Cutsclothing Reviews 

463
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness and responsiveness of the staff. Many people appreciate the high quality of the clothing, noting its durability, stylish fit, and ability to maintain appearance after washes. However, some customers noted concerns about product quality, mentioning a decline in material and construction over time, leading to issues like thinning fabric, pilling, or shrinking. Additionally, reviewers experienced inconsistent sizing and some felt customer service was unhelpful or unresponsive when trying to resolve issues or returns.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and consistency. Many customers praise the products,... See more

Customer service

People report positive experiences with customer service, often describing it as exceptional, fantastic, and... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the top-notch materials,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Order

Customers had ambiguous experiences with order, with some expressing satisfaction and others facing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love cuts clothing. Not only are their products amazing, but the customer service is great. I had a situation where I ordered multiple pairs of the same item in the same size and one of them fit muc... See more

Rated 5 out of 5 stars

I have owned a decent amount of clothes from this company and they are great. If you're lean it fits perfect, but if you are a little bigger I definitely recommend sizing up. The support is also super... See more

Rated 5 out of 5 stars

I live in Canada and placed multiple orders with Cuts recently. When I received my orders, it seemed like changes had been made to sizing of certain shirts. And I was quite frustrated. But Heidi provi... See more

Rated 5 out of 5 stars

I love their clothes. The shirts are stylish, fit well and last through repeated wash cycles. Cuts customer service is also very good. I recently ordered a shirt and got a medium instead of a large... See more


Company details

  1. Clothing Store

Written by the company

We started Cuts with one goal: to create a shirt with the comfort of athleisure but also the professional quality and style designed for the workday.


Contact info

4.0

Great

TrustScore 4 out of 5

463 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(463)

80 reviews in the last 12 months

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Rated 1 out of 5 stars

Men’s Shirts

I bought a pack of their men’s shirts.
The quality and fit are just OK and not worth the price.

But more importantly, I didn’t realize my money was going to supporting an American dictatorship.

Will never purchase from this company again.

February 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Made in China, cheap

Made in China, cheap.
But looking for new 3-2-1 loopholes in other countries...to not pay tariffs. They refuse to make in USA, but MAGA.

May 5, 2025
Unprompted review
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Rated 5 out of 5 stars

My initial order the tshirts were too…

My initial order the tshirts were too small I had a difficult time with the exchange. The staff at CUTs were immediately on it and EXTREMELY helpful. I was so pleasantly surprised by the excellent customer service. My new tshirts arrived. I LOVE them! The material is so comfortable. I will most definitely recommend and order more!!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Quality of the shirts are great

Quality of the shirts are great. Couldn’t find my style on the first order, but Ivan in customer assistance helped me with my return. The process was seamless and I found service to be as good as quality.

April 19, 2025
Unprompted review
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Rated 1 out of 5 stars

Quality has definitely lessened

Quality has definitely lessened, it feels way cheaper than it did when I last bought a set of shirts from them about 2 years back, not worth the price tag anymore, I'd rather she'll out a few extra bucks for some quality tees somewhere else.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

Great products!… Joel with customer service responded to my issue almost immediately, even on a Sunday and it was resolved the same day. I’ll definitely make more purchases from this company in the future.

April 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Cuts Customer Service was excellent!

It was very nice to see that Cuts went above and beyond for my return/exchange outside of what they were obligated to do. Mari was great to work with and I really appreciate the great experience. I will continue to buy my clothes at Cuts!

March 30, 2025
Unprompted review

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