Daves Doors UK (David C) Reviews 

209
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently appreciate the broad range of products available and find the detailed website information extremely useful for making their careful purchasing choices. Many individuals also mention fast delivery times, smooth online transactions, very helpful customer service interactions, and sturdy door quality during their everyday shopping journey. Some reviewers were not happy with delayed response times and ongoing communication difficulties when trying to successfully track their pending orders online. Furthermore, a small number of customers experienced quite badly damaged items, missing hardware parts, or noticeable manufacturing flaws upon actual product delivery.

What people talk about most

Product

Users describe ambiguous interactions with product, as many reviewers highlight good quality timber,... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised quick delivery, early... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality door, nice hardwood,... See more

Response time

Customers consistently note negative experiences with response time, citing ignored emails, unanswered phone... See more

Service

People report ambiguous experiences with service, as some reviewers praise speedy service and clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very impressed by delivery time and quality of workmanship on delivered product. Although detailed description could be better to avoid negative reviews !!! Especially for customers with no knowledge... See more

Rated 4 out of 5 stars

Your website is easy to navigate and find products that you need. It would be nice to have more options on hardware before going to the checkout page. Your composit and glazing options are limit... See more

Rated 4 out of 5 stars

speedy service, kept informed. However... I only had a few hours notice of delivery. The e-mail came through on a tuesday afternoon, about a 7.30 - 10.30 am delivery slot the next day and I didn't hav... See more

Company replied

Rated 4 out of 5 stars

Dave's doors has a good range of products and the website provides useful information about the pros and cons of different types of doors, which has been immensely helpful. The website is easy to navi... See more


Company details

  1. Thrift Store
  2. Psychoneurological Specialized Clinic

Written by the company

I do not pay trustpilot the £7K p.a. fee to edit the reviews on this profile. We are a very small independent with over 36'000 previous customers over 18 years of trading. If you have an issue with an order please contact us directly. We have no affiliation with trustpilot and therefore may not see your details or requests posted to this page. All the Best!


Contact info

3.4

Average

TrustScore 3.5 out of 5

209 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 47% of negative reviews

Typically replies within 1 month

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3.4

All reviews

(209)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful solidly built oak front door

Beautiful solidly built oak front door, I was expecting lower quality as this was the lowest price I found for this door anywhere online.
Answered my email request quickly on sizing and a second email on delivery options, my neighbour took receipt of my door and there were no issues. I’ll happily buy my next front door in 50 years from Dave when this one wears out ;-)

March 21, 2019
Unprompted review
Daves Doors UK (David C) logo

Reply from Daves Doors UK (David C)

Thanks for your kind words Mr Davies, we hope you enjoy your new front door!

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Rated 5 out of 5 stars

Extremely satisfied

THEY DELIVERED AND INSTALLED A GOOD QUALITY ROBUST NEW FRONT DOOR ON TIME AND VERY COMPETITIVELY. WE WERE VERY HAPPY WITH THE SERVICE RECEIVED.

February 23, 2019
Unprompted review
Daves Doors UK (David C) logo

Reply from Daves Doors UK (David C)

Thanks for the review Philip, we are glad you are happy with our service!

Rated 5 out of 5 stars

Great professional service with…

Great professional service with friendly helpful man, doors were just what we were looking for and the work was completed to a high standard at a very reasonable price, would definitely recommend and use again, thank you.

February 12, 2019
Unprompted review
Rated 5 out of 5 stars

Is it possible to fall in love with a…

Is it possible to fall in love with a front door? Well, I have. The most beautiful door was delivered, undamaged, from a long distance to my house. It has been painted and fitted and it is fantastic quality and value for money. Moreover, Dave's Doors accommodated my inability to take delivery of my door for almost six months! I had delays on the refurbishments but Dave's Doors did not put me under any pressure at all. A really amazing company.

February 12, 2019
Unprompted review
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Rated 5 out of 5 stars

Good for unusual Doors.

I spent several hours online trying to source the special moulded doors we required to match up with those already in our new house. Dave's Doors were the only supplier I could find and I ordered three (two solid and one part glazed). The doors were delivered within 10 days. They ayre now in place and look great. Very pleased with my experience with Dave's Doors.

September 14, 2017
Unprompted review
Rated 5 out of 5 stars

Very professional service from Daves Doors

From the beginning Dave has provided good advice and delivered as promised in price and service. A job completed professionally and in the timescales agreed. We will come back to you for further work again in our developments. No hesitation in recommending your services.
Thank you Dave Doors

February 18, 2016
Unprompted review
Rated 5 out of 5 stars

Double Glazed, hardwood external door.

Daves Doors appeared to be the only people who stocked the door design that I wanted in the right size and already double glazed. The door arrived promptly and was well packaged to avoid any damage. Would not hesitate to recommend Daves Doors to anyone.

February 16, 2016
Unprompted review
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Rated 4 out of 5 stars

Dave's Doors... value for money and good aftercare

Dave is knowledgeable and obliging, and does a good job. He is very quick to remedy any after-issues, and all 6 doors he has fitted for us are entirely satisfactory. His diary is full, and sometimes jobs over-run, so occasionally appointments are missed. Otherwise we have no complaints and would certainly use him again.

January 11, 2016
Unprompted review
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Rated 5 out of 5 stars

NEW FRONT DOOR

We had our new front door delivered, fitted and finished within the day. It was efficiently done and we are more than pleased and would not hesitate to recommend Daves Doors to anyone.

November 4, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Had no issues there was a great array of options and everything arrived promptly and as described. We needed some odd sized doors and these were great value here.

November 4, 2015
Unprompted review
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Rated 3 out of 5 stars

Wouldn't recommend

We had our doors installed in the bedrooms and the quality and finish of the job in our opinion was quite poor. Work on the door frames was quite untidy, knobs were screwed in too close the the frames which makes it difficult to open and close our doors, and our old doors were just left behind for us to deal with, there was no service for removal. When I emailed to express my dissatisfaction once the job was paid for I got no response or feedback.

November 4, 2015
Unprompted review
Daves Doors UK (David C) logo

Reply from Daves Doors UK (David C)

We are very sorry to hear you feel disappointed with our service. With regards to the work carried out, we advised at the time that the only way to achieve the best results would be to replace your door liners for new, as the house had previously been used as an HMO (House of Multiple Occupation) and the door frames had been adjusted to accommodate FD30 fire doors.
As this job was very much budget dependant and so you chose not to have new door liners installed, we were only able to work with the existing 'adjusted' door frames. The previously adjusted frames are also the reason for 'close' door handles.
Again due to budget a skip was not ordered for the removal of the existing doors, in this situation we will always provide a number for your local councils residential waste disposal service.

Rated 5 out of 5 stars

Excellent Service

Ordered three internal doors, all delivered on time as requested. No problems encountered at all. Would recommend to others without hesitation.

November 3, 2015
Unprompted review

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