I have been with Digiweb for a year now. Their customer support has always been helpful and extremely knowledgeable. The fibre broadband has been almost bulletproof, but even then any minor issues hav... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Avril from Customer Care. Again amazed at the efficiency, helpfulness and speed from everyone at Digiweb. Very quick to resolve my issue, messaged me with a solution very quickly and as... See more
Company replied
Signed up on Saturday after a very poor experience with Sky Broadband. Spoke with a girl called Grace. Experience was something I had not had with a provider in a long time. I was done and dusted in m... See more
Company replied
Dealt with Andrew originally who was amazing - I had to research so much myself about siro / providers etc as it was my first time. He had all the answers. Got the UAN number from landl... See more
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Company details
Written by the company
At Digiweb, we are proud to be Ireland’s highest-rated broadband provider on Trustpilot, with over 6,500 reviews and a 4.8-star rating. For over 25 years, we’ve been delivering fast, reliable, and affordable broadband solutions to homes and businesses across the country. We offer a range of high-speed fibre services, including SIRO Gigabit Fibre and NBI Rural Fibre, ensuring seamless connectivity no matter where you are. Digiweb is committed to delivering fast, reliable, and affordable internet, backed by a customer-first approach and exceptional support. Our goal is to keep you seamlessly connected with top-quality service at a great price.
Our Best Ever Deal
Written by the company
- SIRO Gigabit Broadband | Just €37.95 a month
- Experience next-level broadband with SIRO Gigabit Fibre from Digiweb – delivering speeds of up to 1000Mbps plus a FREE WiFi 6 modem for just €37.95 per month! Powered by a 100% fibre-to-the-home (FTTH) network, this package offers lightning-fast downloads, ultra-low latency, and rock-solid reliability for seamless streaming, gaming, and working from home.
Fibre Broadband Guarantee
Don’t worry if your home is not yet Fibre enabled.
Order any Digiweb Broadband Plan and you’ll receive our Fibre Guarantee. We’ll check your telephone line at least once every 3 months and we’ll get in touch with you once your premises are fibre enabled. We have your interest at heart and work passionately to provide you with the best possible service wherever you live in Ireland. One less thing to worry about.
Contact info
IDA Business & Technology Park, Dundalk, A91 KR80, Co. Louth, Ireland
- 1800285828
- sales@digiweb.ie
- digiweb.ie
4.8
Excellent
8K reviews
Replied to 87% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Grace was effortless to deal with and…
Grace was effortless to deal with and helped me out in minutes renewing the contract. Great service as always from Digiweb.
April 9, 2026
Unprompted review
Reply from Digiweb
Grace by name and great by nature :) seriously though thank you for this lovely review
Avril was very helpful and efficient
Avril was very helpful and efficient
April 9, 2026
Unprompted review
Reply from Digiweb
She sure is , thank you for the kind words
Patrick was so helpful
Patrick was so helpful. Delivered on his promise and fixed issue within a day.
April 9, 2026
Unprompted review
Reply from Digiweb
Great to read about the detailed follow through - thank you
Very helpful agent
Very helpful agent, everything explained and best deal for me offered
April 8, 2026
Unprompted review
Reply from Digiweb
Delighted to have been of assistance
Brendan was brilliant
Brendan was brilliant, very patient and delivered codes. Top Class.
April 8, 2026
Unprompted review
Reply from Digiweb
Thank you for your 5 star review - much appreciated
Best customer service in the business
As always with Digiweb customer service is top notch. That is why we use them. Karen was extremely professional and very helpful. A pleasure to deal with.
April 8, 2026
Unprompted review
Reply from Digiweb
What a nice review thank you for that and for your continued custom
Jack in Digiweb
Jack in Digiweb was so lovely and helpful. Many thanks to him.
Asset to the company.
Shout out to Maurice as well for his assistance.
April 7, 2026
Unprompted review
Reply from Digiweb
Great guys - we are truly blessed with our staff . Thank you for taking the time to leave this review .
Very friendly and helpfull
April 7, 2026
Unprompted review
Reply from Digiweb
Delighted to hear that -thank you
Brendan couldn’t have been more…
Brendan couldn’t have been more helpful. Great service and great customer service. Thank you 🙏🏼 ⭐
April 7, 2026
Unprompted review
Reply from Digiweb
We pride ourselves on being number 1 in Ireland for service and reliability - thank you .
It was very nice and understandable and…
It was very nice and understandable and I didn’t even have much questions to ask back and I was informed about better deals which made me change and go for one of the better deals.
April 7, 2026
Unprompted review
Reply from Digiweb
Delighted to read you are staying for another year thank you
I was speaking to Patrick today and he…
I was speaking to Patrick today and he was very helpful and professional...
April 3, 2026
Unprompted review
Reply from Digiweb
Great to read thanks so much for taking the time to leave this review
Rang Digiweb to get fiber broadband
Rang Digiweb to get fiber broadband
It was a pleasure to speak to Maurice everything sorted in no time at all
Fiber line installed at my home in just over a week
I was kept up to date by Digiweb and the contractor who did the install
Everything went very well with no issues
I would be happy to recommend 👍
March 18, 2026
Unprompted review
Reply from Digiweb
Love it and thank you for choosing Digiweb , we like to say 'We'll Impress You ' looks like we are on track
Case ownership 10/10
They were quick to assist with a billing issue with my broadband. Patrick was happy to take ownership and ring me back until everything had been resolved
April 3, 2026
Unprompted review
Reply from Digiweb
We are big on following up on calls great to see you had such a positive experience - thank you for the 5 stars
Ryan’s customer service was excellent
Ryan’s customer service was excellent. Knowledgeable, patient and will to put up with my questions. If this is the level of care that I can expect from Digiweb then I’m more than happy with my decision to join.
April 3, 2026
Unprompted review
Reply from Digiweb
We say 'We'll Impress You ' and we plan to stick to that commitment - thank you for choosing us and thanks for the 5 stars
Absolutely fantastic advice from JACK.
Absolutely fantastic assistance from Tech support, My issue was solved by the recommendation of the (Cudy MI 500)
Fantastic, Very happy customer.👍
April 2, 2026
Unprompted review
Reply from Digiweb
Delighted to hear that , thanks for the 5 stars - Happy Easter
Engaging and knowledgable rep helped me…
Engaging and knowledgable rep helped me choose a great package
March 23, 2026
Unprompted review
Reply from Digiweb
Wonderful to read thank you - Happy Easter
Out of WiFi
I came home in the afternoon. WiFi didn't work. I called CS where the issue was fixed with 15 minutes. I have been given clear instruction I have to do and I have been communicated what steps have been taken.
April 2, 2026
Unprompted review
Reply from Digiweb
Love to read of these speedy responses - Happy Easter
Good comunication,very friendly
Good comunication,very friendly, good price.
April 2, 2026
Unprompted review
Reply from Digiweb
Love it the perfect combination - Happy Easter
Great customer service
Signed up for Digiweb through a friend. Got a phone call 2 days later confirming everything and arranging for installation. Everything was explained very well and detailed by the sales agent Maurice. Its also great to be supporting an Irish company. So far so good with Digiweb.
March 26, 2026
Unprompted review
Reply from Digiweb
Based in Dundalk for over 25 years now and 100% Guaranteed Irish - thank you for choosing us and you will soon enjoy €30 credit under our refer a friend scheme too
Great to get through quickly and talk…
Great to get through quickly and talk to a person. Rep was very knowledgable and able to give all relevant answers to me queries and provide what the next steps would be.
April 1, 2026
Unprompted review
Reply from Digiweb
We are very proud of our low waiting time - thank you for the 5 star review and Happy Easter
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