I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Avril from Customer Care. Again amazed at the efficiency, helpfulness and speed from everyone at Digiweb. Very quick to resolve my issue, messaged me with a solution very quickly and as... See more
Company replied
Signed up on Saturday after a very poor experience with Sky Broadband. Spoke with a girl called Grace. Experience was something I had not had with a provider in a long time. I was done and dusted in m... See more
Company replied
Dealt with Andrew originally who was amazing - I had to research so much myself about siro / providers etc as it was my first time. He had all the answers. Got the UAN number from landl... See more
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Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great chatting to Maurice
Great chatting to Maurice. Understood the issue and found a solution
April 14, 2026
Unprompted review
Reply from Digiweb
He is very diligent thanks for the 5 stars
Maurice was very helpful
Maurice was very helpful, I look forward to the modem arriving and starting with Digiweb
April 13, 2026
Unprompted review
Reply from Digiweb
Thank you for choosing Digiweb and your kind words for Maurice !
Great support
Great support. Helpful, friendly and almost no wait to get through to someone. Internet looking good too.
April 13, 2026
Unprompted review
Reply from Digiweb
Love to hear that you weren't waiting around - that is one of the pluses of being with Digiweb ( one of the many I hasten to add :) )
They went above and beyond
Rebecca went above and beyond for me, as my property doesn't have its own postal address nor a unique eircode, so getting a premises ID generated for the property was a chore to say the very least. She never gave up, always kept me updated, and ensured that service could be given to my apartment. I could not be happier, and would recommend the service to anyone that needs reliable broadband with exceptionally helpful customer service and tech support.
April 14, 2026
Unprompted review
Reply from Digiweb
What a fantastic review thank you very much she was very determined to get this order over the line . If anyone you recommend us to goes on to join us, you both get €30 credit under our refer a friend scheme too !
Unbelievable, couldn't have helped more
Unbelievable services, and friendliness, couldn't have been more helpful.
April 13, 2026
Unprompted review
Reply from Digiweb
Nice one Andy - its great to head the job is being done in such a professional yet friendly way
Adam was super helpful on the phone
Adam was super helpful on the phone. Made everything super clear for me.
April 13, 2026
Unprompted review
Reply from Digiweb
Thank you for this great feedback and the 5 stars
An expert was available immediately
An expert was available immediately. They thoughtfully explored the in problem and found a timely solution. The person was clearly in Ireland and new Ireland.
April 13, 2026
Unprompted review
Reply from Digiweb
We are 100% Guaranteed Irish based in Dundalk for over 25 years now
Very helpful.
Very helpful.
Fast response.
For me the best broadband provider I have met in 20 years
April 13, 2026
Unprompted review
Reply from Digiweb
Wow what a review !! We plan to continue delighting you
Professional and Effective Support
Many thanks to Karl for resolving a compatibility issue between the WiFi 6 router settings and an older Roku stick. He identified the solution (change to the WiFi settings) and possible next steps, e.g. upgrading to a newer Roku stick. I appreciated his professionalism and straightforward guidance and support.
April 13, 2026
Unprompted review
Reply from Digiweb
Love to read these sort of reviews shows that Karl went into great detail with you .
Great human service
Brilliant service, super friendly and helpful, even when dealing with a complicated set of accounts and house moves!
April 13, 2026
Unprompted review
Reply from Digiweb
Great to read and glad to hear you are staying with us too
Very helpful and support customer…
Very helpful and support customer service. Ran through all the options and clear follow up
April 13, 2026
Unprompted review
Reply from Digiweb
We love to read of such thorough dealings- thank you for the 5 stars
Reply from Digiweb
Great review thanks so much
Really smooth customer service…
Really smooth customer service experience, staff were very understanding and patient with me!
April 10, 2026
Unprompted review
Reply from Digiweb
We are here to help - glad to have done it so well thank you
Poor customer service
I emailed Digiweb about a technical issue but got no response despite 3 attempts at contact.
April 10, 2026
Unprompted review
Reply from Digiweb
Hi Noel I am very sorry to read this in order for us to deal with your issue please send your account number to customercare@digiweb.ie and mark if FAO Nicola
I spoke with Patrick today and he was…
I spoke with Patrick today and he was extremely helpful and couldn't have been more understanding
April 10, 2026
Unprompted review
Reply from Digiweb
We are delighted to hear that - thank you !
Maurice made the switchover very easy
Signed up to Digiweb today and Maurice was great. Made the switchover very easy and he was a gent.
April 10, 2026
Unprompted review
Reply from Digiweb
Welcome to Digiweb - a wise move if we say so ourselves and thank you for the kind words about Maurice
Very helpful and professional service
Very helpful and professional service
April 10, 2026
Unprompted review
Reply from Digiweb
Love to read a review like this - thank you
Reply from Digiweb
That's us Fiona we try to keep customers on hold for as short a time as possible .
Digiweb customer service is the best…
Digiweb customer service is the best I've ever encountered by far and Patrickis a gent. Very helpful and the Internet is flawless. Very happy I changed to Digiweb ☺️
April 9, 2026
Unprompted review
Reply from Digiweb
We are delighted you made the switch too and thanks for the 5 stars
Very competent and friendly customer…
Very competent and friendly customer service. All went well. Highly to recommend.
April 9, 2026
Unprompted review
Reply from Digiweb
Thank you and if anyone you have recommended us to goes on to join us then you both get €30 under our refer a friend scheme
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