Depotprive 

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See what reviewers are saying

Rated 1 out of 5 stars

DepotPrive has decativated their email account and I'm unable to access their website. If anybody is interetsed in making a union to consult a lawyer, let me know!

Rated 1 out of 5 stars

Please, do not buy from this company! I made my order in May 5th (number CIHHWLHNW). I received a feedback about the shipment after 3 weeks, without the tracking number. Then, I contacted them seve... See more

Rated 1 out of 5 stars

I have ordered a Sofa (ZJIYKROER) , for 768€ on 4th August 2023. Since there was no action about delivery for more then a month, I cancelled the order on 5th September 2023. They have accepted the c... See more

Company replied

Rated 5 out of 5 stars

I have buy a fauteuil suspendu it came little bit late but it is awesome same like photo and description. For one month late delivery I have complained about this and the service always answered and c... See more

Company details

  1. Furniture Store
  2. Garden Furniture Shop
  3. Sofa Store

Written by the company

DEPOTPRIVE.FR est une Marketplace regroupant différents fournisseurs Européens sur le crenau du mobilier et de la décoration d’intérieur. Notre site est géré en France par une équipe qui se tient a votre disposition par téléphone et email du lundi au vendredi.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Scamed by this company

I made a purchase on may, the product never arrived. After 5 months they reimbursed partially. I am still waiting for my money. These guys may be buying the presents with all the money stolen from a lot of people. Don't buy here, I even think european justice is looking for them. I hope all the karma (and justice) goes back to them soon.

December 23, 2023
Unprompted review
Rated 1 out of 5 stars

It’s a complete scam

It’s a complete scam, I ordered a TV furniture since 10 months, no delivery no refund. A guy named Kevin replied on the phone and then no answer neither to calls neither to emails.

February 23, 2023
Unprompted review
Rated 1 out of 5 stars

RGSSFSUQT

They stole my money 3 months ago, they cancelled my order 1 month ago and told me they would refund me and I have never received a penny. They are thieves. I have reported it to my bank.

August 11, 2023
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Do not buy from them
Our order was delivered after 4 months (while they claimed to deliver it in 15 days). Delivery was never agreed and we found out that the merchandise was broken. we asked for refund and to take back the broken furniture but no answer.

October 9, 2023
Unprompted review
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Rated 1 out of 5 stars

I am having exactly the same problem…

It should be possible to post a review with no stars. I am having exactly the same problem experienced by other reviewers. Product ordered in June was never delivered. Eventually an e-mail that I would be reimbursed, a month later no reimbursement and my e-mails go unanswered.

October 10, 2023
Unprompted review
Rated 1 out of 5 stars

I have ordered a Sofa (ZJIYKROER)

I have ordered a Sofa (ZJIYKROER) , for 768€ on 4th August 2023. Since there was no action about delivery for more then a month, I cancelled the order on 5th September 2023. They have accepted the cancellation and intiated reimbursement on 14th September 2023. Until today, 5th Ocotber 2023, I have sent many mails asking about the refund, but no anwser. I am also thinking to take it to the European Union Cosumer court as this is totally unacceptable. The mental stress this caused is too much and now I fear I will loose my hard earned money.

Edit- Updates- Thank You, I have received the refund today 6th October 2023.

October 5, 2023
Unprompted review
Depotprive logo

Reply from Depotprive

Bonjour
Votre remboursement a bien été effectué par nos services.
Bonne journée à vous
Service Client.

Rated 1 out of 5 stars

stole my money

stole my money, i have never received my item, no answer to emails..still waiting nearly one year now NAOUIJHBD

January 15, 2023
Unprompted review
Depotprive logo

Reply from Depotprive

Cher(e) client(e)
Nous vous présentons toutes nos excuses pour cela, nous allons revenir vers vous par email dans les 48 heures.
Bonne journée à vous
Service Client.

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Rated 1 out of 5 stars

FRAUDED!

Please, do not buy from this company!
I made my order in May 5th (number CIHHWLHNW).
I received a feedback about the shipment after 3 weeks, without the tracking number. Then, I contacted them several times in the last 4 months via emails and their website portal, but they did not reply providing any feedback.

May 6, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Can not find a way to contcat the vendor and this transaction will be chargeback thought the bank. Order Reference ASJRDRNAW

August 4, 2023
Unprompted review
Depotprive logo

Reply from Depotprive

Cher(e) client(e)
Nous vous présentons toutes nos excuses pour cela, nous allons revenir vers vous par email dans les 48 heures.
Bonne journée à vous Service Client.

Rated 1 out of 5 stars

❌❌❌attention,arnaque ,j’ai porté…

❌❌❌attention,arnaque ,j’ai porté plainte,mon avocat va s’occuper,
Un canapé QPLNDZOEW

September 4, 2023
Unprompted review
Depotprive logo

Reply from Depotprive

Cher(e) client(e)
Nous vous présentons toutes nos excuses pour cela, nous allons revenir vers vous par email dans les 48 heures.
Bonne journée à vous Service Client.

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Rated 1 out of 5 stars

DO NOT BUY WITH THIS COMPANY

DO NOT BUY WITH THIS COMPANY

The customer service people are nice but apart from that everything else is horrible. Orders that take months to arrive and then have missing parts/faulty parts, then they send you a completely wrong or different thing when you complain to fix the problem, and then the blame gets passed around departments like a hot potato.

Biggest scam of my life. NEVER AGAIN.

September 3, 2023
Unprompted review
Depotprive logo

Reply from Depotprive

Cher client(e)
Nous vous présentons toutes nos excuses pour cela, nous allons revenir vers vous par email dans les 48 heures.
Bonne journée a vous
Service Client

Rated 1 out of 5 stars

Did not receive an order

Did not receive an order. 20 days after purchase i did not hear back from them. They don’t answer when i contact them or only send some automatic message saying “track your order” who never left Turkey so far.

It’s a scam. Don’t but anything there and save your money for yourself

August 5, 2023
Unprompted review
Rated 1 out of 5 stars

I’ve tried to order a product

I’ve tried to order a product. A few days after I got the money refunded without explanation. We emailed them asking what happened and we didn’t hear back. I’ve tried to call them no answer despite that they have a phone support 24/7. I emailed them again no answer to my ticket. I opened a new ticket and for this reason, out of frustration I’m writing here too.

August 16, 2023
Unprompted review
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Rated 1 out of 5 stars

Depot prive is a FRAUD

Depot prive is scam!
It’s been two months they postponed our delivery cause they say they’re out of stock! They promised to come back at us after 25 days and it was a lie! They don’t reply the emails, nor the calls. On instagram they delete the comments or just let in seen my messages. I already contacted my bank and declare the purchase as a fraud. I did my research on the CEO and it came out internet est Madame SARA AMAIEUR, en sa qualité de Présidente de la société DEPOT PRIVE SRL ; she also had a tech company which came out committing the same kind of frauds. Depending on my bank response, will think about hiring a Lawyer.
There’s also a Facebook page against Depot Prive so we can collect all the proves and go against them.

July 7, 2023
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!

Incan finally tell that they are professional scammer. They took the money months ago and totally disappeared. DO NOT BUY ANYTHING FROM THEM: DO NOT GIVE THEM MONEY. I AM ADDRESSING THIS ISSUE WITH MY BANK AS THEY RAN AWAY WITH MY MONEY. THIS IS FRAUD.

August 15, 2023
Unprompted review

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