English : Custom painting order: - Very fast shipping: Ordered from France, arrived in 4 days - Image quality better than the original photo. - Proper packaging; arrived in perfect c... See more
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We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.
Al. Jerozolimskie 123a, 02-017, Warsaw, Poland
Replied to 100% of negative reviews
Typically replies within 24 hours
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I forgot to put some information in the shipping details and the customer service quickly and politely made me know

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I ordered a plate as gift for a friend of mine. Delivery went great and it arrived the date it should. Unfortunately it got damaged during shipping but the customer service could help me in an acceptable way.
I’m looking forward to my next order.

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Paid for shipping and handling for a medium displate only for their shipper DHL to charge an extra 30$ USD for import duty. Not advertised price to ship to Canada.
Edit: customer service promptly reached out and are extremely friendly. I would very much still be aware that extra fees will apply, but hopefully Displate will adjust the font and placement or offer a warning for such fees in the future.

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I forgot a discount code when ordering and did not realise untill the order was already shipped. The customer support (in this case Ewelina) Helped me through the entire process of refund and reordering and couldt have made it any easier. When i finaly got the product it was just what i wanted and really forgiving to assemble. 5 stars from me all the way!

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Customer service was quick to respond to my issue and i will be ordering more from this seller

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Yep poster came in hurt from travel, small dent they gave me a replacement thankfully. now I can put the dented one into my bathroom, yay! I am grateful.

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Ordered two displates, both arrived quickly but ended up being the wrong order. A short chat to the customer service team with some photos they've quickly organised the correct one to be sent out to me.
5 stars for quality and customer service

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It was very straight to the point and the customer service were very professional

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My issue was corrected with little difficulty in a very timely manner

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Doesn’t ship to Hungary, and they tell you that only after you have spent hours uploading a picture, putting it in an ai upscaler, etc.
I already wrote a review which magically disappeared.
I am only giving a 2 star this time because they responded pretty fast.
Too bad they are lying when they tell people they are considering accepting Hungary even thought there are posts from years ago where hungarians complain about the same thing.
EVERY OTHER COUNTRY is available around Hungary.

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When the item arrived damaged in the post the issue was quickly resolved and a replacement sent so my grandson received his birthday present'
If the cardboard insert in the box had been a little thicker the item would probably neer have been damaged.

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Great quality products, fast shipping considering it's coming from Poland, and great customer service.

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The customer support is excellent and very helpful. I’m also really happy with the plates—I went with the matte finish and the quality is top-notch. They look amazing on the wall without any glare. I will definitely be ordering more for my collection!

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I've ordered several times now, and I've always been satisfied. There was a problem with my address on my last order, but that was my fault. Customer service was quick and very helpful in resolving it immediately.
I'll gladly order again.

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One of the few companies that truly seems to value customer experience and does whatever they can to ensure their standards are met.

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It took a few days but they finally got back with an answer

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English :
Custom painting order:
- Very fast shipping: Ordered from France, arrived in 4 days
- Image quality better than the original photo.
- Proper packaging; arrived in perfect condition
The painting was a bit pricey, especially since it was my first time trying this service, but the quality is top-notch. Great company.
I’ll recommend them—I’ve already told my friends and family about them. I’ll be placing more orders.
Français :
Commande de tableau personnalisée :
- Livraison très rapide : Commande de france, arrivé en 4 jours
- Qualité d'image meilleure que la photo de base.
- Emballage correct, arrivé en parfait état
Tableau un peu cher, surtout que c'était une découverte pour moi, mais la qualité est au rendez-vous. Superbe entreprise.
Je la conseillerai et je l'ai déjà conseillée à mes proches. Je ferai d'autres commandes.

Reply from Displate
Excellent quality. Fast shipment. I had some issues with my product (not the quality!), and support helped me in a very professional manner.

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Fixed my issue promptly, delayed my order till solved, issued me a refund and reactivated my code for a discount, stellar service lovely team and made sure i didn’t have to edit my commission piece to get it made on Displate, thanks team!

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