I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Avril from Customer Care. Again amazed at the efficiency, helpfulness and speed from everyone at Digiweb. Very quick to resolve my issue, messaged me with a solution very quickly and as... See more
Company replied
Signed up on Saturday after a very poor experience with Sky Broadband. Spoke with a girl called Grace. Experience was something I had not had with a provider in a long time. I was done and dusted in m... See more
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Dealt with Andrew originally who was amazing - I had to research so much myself about siro / providers etc as it was my first time. He had all the answers. Got the UAN number from landl... See more
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Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Digiweb
That is what we love to read, thank you
Great service
Great service. Gillian knew exactly what she was talking about and answered all my questions . Slight hiccup in that my account went active today but my modem won't arrive until tomorrow so I am without internet. Not ideal when you work frim home.
April 13, 2026
Unprompted review
Reply from Digiweb
I am sorry to read about the delayed modem but thank you for leaving this review especially considering this
I received a call
I received a call , a very calm person with excellent customer service. He explained step by step everything i needed to know , with no rush and confusion. Thank you!
April 16, 2026
Unprompted review
Reply from Digiweb
Thank you for taking the time to leave this lovely review too
Easy to deal with
April 8, 2026
Unprompted review
Reply from Digiweb
Great - life can be stressful enough so we like to keep things simple
Good support
Good support, but the post man did deliver it to the wrong house.. I did find the Modem in the end, thankfully!
April 15, 2026
Unprompted review
Reply from Digiweb
Oh not what you want to be doing on a Thursday playing hunt the modem ! Glad you got sorted and thanks for the 5 stars
Great service today so helpful and no…
Great service today so helpful and no issues resolving my problem,
April 16, 2026
Unprompted review
Reply from Digiweb
That is how we roll , thank you for the review
Reply from Digiweb
Love it ! Thanks
Excellent service from a great company
I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues have been understood and fixed quickly by their great tech support.Today I upgraded my router to a gaming one supplied by Digiweb online. Delivery was quick, and Karl got me switched over to the new router in less than 20 minutes. I greatly appreciate his help as he guided me through the setup perfectly first time and he knew the system inside and out.
April 16, 2026
Unprompted review
Reply from Digiweb
Your length of time as a customer is testament to the service we provide and we thank you for your custom. Thanks for this great review for Karl too
Great customer service
From the ease of inquiring to the response time to be contacted, it was a great experience, very easy and straightforward, no complicated forms to be filled out, order placed within a 5 minute phone call,
April 16, 2026
Unprompted review
Reply from Digiweb
Welcome to Digiweb , we like to think we do things differently around here !
Quick and easy to deal with Craig very…
Quick and easy to deal with Craig very helpful and understanding
April 16, 2026
Unprompted review
Reply from Digiweb
And he is a lovely chap to work with as well - thanks for the review !
Hugo was polite and listened carefully.
Hugo was polite and listened carefully.
His instructions to get my connection restored were simple and clear ..
He got me back ' on air ' quickly and calmly and was so grateful because I can get so stressed trying to follow phone instructions.
Thank you Hugo
April 14, 2026
Unprompted review
Reply from Digiweb
He is calm and collected that's for sure - delighted you got sorted so easily .
New customer experience
The contact I spoke to was called "Grace". She was excellent in both providing information and setting everything thing up for me. Couldn't have had a better representative for this company!
April 14, 2026
Unprompted review
Reply from Digiweb
She is a great asset to Digiweb that is for sure - thank you
Small problem connecting to my new…
Small problem connecting to my new modem Ibrahim sorted it no muss no fuss, great company easy to deal with well trained staff would highly recommend
April 15, 2026
Unprompted review
Reply from Digiweb
We always say that we recruit for attitude and train for skill - so thank you for this great review
I had an excellent experience with moving broadband-outstanding support from Maurice
I had an excellent experience with Digiweb while moving my broadband service. I called Digiweb three times and each time Maurice was so patient,kind and attentive. He explained what I need to do step by step. I feel comfortable and no pressure as a customer, thank you Maurice, you are a loverly person! I highly recommend Digiweb for their outstanding customer service.
April 15, 2026
Unprompted review
Reply from Digiweb
Thank you for choosing Digiweb and for your great review about Maurice .
Easy set up and friendly service
We were very happy with the customer service. Adam was very knowledgeable and helpful the whole account set up was very straight forward and we feel very at ease. With having good reliable service soon
April 15, 2026
Unprompted review
Reply from Digiweb
What a great review for the lovely Adam , thank you so much
Friendly and to the point and easy…
Friendly and to the point and easy communication and purchase
April 15, 2026
Unprompted review
Reply from Digiweb
We like to make things as easy as possible when dealing with us
As always its a pleasure to deal with…
As always its a pleasure to deal with this company and their staff as they are so helpful
April 15, 2026
Unprompted review
Reply from Digiweb
We aim to please , thank you for your continued custom
Wonderful customer service
Wonderful customer service from Digiweb. Special mention for Jack, Grace and Ibrahim for their helpfulness and immediate response.
April 13, 2026
Unprompted review
Reply from Digiweb
Love it - a tag team of greatness :) thank you for your kind words
Helpful customer care agent
My granddaughter spoke with him and he was extremely helpful in organising the changeover. I got what I wanted through post and my granddaughter connect modem in minutes.
April 1, 2026
Unprompted review
Reply from Digiweb
This is wonderful to read thank you Josephine
Maurice was great
Maurice was great. Very quick response and very efficient service. Highly recommend
April 13, 2026
Unprompted review
Reply from Digiweb
Oh thank you so much for this lovely review - did you know that if anyone you recommend us to goes on to join us then you both get €30 credit under our refer a friend scheme
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