Dark Horse Equestrian  Reviews 

257
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the impressively fast delivery times and the exceptional value for money offered across the entire product range. People constantly express how much they genuinely love the high quality of the clothing, noting that the items are remarkably comfortable, wonderfully warm, and fit exceptionally well. However, some people mentioned that shipping and delivery times were occasionally much slower than expected after successfully placing an order. A few reviewers also noted occasional sizing inconsistencies with certain clothing items, making it sometimes tricky to get the right fit every single time.

What people talk about most

Product

Customers had positive experiences with product, expressing great satisfaction with the overall quality and... See more

Quality

Users describe positive interactions with quality, consistently highlighting fantastic items, great value for... See more

Delivery service

Reviewers express high satisfaction regarding the delivery service, frequently highlighting quick and prompt... See more

Order

Consumers express satisfaction and appreciation regarding the order process. People frequently highlight that... See more

Value for money

Clients share positive opinions on value for money, highlighting fantastic quality and reasonable prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased several items from DHE and always get a great service. The items are great quality, reasonably priced and wash well. Clothing comes up on the large side, so I would recommend sizing d... See more

Rated 5 out of 5 stars

Absolutely made up with the June month pack bought if for my girls as a ‘well done ‘ with exams and absolutely made up with what we got thank you will definitely be buying again . Jeni D

Rated 5 out of 5 stars

Fast delivery great hi vis exercise sheet gives me confidence we can be seen on the roads many thanks

Rated 5 out of 5 stars

Great jacket, warm and very visible, fits well, just what's needed for January riding. Delivery was quick too, so a great service all round.


Company details

  1. Equestrian Store

Written by the company

Dark Horse Equestrian is a British Equestrian Brand offering high quality items at affordable prices. We offer fully tracked shipping, fast dispatch and no hassle returns. At Dark Horse Equestrian all products are designed with function and practicality in mind by horse riders. Many of our equestrian items are made in the UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

257 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(257)

53 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a while back and tracked my…

I ordered a while back and tracked my order via royal mail it says they still didn’t receive the item from you guys and when I send emails to get updated on what’s happening with my delivery, I get no answers , and I still sis not receive my order and my money didn’t get back to me either :) never ordering again, and no one one answers DM’s on insta either.

October 1, 2023
Dark Horse Equestrian  logo

Reply from Dark Horse Equestrian

Hello Dalal, We are closed over the weekend and can't answer emails & DM's over this time. Your email has been replied too first thing this morning. Thank you

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Rated 5 out of 5 stars

Riding Tights

I don’t usually leave comments but I love my riding tights.
Super comfy for riding, mucking out and general all day wear.
Phone pockets are alway very useful.
Wash and dry easily.
True to size, I bought two pairs and will buy more.

September 29, 2023
Rated 5 out of 5 stars

First time customer 5 🌟

First time customer here after seeing an advert on Facebook and I'm really pleased with my order. Riding tights are very stretchy, a beautiful colour and fabulous price. I ordered whilst the company was away at the Horse of the year show so knew there would be a delay in shipping but they were still here within 48hrs of their return which is a great turnaround. I now have a whole basket full of stuff to order for Christmas!

October 11, 2023
Unprompted review
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Rated 1 out of 5 stars

Shipping is 1 to 2 business days on…

Shipping is 1 to 2 business days on their website. I've been waiting 8 days and still not had a dispatch notification. Emailed the company twice with no response. I'm now going away and wanted the items before so I'm very disappointed. Will not be ordering from them again.

October 1, 2023
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