Daylight Energy Ltd 

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Rated 1 out of 5 stars

Paid deposit via credit card in Aug 2022. Delays started almost immediately after this. Heard from them last in Jan when they said March 2023 install would occur. Tried calling this week and phone sys... See more

Rated 1 out of 5 stars

Only found this company has disappeared after reading other reviews.We have lost over £2k and are feeling very despondent.Would not award any stars but this is not possible.Also raised a complaint t... See more

Rated 1 out of 5 stars

Had been concerned that this was going to happen since about a month after paying our deposit last September - £2238 by bank transfer. Went with a this company as try to support local but not again. V... See more

Rated 1 out of 5 stars

Like many others on here, paid deposit back in November, given bull about installation dates and although company website is still up and running, phone lines are not maned. Deposit insurance timescal... See more

Company details

  1. Energy Supplier

Information provided by various external sources

What Differentiates Daylight Energy from other home improvement companies is that we value our customers and always put their needs first. We have over a decade of experience in renewable energy and design all our products to be of the highest standard to ensure we help our customers and fulfil all of their needs.


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All reviews

(180)

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Rated 4 out of 5 stars

Daylight are a competent and…

Daylight are a competent and knowledgeable company who follow up on any teething problems and ensure they are resolved. Their staff are friendly and approachable being prepared to answer trivial domestic non technical questions.

August 23, 2019
Unprompted review
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Rated 5 out of 5 stars

Perfect installation

We were looking for solar for our home but we wanted to make sure we had the perfect system for our needs. Daylight Energy who were very knowledgeable listened to what we wanted and recommended the perfect system for us. They kept us updated throughout and completed the installation perfectly. We are very happy with our dealings with Daylight Energy and have already recommended them to some of our friends.

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

From the initial contact through to…

From the initial contact through to completion, it has been a pleasure dealing with daylight, all questions answered in a timely manner, information offered freely and it felt like my order mattered to them as did my happiness and satisfaction with what was proposed or done. The contractors used were courteous, sought permission for any minor changes to agreed specifications and were a pleasure to have in our home. Thank you so much.

July 29, 2019
Unprompted review
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Rated 5 out of 5 stars

cannot fault the product

cannot fault the product, also the 2 technicians did a very good job and were very polite

November 12, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Thank you Mr & Mrs Pier, I'm very glad you are happy with your installation.

Rated 5 out of 5 stars

David did an excellent job project…

David did an excellent job project managing an urgent job for me. He and his team were professional, knowledgeable, friendly and efficient. They got the job done super fast and to a high standard. I am very grateful to David for his help and would highly recommend the services of Daylight Energy.

September 27, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Thanks Emma, God luck with your re-location (very jealous) and thank you for your business.

Rated 4 out of 5 stars

The outcome

The outcome - operating battery and I-boost - is (touch wood) very good, and I have no real complaints . But there was some confusion on the way , which may be partly my fault. You advised me to contact E-On for an additional night rate, which proved to be unnecessary. You twice delayed the installation for lack of the right equipment.

September 20, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Thank you for your feed back Mr Dower and please accept our apologies for the delay in your installation and the confusion regarding the night time tariff. Unfortunately our suppliers were out of stock on the products we required for your installation as it is a busy time of year. Equally on the numerous times we called E-on on your behalf it was difficult to clarify with them what tariffs you had.

I'm glad you are overall happy with the work we carried out, please feel free to contact us if there is anything further we can do for you.

Thank you again for your business

Rated 5 out of 5 stars

The team arrived punctually and were…

The team arrived punctually and were professional and efficient in their installation. I asked for help moving furniture and they did all the heavy lifting to access the loft and after put the furniture back. They cleaned and tidied up afterwards too. I am very impressed!

August 31, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Thank you very much for your great review Mary, it has been a pleasure working with you and hope to do so again in the future.

Good luck with the rest of your build and please feel free to contact us any time.

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Rated 5 out of 5 stars

Highly recommend

Punctual. Very professional. Exceptionally knowledgeable and informative in a way that isn't over your head. Adaptive and accommodating to my situation.

August 30, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Thank Brigit, Were still working away to get your feed in tariff sorted and I'm confident we can get what you deserve.

We look forward to working with you on the next project.

Rated 5 out of 5 stars

Very considerate and understanding…

Very considerate and understanding service from David Humphriss the MD during assessment and quotation process. Installation very well handled by appointed scaffolding firm and Daylight Energy team. All very professional and very happy with complete installation.Would certainly recommend Daylightenergy to anyone considering installing solar.

August 29, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Thank you for the wonderful review David, it's been a pleasure working with you and we are pleased you are happy with you system.

Rated 4 out of 5 stars

Good system

Good system. but app not working on battery system after 3 days. Got it fixed by turning it all off and restart in the right order. Info from the Goodwe helpline. All working fine now.

August 5, 2018
Unprompted review
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Reply from Daylight Energy Ltd

I hope the app is working for you now following our conversations regarding the WIFI extender.

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Rated 5 out of 5 stars

The installation went well & I would…

The installation went well & I would recommend Daylight Energy, as a very good Firm to install your Solar energy system. Since we have had Tesla Battery backup we have been off the grid for weeks. Regards M.J.Whittaker.

June 26, 2018
Unprompted review
Rated 5 out of 5 stars

great service excellent advice over and…

great service excellent advice over and above what I would expect. Very interesting too. Sorted a slight issue in an extremely timely manner. I would highly recommend this company

May 21, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Thank you for the review Gaynor it was a pleasure working with you. Do get in touch if there's anything more we can help with.

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Rated 5 out of 5 stars

Tesla powerwall 2 install

Good advice..great service will use again on our next energy saving project.

April 1, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Thanks Steve, we look forward to getting the REDheat system started with you next week.

Rated 3 out of 5 stars

The sales pitch was optimistic

The sales pitch was optimistic.
The fitting of the product was excellent, and it has worked as far as it can thus far.
Some of the 'imminent options' that would make the product cost effective are still not available more than six months down the line -
The time delay on this was not part of the original discussion. I realise it is not in daylight energy's control, but do feel a bit that they have sold some benefits that were not and still are not yet available as part of their marketing.

April 1, 2018
Unprompted review
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Reply from Daylight Energy Ltd

Good morning Mr Gravestock, I'm sorry you haven't been completely satisfied with the service you have received.
Regarding your issue with the time of use facility on your Tesla, this has been a delay from Tesla and we have been drip fed information from them and was informed from the very first Powerwall 2 we installed that the facility would be available. This has been delayed now for far too long and we share our customers frustrations, I am happy to report that this option is now available and someone from our office will call you today to ensure you are set up for this.

Rated 5 out of 5 stars

Going green painlessly

The seamless installation of the air source heat pump recommended by Daylight Energy was ahead of schedule and budget. The quality of the product and skill full engineers ensured a hassle free completion of the work in an exemplary manner.
Altogether an excellent experience.

March 30, 2018
Unprompted review
Daylight Energy Ltd logo

Reply from Daylight Energy Ltd

Thank you for the great review Paul, we look forward to potentially working with you again in future.

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