Always a fun and uplifting experience getting my refills at Glenlair Steading. I love the new oils and look forward to many lovely salads over the summer with my stock of oils and vinegars - hope to s... See more
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Demijohn was founded in Edinburgh in 2004 as the World's first liquid deli and is still family run. We mail order our uniquely quirky range of over 70 food and drink products in refillable glass bottles. From Scotch Whisky, Sloe Gin and alcohol-free drinks, to first class Extra Virgin Olive Oils and Balsamic Vinegars, we have many delicious edible treats in our cupboard. Our personalised, eco-friendly products and packaging also make beautiful sustainable gifts for birthdays, weddings and Christmas.
Contact info
Glenlair Steading, DG7 3DF, Castle Douglas, United Kingdom
- 08456048350
- customer@demijohn.co.uk
- demijohn.co.uk
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Reply from Demijohn
The response to my muddle over my order…
The response to my muddle over my order was immediate and immediately sorted. So good to be able to talk to a human being and get help and proper service. Love the presentation of the oil, a good present.

Reply from Demijohn
Was made to feel extremely welcome the…
Was made to feel extremely welcome the tasting session was fabulous I tried things I didn't think I'd like but loved them the flavours and the service are amazing can't wait to restock

Reply from Demijohn

Reply from Demijohn
Very quick delivery and nice wrapped…
Very quick delivery and nice wrapped and packaged. Can’t comment on wine as it’s a gift.

Reply from Demijohn
A lovely valentines gift
Very easy to order, the item arrived promptly and was beautifully wrapped with a nicely written personal message.

Reply from Demijohn
Great company
I used the online click and collect refill process to order some liqueurs. Very straightforward and easy with excellent customer service from start to finish - definitely recommend.

Reply from Demijohn
Always lovely products
Always lovely products, beautifully wrapped!
Service fabulous too

Reply from Demijohn
Very helpful
Very helpful, on time an presentation was lovely very happy with my purchase

Reply from Demijohn
Delicious oil and vinegars
Delicious oil and vinegars, sent with a wonderful personal yet highly efficient service. Thank you!

Reply from Demijohn

Reply from Demijohn
Easy to order with quick delivery time…
Easy to order with quick delivery time and careful packaging.

Reply from Demijohn
I met a Mr Ferguson
I met a Mr Ferguson? at your stand at a Christmas fair in the Cotswolds, tasted some of your products and was hooked! Prompt delivery, well packaged and hopefully my friend will be delighted with her sloe gin. Wonder if she got me some……?

Reply from Demijohn
High quality products, highly recommended.
High quality products and so many options ensure you get exactly what you want. The best customer service & communications. Highly recommended.

Reply from Demijohn
Very friendly n helpful n no pressure…
Very friendly n helpful n no pressure to buy even after you try.
Seen at some fairs, country living n visited the home base.
Bought a number of things now all very good n excellent quality for money
Thank you keep up the good work

Reply from Demijohn
High quality originally presented items, ideal for presents
An excellent selection, perfect for Christmas presents.

Reply from Demijohn
Brilliant little company
Brilliant little company! The balsamic vinegar that we ordered is divine. We were recommended to try Demijohn at the Good food show by our laithwaites tasting teacher- and what a recommendation it was! The staff at the show were knowledgeable and friendly and so very helpful. We bought 2 vinegars and some of the alcohol too. It is beautifully presented in high quality bottles and I have them displayed out on my kitchen worktop as they are so lovely. Will definitely order from Demijohn again and I have recommended them to all my family and friends.

Reply from Demijohn
Incredible personal service ~ including…
Incredible personal service ~ including a phone call to check I’d got my order right (which I hadn’t!) Fast delivery ~ all meticulously packed 👍 A wonderful and imaginative range of products to choose from ~ I shall definitely be ordering from Demijohn frequently in the future !

Reply from Demijohn
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