English : Custom painting order: - Very fast shipping: Ordered from France, arrived in 4 days - Image quality better than the original photo. - Proper packaging; arrived in perfect c... See more
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Review summary
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Based on these reviews
Always a good experience with Displate! I'm starting to have a loooot of Displates now, and I really love them so much (and my walls say thank you). I had just one problem once, a Displate arrive... See more
Company replied
got some custom print displates for chainsaw man and it was amazing. print quality is really good, looks even better in person. delivery was fast too and everything arrived in perfect condition. rea... See more
Company replied
Firstly, I love your product. It is an elevated poster and adds a lot of sophistication to its use. The customer service has been equally elevated. The original order was filled timely and I received... See more
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Company details
Written by the company
We print collectible metal posters that make this reaaally sweet wup-wup sound when you spin them around. Plus, they look super cool no matter where you put them! Any passion you have is here, waiting to enter your collection as a Displate.
Contact info
Al. Jerozolimskie 123a, 02-017, Warsaw, Poland
- support@displate.com
- displate.com
4.6
Excellent
18K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My Displate got damaged during…
My Displate got damaged during transport. I emailed customer support and attached photos of the damage. They sent me a new displate without me having to return the damaged product. I've been a customer for many years but this is the first time having to deal with support. I'm obviously very happy with the support!
March 24, 2026
Unprompted review
Reply from Displate
Hello René!
Thank you so much for sharing your experience with us. We're thrilled to hear that you were satisfied with the swift resolution provided by our support team, especially considering it was your first time needing to reach out after being a long-time customer. Your satisfaction and continued support mean the world to us.
We hope you enjoy your new Displate and continue to find designs that you love. Have a fantastic day!
Best,
Displate Team
Top notch customer service
My first parcel was lost in transit through FedEx, and Displate handled everything amazingly on their end. Finally got my replacement package today through DHL. I have nothing but good things to say about this customer service.
March 24, 2026
Unprompted review
Reply from Displate
Hello Hannah!
Thank you so much for taking the time to share your experience. We're thrilled to hear that our team was able to resolve the shipping issue efficiently and get your replacement package to you! We always strive to provide top-notch service, and it's wonderful to know that we hit the mark for you.
We hope you enjoy your new Displates, and we look forward to serving you again in the future! Have a fantastic day!
Best,
Displate Team
Fast response to my product issue and very friendly.
Fast response and very friendly.
March 20, 2026
Unprompted review
Reply from Displate
Hello Edward!
Thank you so much for your wonderful review and for highlighting our fast response and friendly service. We're thrilled to hear that you had a positive experience with us!
We hope your Displate adds a special touch to your space. If you need any more assistance or have further feedback, we’re always here to help.
Have a great day!
Best,
Displate Team
Excellent assistant and quick…
The excellent assistant and quick response. Every order is filled quickly and if an error is present in a shipping address, they are Johnny on the spot. It is taken care with no worries. Always an awesome experience
March 14, 2026
Unprompted review
Reply from Displate
Hello Donald!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an awesome experience with our quick assistance and diligent handling of any issues like shipping address corrections. It’s always our goal to ensure a smooth and worry-free process for our valued customers like you.
We look forward to serving you again soon and continuing to meet your expectations with every order! Have a fantastic day!
Best,
Displate Team
Outstanding Customer Service — No Questions Asked Replacement
Ordered two metal posters and they arrived damaged during shipping. Contacted Displate's customer service and they replaced both items immediately — no hassle, no pushback, no lengthy back-and-forth. That kind of effortless resolution is rare these days. The posters themselves look great on the wall, but honestly, the customer service alone earns the 5 stars. Will definitely be ordering again.
March 24, 2026
Unprompted review
Reply from Displate
Hello Billy,
Thank you so much for your wonderful review! We're thrilled to hear that our customer service team was able to provide you with a smooth and hassle-free experience. It's fantastic that your new metal posters are looking great on your wall. We always strive to ensure that every interaction with us is as effortless as yours was.
We look forward to seeing which Displates you choose next! Have a great day!
Best,
Displate Team
These guys are amazing!
These guys are amazing!
Had a damaged poster arrive due to shipping and the replacement has been organised within 3 days! Unreal from them!
March 24, 2026
Unprompted review
Reply from Displate
Hello Jack!
Thank you so much for your wonderful review! We're thrilled to hear that our team was able to quickly organize a replacement for your damaged poster. It's always our goal to resolve any issues efficiently and ensure you have a great experience with us.
We hope you enjoy your Displate poster and look forward to serving you again soon!
Have a fantastic day!
Best,
Displate Team
Excellent customer service
Excellent customer service! Responsive, professional, and kind. My displate arrived sooner than expected. When I discovered it was bent in several areas, I reached out to support right away. They immediately addressed it and issued a replacement at no cost without me having to ask. My replacement arrived within a few days intact. Thank you so much!
March 19, 2026
Unprompted review
Reply from Displate
Hello!
Thank you so much for your kind words! We're thrilled to hear about your positive experience with our customer service team and that your replacement Displate arrived quickly and in perfect condition. It's always our top priority to resolve any issues promptly and efficiently.
We hope you enjoy your Displate and look forward to serving you again soon!
Have a wonderful day!
Best,
Displate Team
Great product, returns a bit slow
Accepted return without postage receipt which was appreciated. Excellent quality product but communication a little slow & return costs expensive - but positive outcome in the end.
March 23, 2026
Unprompted review
Reply from Displate
Hello Jo,
Thank you for sharing your feedback.
We’re glad to hear that you were happy with the product quality and that your return was handled positively.
Thank you again for your review and for giving us the opportunity to assist you.
Have a nice day.
Best,
Displate Team
Bent Displaye
They fixed my problem in a reasonable amount of time and they let me keep the damaged parts.
March 23, 2026
Unprompted review
Reply from Displate
Hello Jevin!
Thank you for your fantastic review! We're so glad to hear that your issue was resolved swiftly and to your satisfaction. It's great that you could retain the damaged parts as well. Your feedback is incredibly valuable to us, and we aim to ensure every experience with Displate is a positive one.
We hope you continue to enjoy your Displate and look forward to serving you again in the future. Have a wonderful day!
Best,
Displate Team
Efficient and easy customer support
Efficient and easy customer support
Order was missing a piece; Displate shipped it out a few days after I raised a case. First response was a bot but a fairly useful one.
March 14, 2026
Unprompted review
Reply from Displate
Hello Toby!
Thank you for sharing your positive experience with our customer support. We're thrilled to hear that the missing piece was quickly shipped out after you raised the case. Our team strives to ensure every part of your experience is smooth, even when it comes to dealing with unexpected issues.
We hope you enjoy your Displate and look forward to assisting you again in the future!
Have a wonderful day!
Best,
Displate Team
Reply from Displate
Hello!
Thank you so much for your kind words and for taking the time to acknowledge our quick response. It's always great to hear that our efforts have made a positive impact!
We hope you continue to enjoy your experience with us. Have a fantastic day!
Best,
Displate Team
Quick and Responsive
Had a problem where the displate was different from the website from the one that arrived. Everything was handled great and in a good time frame.
March 13, 2026
Unprompted review
Reply from Displate
Hello Ted!
Thank you for sharing your positive experience with us! We're thrilled to hear that everything was handled quickly and to your satisfaction when the issue arose. It’s our top priority to ensure that any problems are resolved promptly and effectively.
We hope you enjoy your Displate and look forward to serving you again in the future. Have a wonderful day!
Best,
Displate Team
Amazing customer service
When I received my first Displate, I noticed an issue with it. I contacted the team and they not only rectified the problem so no one else would be affected, but they also sent me out a corrected one free of charge. Natalia in particular was absolutely brilliant - Displate have made themselves a solid customer here going forwards!
March 23, 2026
Unprompted review
Reply from Displate
Hello Andy!
Thank you so much for sharing your experience with us! We're thrilled to hear that Natalia was able to assist you effectively and resolve the issue with your Displate. Your satisfaction is our top priority, and it's wonderful to know we've made a lasting impression.
We look forward to providing you with more great service in the future. Have a fantastic day!
Best,
Displate Team
Good Job.Face such issue make people a…
Good Job.Face such issue make people a little unhappy.But Good service and Reply let me feel better.
March 20, 2026
Unprompted review
Reply from Displate
Hello Tsai!
Thank you so much for your kind words and for giving us a 5-star review! We're really glad to hear that our service and responsiveness helped make your experience better, even when there was an issue. Our team strives to ensure every customer feels supported and valued.
We hope you continue to enjoy your Displate products, and please don't hesitate to reach out if there's anything else we can assist you with.
Have a wonderful day!
Best,
Displate Team
Great customer service
I ordered replacement magnets because I needed to move my art around. My order was shipped right away and then FedEx lost it. I reached out to Displate and they investigated it and was able to ship me a replacement quickly. FedEx didn't lose it the second time. :D
March 16, 2026
Unprompted review
Reply from Displate
Hello Jenny!
Thank you so much for sharing your positive experience with our customer service! We're thrilled to hear that the replacement magnets were shipped promptly and that everything was sorted out swiftly despite the hiccup with FedEx. We always strive to ensure a smooth and enjoyable process for our valued customers like you.
We hope you continue to enjoy moving your art around and giving your space new looks. Should you need any more assistance, feel free to reach out!
Have a wonderful day!
Displate Team
Reply from Displate
Hello Hamza!
Thank you so much for your enthusiastic review and for rating us as the best platform! We're thrilled to hear that you had a perfect 10/10 experience with us. Your feedback is incredibly appreciated and motivates us to keep delivering great products and service.
Have a fantastic day!
Best,
Displate Team
Great product & support
I've ordered 10+ Displates so far and every one has showed up fast and was beautiful. The single issue I did have with an order, support went above and beyond to resolve the issue which was a nice surprise. Would definitely recommend!
March 2, 2026
Unprompted review
Reply from Displate
Hello Shawn!
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with your Displates and that our team was able to assist effectively with the issue you encountered. Your recommendation means a lot to us!
We hope you continue to enjoy your beautiful art pieces and look forward to serving you again in the future.
Have a fantastic day!
Best,
Displate Team
Had issues but they were professionally dealt with
First item came damaged, customer service immediately replaced it after I got ahold of them. Next quality wasn't good on final product from image I choose issue not the print quality. They removed the bad image and gave a full refund without asking me to return either issued item.
March 17, 2026
Unprompted review
Reply from Displate
Hello Brian!
Thank you so much for sharing your experience with us. We're truly glad to hear that our team was able to address the issues quickly and to your satisfaction. It's always our goal to ensure a smooth and enjoyable experience for our customers, even when things don't go perfectly the first time around.
We appreciate your understanding and patience throughout the process. Thank you once again for choosing Displate, and we look forward to serving you in the future!
Have a wonderful day!
Best,
Displate Team
Happy Birthday
There were many great options and once we made our decision on the first one there will only be a matter of time before we get a second one.
March 14, 2026
Unprompted review
Reply from Displate
Hello Eric!
Thank you so much for your wonderful review and for choosing Displate for such a special occasion! We're thrilled to hear you found many great options and are already considering your next purchase. Your excitement truly makes our day!
We look forward to bringing more art into your space soon. Have a fantastic day!
Best,
Displate Team
The best costumer service as always
The best costumer service as always, resolved my issue above and beyond.
March 17, 2026
Unprompted review
Reply from Displate
Hello Ian!
Thank you so much for your wonderful review! It's fantastic to hear that our customer service team was able to resolve your issue and exceed your expectations. We always strive to provide the best support possible, and it's rewarding to know we've made a difference.
We're here for you anytime you need us, and we look forward to continuing to provide you with great service in the future!
Have a great day!
Best,
Displate Team
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