Disturbia Reviews 

27,239
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 8,583 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the clothing is of amazing quality, beautifully designed, and very comfortable to wear for various occasions. People also note that delivery is extremely prompt, packaging is exceptionally secure, and the general ordering process is remarkably simple and efficient. However, some customers also noted occasional delays with order fulfillment, leaving them waiting longer than expected for packages to ship out. A few other people also felt that exchanges or returns could be tricky due to extra shipping costs, missing items, or limited sizing options.

What people talk about most

Product

People report positive experiences with product, highlighting the high quality, unique designs, and... See more

Quality

Customers consistently note positive experiences with quality, praising the well-made clothing, soft fabrics,... See more

Delivery service

Reviewers mention positive feedback about delivery service, often highlighting prompt and reliable shipping... See more

Order

Customers had ambiguous experiences with order, reflecting a stark division in satisfaction. While many... See more

Return policy

Clients share ambiguous opinions on return policy, reflecting a high level of disagreement. While some... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the wrong size and the exchange process was smooth and simple. I am slightly frustrated though, because on the second time wearing the pants, one of the belt loops started falling apart at... See more

Company replied

Rated 4 out of 5 stars

Hi! The clothes are great. Awesome quality and very comfortable. However this is my second time having orders cancelled due to inventory. I spend a lot of time deciding on the investment (because it’s... See more

Company replied

Rated 4 out of 5 stars

At this point I've shopped serveral times at Disturbia and I love the designs. Shipping is fast and reliable. However sometimes I would expect better quality in the fabrics and cuts, especially at tha... See more

Company replied

Rated 4 out of 5 stars

Love this company, all clothing is excellent value for money, the quality is amazing, shopping is trouble free, any problems are soon sorted . They exchange items. But you still have to pay delivery f... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Fashion Accessories Store
  5. Men's Clothing Store
  6. Streetwear Store

About Disturbia

Written by the company

Shop Womens Shop Dresses Shop Accessories Shop Mens Contact Us

ABOUT DISTURBIA

Established in 2003, Disturbia is a UK-based fashion brand dedicated to dressing the Other. Where light and darkness intertwine, Disturbia blazes its trail, creating otherworldly fashion to empower those who dare to celebrate all that is distinctly individual.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

27K reviews

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4.4

All reviews

(27,239)

9,175 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Love it

Love it , perfect fit

July 31, 2026
Disturbia logo

Reply from Disturbia

Hi Emilia,

We're so happy to hear that you love your purchase and that it's a perfect fit! We appreciate you sharing your experience with us.

Rated 5 out of 5 stars

Love Disturbia

Quick shipping, high quality product, pricing in line with quality. Will definitely shop again with Disturbia.

July 31, 2026
Disturbia logo

Reply from Disturbia

Hi Lana,

We're so happy to hear that your order arrived quickly and that you're pleased with the high quality of our products! It's wonderful to know that you feel the pricing is in line with the quality and that you'll be shopping with us again.

Rated 5 out of 5 stars

I love the style

I love the style. Outfits are very comfortable.

July 24, 2026
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Reply from Disturbia

Hi Eva,

We're so pleased to hear that you love the style and comfort of our outfits! We truly appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

The jacket I purchased is lined with…

The jacket I purchased is lined with quilt and made partly from wool. Well made and super comfortable and pretty to boot!

July 28, 2026
Disturbia logo

Reply from Disturbia

Hi Lorraine,

We're so happy to hear that you find the jacket well-made, comfortable, and pretty! We appreciate you sharing your positive experience with us.

Rated 5 out of 5 stars

Reliable and fast

Great and fast delivery and return services impeccable

July 31, 2026
Disturbia logo

Reply from Disturbia

Hi Rachel,

We're so happy to hear that you are pleased with our fast delivery and impeccable return services! We appreciate your positive feedback.

Rated 5 out of 5 stars

Easy checkout

Easy checkout, quick delivery

July 31, 2026
Disturbia logo

Reply from Disturbia

Hi Jess,

We're happy to hear that our checkout process was easy and that your delivery was quick. We appreciate your positive feedback!

Rated 5 out of 5 stars

Nice product

Nice product, good value for money

July 28, 2026
Disturbia logo

Reply from Disturbia

Hi there,

Thank you for your wonderful review! We are so pleased to hear that you are happy with our product and find it to be of good value. We truly appreciate your kind words!

Rated 5 out of 5 stars

I love Disturbia

I love Disturbia. The delivery service dose a good job and ships quickly. The garments are very quality.

July 31, 2026
Disturbia logo

Reply from Disturbia

Hi Caroline,

We're so happy to hear how much you love our brand! It's wonderful to know that our delivery service is doing a good job and shipping quickly, and that you find our garments to be of great quality.

Rated 5 out of 5 stars

We love Disturbia ❤️

- Speed of processing order.
- Speed of processing return / exchange
- Quality of products.
- Unique range and designs.

We love Disturbia ❤️

July 31, 2026
Disturbia logo

Reply from Disturbia

Hi Gavin,

We are absolutely thrilled to hear that you love our brand! It's wonderful to know that you appreciate the speed of our order and return processing, as well as the quality and unique designs of our products. Your kind words truly make our day.

Rated 5 out of 5 stars

As always

As always, great quality clothes and wonderful fit.

July 29, 2026
Disturbia logo

Reply from Disturbia

Hi Zoe,

We're so pleased to hear that you're happy with the great quality and wonderful fit of our clothes! We truly appreciate your kind words.

Rated 4 out of 5 stars

Some items weren’t in stock which was…

Some items weren’t in stock which was disappointing.
Everything else was great. Fast delivery. Clear communication. Quality of items very good.

July 28, 2026
Disturbia logo

Reply from Disturbia

Hi Cheryl,

Thank you for your feedback! We're so glad to hear that you experienced fast delivery, clear communication, and high-quality items. We understand it's disappointing when some items are out of stock, and we're always working to improve our inventory.

Rated 4 out of 5 stars

At this point I've shopped serveral…

At this point I've shopped serveral times at Disturbia and I love the designs. Shipping is fast and reliable. However sometimes I would expect better quality in the fabrics and cuts, especially at that price. Some garments have pilled after a few wears.

July 27, 2026
Disturbia logo

Reply from Disturbia

Hi Susana,

Thank you for your continued support and for sharing your feedback. We're so glad to hear you love our designs and that shipping has been fast and reliable for you. We're truly sorry to hear that some garments haven't met your expectations in terms of fabric quality and cut, especially with pilling after a few wears. We appreciate you bringing this to our attention as we are always striving to improve. If you could please reach out to our customer service team, they will be more than happy to assist.

Rated 5 out of 5 stars

Really hapoy with the order

Everything was fine! I was a lit a bit scare (for the first time ordered )that the quality and size would be bad but I was so happy when I try it on. Everything is perfekt!

July 30, 2026
Disturbia logo

Reply from Disturbia

Hi Marta,

We are so happy to hear that your first order exceeded your expectations! It's wonderful to know that you are pleased with both the quality and size of your item. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

One of my favorite stores!!

One of my favorite stores!!! I love the unique clothing, would like to see some edgier pieces though
Website is easy to navigate & shipping is fast

July 30, 2026
Disturbia logo

Reply from Disturbia

Hi Robyn,

We're so thrilled to hear we're one of your favorite stores and that you love our unique clothing! We appreciate your feedback about wanting to see edgier pieces. It's also wonderful to know you find our website easy to navigate and shipping fast.

Rated 5 out of 5 stars

The clothes are just so cool

The clothes are just so cool. I'm buying for my teenage daughter & she loves everything. She is very petite, it's hard to find clothes to fit her but everything fits great with Disturbia.

July 30, 2026
Disturbia logo

Reply from Disturbia

Hi Brandy,

We're so happy to hear that your daughter loves our clothes! We appreciate your kind words.

Rated 5 out of 5 stars

I just love the clothes so much

I just love the clothes so much. They fit really well and look lovely.

July 27, 2026
Disturbia logo

Reply from Disturbia

Hi Soraya,

We're so pleased to hear that you love our clothes so much! It's wonderful to know that they fit really well and look lovely on you.

Rated 5 out of 5 stars

Highly recommended company

Easy ordering process, order was delivered quickly with good communication from the company. The clothes are well designed and good quality, ive only ever had to return one item to Disturbia and the returns process was quick and easy too. Highly recommended.

June 26, 2026
Disturbia logo

Reply from Disturbia

Hi Karolyn,

We're so happy to hear you had such a positive experience with our ordering process and quick delivery! It's wonderful to know you appreciate the design and quality of our clothes, and that our returns process was easy for you.

Rated 1 out of 5 stars

The return shipping fee is ridiculous

The return shipping fee is ridiculous. I will never do business with this company again!

July 28, 2026
Disturbia logo

Reply from Disturbia

Hi Noreen,

We are sorry to hear this! Our standard USPS returns are pre-paid to be deducted from your refund to allow for easier returns which is currently $8.00. We appreciate you sharing your concerns about the return shipping fee and we are deeply sorry this has caused an negative impact to your experience with us. We will take this on board for our future of returns.

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