But a Apple I-Pad through this Company the model I ordered and Payed for what I received was a earlier version and cheaper It wasn’t until I started to threaten with Ombudsman and media coverage tha... See more
DealsDirect.com.au Australia
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See what reviewers are saying
Another disappointing purchase, blazer took 6weeks to get here, Chinese seller, looks nothing like photo and odd cut and sizing. In a store would never have looked at. They seem to carry many... See more
The worst company to deal with when it comes to trying to organise a refund for items returned and received by their suppler. Proof has been supplied but they will not confirm and will not process the... See more
Company replied
Have ordered from DealsDirect since very early days before online shopping became the norm. Recently ordered an item, unfortunately was not color as shown. Deals Direct were very understanding and o... See more
Company replied
People also looked at
Reply from DealsDirect.com.au Australia
Hi Jason,we glad to know that you received your order on time and you are happy with your purchase. Have a good day
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Thank you your help
Due to my own mistakes, I have asked you many times for help. Thank you for helping me.I am very happy to buy things here.
June 9, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you Nicole for rating us and we are happy to know that we have assisted you well. We are always happy to assist you. Have a good day
I have used Deals Direct for over 15…
I have used Deals Direct for over 15 years and I have not one bad word to say about any of my purchase experiences.
June 4, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you for your review Carlo and we are glad that you are happy with our product and service. Have a good day
Very quick replay about my order being…
Very quick replay about my order being lost in transit. Hopefully my next order will get to me.
May 20, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you Gabby for your review and I am very sorry that the order has lost in transit. We are glad that the issue has been sorted. Have a good day
I couldn't be happier with the service…
I couldn't be happier with the service I received after receiving the wrong item in my order.
May 17, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you Dianne for taking the time to rate us and I am sorry about the incorrect item. We are glad that the issue has been sorted and you are happy with the outcome. Have a good day
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Quick response and very satisfied with…
Quick response and very satisfied with how the issue was resolved.
May 10, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you James for your review and we are glad that the issue has been resolved. Have a good day.
I QUESTIONED THE REFUND PROCESS AS I…
I QUESTIONED THE REFUND PROCESS AS I DID NOT CONSIDER MY RETURN TO BE A "CHANGE OF MIND" & RECEIVED A PROMPT RESPONSE TO MY QUESTION.
I APPRECIATED THE PROMPT RESPONSE.
April 8, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you Strawbes for leaving us a review and it is great to know that the issue has been resolved and you are happy with the outcome. Have a nice day
Excellent and prompt professional…
Excellent and prompt professional service. Gives me confidence to be a regular and satisfied DealsDirect customer.
March 26, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Hi Cheryl, thank you for your review and we are glad to know that you are happy with our customer service. Take care
Reply from DealsDirect.com.au Australia
Thank you for your review Bill and we are glad that we have been able to assist you well. Have a good day.
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happy customer
quick and efficient replies to all my emails.
Very happy with results.
February 25, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you for your review Michelle and we are glad that we have assisted you well and you are happy with our customer service. Have a good day
Issue resolved promptly
Although I was disappointed with receiving the wrong product with my recent order, it was resolved to my satisfaction promptly.
February 11, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you for your review Monika and I am sorry that you have received an incorrect order. We are glad that the issue has been solved promptly and you are satisfied with the solution. Take care
Quick and helpful in resolving issue…
Quick and helpful in resolving issue over wrong product shipped
February 9, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you for your review Sharon and I am sorry that you have received an incorrect item. We are glad that the issue has been sorted. Have a good day
I have been a DealDirect customer for…
I have been a DealDirect customer for at least 5 years and I have only good experiences with customer service. As I was not satisfied with my last order, which did not look like on the picture, I contacted technical support. I described my issue and attached pictures. One of their members, named Prema R., answered me immediately and solved my problem very well. I have dealt with Prema before and I can say that she is excellent, professional, with a great approach to customers. She always does her best and you can be sure that customer satisfaction is a priority for her. Prema represents DealDirect. exceptionally.
February 7, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Hi Helena , thank you for taking the time to leave Prema a review and I am sorry the order received was not as expected. We are glad that the issue has been resolved promptly and I will pass on your feedback to her. Have a good day.
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Great customer service
Have ordered from DealsDirect since very early days before online shopping became the norm. Recently ordered an item, unfortunately was not color as shown. Deals Direct were very understanding and offered me store credits or a complete refund. Response from CSO Prema was friendly and very quick :)
January 30, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you Kerry for leaving a review for Prema and I am sorry that you have received an incorrect item. We are glad that the she has been able to assist you promptly and I will pass on your feedback to her. Have a good day.
I had an enquiry its was dealt with…
I had an enquiry its was dealt with very quickly I am very happy
January 25, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you for rating us Alexander and we are glad to know that the issue has been resolved promptly. Have a great day!
Prema was very good to provide…
Prema was very good to provide assistance
January 20, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you Stephanie for leaving a review for Prema and we are glad that the she has been able to assist you promptly and I will pass on your feedback to her. Have a good day.
Excelllent support from Prema
Excelllent support from Prema. Prema calmy answered to all my questions and helped me with all the difficulties that i had with regards to 1st product issue and replacement product issue and so on.
Your products are not that great and comes with lot of delivery issues.Even then, people like Prema leave a good expereince which makes me to rethink on deals direct products again.
Once again, appreciate all your help Prema, thank you!
January 19, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you for rating Prema and we are glad to hear that you are happy with the way the query was handled. I will pass on your feedback to Prema. Have a nice day ahead.
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Problem with credit in my account
I had credit in my account and I ordered something thinking the credit would come out automatically but it didn't. I didn't know I had to put in a voucher number. Consequently I had to pay again for the goods I ordered and the credit was still in my account. I requested that the credit it had in my account be put into my pay pal account which it was very promply. Very happy with the outcome.
January 9, 2021
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you for leaving us a review and I am sorry for the experience you had in regards to the voucher. We are glad that the issue has been sorted and you are happy with the outcome. Have a good day.
Deals Direct still the Best
My parcel arrived quite quickly though I thought there had been a mix up. I contacted the company and overnight had a response from a very gracious customer service person. Thank you so very much for being kind though it was my error.
November 29, 2020
Unprompted review
Reply from DealsDirect.com.au Australia
Thank you for rating us Julie and we are glad to know that the issue has been resolved to your satisfaction. Have a great day!
Mix up in order.
Mix up in order.
I had ordered ten items of Christmas Decorations
and when they have arrived a month later from ordering everything in the bag was different. It must have been someone else's order but with my address. After contacting the Company I received very prompt and satisfactory help. Thank you so much. Philippa
November 13, 2020
Unprompted review
Reply from DealsDirect.com.au Australia
Hi Philippa, thank you for rating us and I am sorry that an incorrect order was sent to you. We are glad to know that the issue has been sorted promptly and the you are satisfied the with the solution provided. Have a good day!
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