts anymore.
If I could give less than one star I…
If I could give less than one star I would. Bought clothes and the fit is all over the place. I returned and boy what a hassle, got a gift card that doesn’t work!!!! Can’t make this nonsense up. Good luck Cuts! You can keep my little $57 since the gift card doesn’t work. You need it more than me.
Love the product
Love the product. Their customer service has always been top notch too.
There has been issues not on their end and mistakes on their end, and each time I felt they went above what I was considering fair.
Will continue to support and buy them for a long time.
Amazing customer service
Amazing customer service. They went out of their way to help me when they all rights to refuse me, per their policy.
Super responsive and helpful
Super responsive and helpful. No issues with quality. Will definitely order again
Love Cuts clothes
Love Cuts clothes. Their customer service is excellent. I had a problem with a return and they were so quick to solve it for me. Outstanding and polite service. My son and husband love the quality of their clothes. I will continue to buy from them.
This company is unbelievable
This company is unbelievable. I have been buying from them for about 5 years now. Once they sent me a new shirt because I asked how to get stains out of one. Today a shipment I ordered from them was held up by a random shipping service audit and they sent me a $40 coupon code for the inconvenience. PS I was not at all inconvenienced and didn't ask for this. On top of the great customer care these are the most incredible and long lasting clothes on the market today. Not to mention they look amazing and work for every occasion!
Excellent Customer Service
First…I’ve never had an issue with any past purchases. I absolutely love their product.
My most recent purchase was a white polo for an upcoming trip to Italy. When the shirt arrived, I noticed right away some faint but clearly visible spots on the collar. There was no way I was going to chance washing the garment and hoping the spots came off (as I probably would not be able to return the item). I contacted their return department and Ivan replied back to me within a very short period of time. After a few days (delay due to a holiday) and snapping some images of the garment, the matter was resolved. CUTS truly stands by their product!!! Should you have a legitimate issue, know that they will take care of you. I’ve been a client of CUTS since their inception and will continue to be with confidence.
Phenomenal products. Stellar customer service.
The customer service from Cuts is stellar. I’ve placed two orders- all tops (AO curved hem & AO curved Hem long sleeves) and they are the best shirts I own. I typically wear black shirts and most fade after a few washes, I’m happy to report that the first round of shirts purchase in April (2025) to now (September 2025) the color retention has been great and I wash them every Sunday.
It’s one thing to love the product, it’s another to truly enjoy the company. And for me customer service is a make or break. I’ve only needed to reach out once and I received a response from Alejandro less than 12hrs of sending my email ON LABOR DAY. Every response back was prompt. Looking forward to forward to try more items from Cuts in the near future.
Quality dropped big time
I bought their shirts and joggers in 2024 and was extremely happy with my purchase, they were honestly the best shirts and pants I’d ever owned.
Unfortunately, about a year later I ordered again and was really disappointed. The quality has dropped noticeably: the shirts feel thinner, they started pilling after just a few months, and even the fit isn’t the same as before.
For the premium price point, this decline is unacceptable. I can’t recommend Cuts clothing anymore and will not be purchasing from them again.
Everything good
Cheap and overpriced
The shirts are way overpriced. I even purchased the shirts at 50% of their retail price due to a special they were running, and I still felt like I paid too much for the quality. I was hoping for a truly excellent t-shirt, and they are not. They are a thin, largely polyester, cheap-feeling fabric with a large "Made in China" tag on them. I paid $34 per t-shirt and bought four different colors, which is 50% of their normal price. Tried them on and the sizing was inconsistent, not to mention they already run really small. I normally wear a size large, but I read that they run small. I felt like I needed a 2XL! I wear Large or XL in every other brand I've ever tried. They have a nice website, and the purchase was easy, but they make overpriced garbage. They are $15-$25 t-shirts at most.
Quality has decreased dramatically in…
Quality has decreased dramatically in 2025
Happy with Cuts
I’ve been very happy with Cuts Clothing. The overall quality of their clothing is great. Also, in spite of customer service being email only, they are still very prompt to respond back in a timely fashion. I want to give a special shout out to Ivan O. who was very helpful in addressing my concerns in a recent order. He kept me in the loop and was very quick to resolve my concern. Thank you, Cuts!
#1 Brand
I absolutely love the brand. I purchase my first Cuts order about 5 years ago and I pretty much only wear Cuts now. I love the fit and the style. The customer service is great. They are super responsive and helpful. 10/10.
Great Products, Great Service
I have been a Cuts customer for a few years now. I enjoy their products and recently I had to work to with customer service to resolve an issue and it was a seamless encounter.
Cuts Clothing Review
I had a situation where a package was stolen off of my front porch and Cuts quickly and effectively responded to my situation and was able to get me a new shirt quickly and effectively.
Favorite clothing brand
Products are great. Material is athletic yet doesn’t look like gym clothes. Great colors and styles. Quick responsive support
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