DMB Car Seats Reviews 

258
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional product knowledge, friendly attitude, and personalized guidance during consultations. Many people note that these detailed appointments are incredibly helpful, making families feel completely at ease when selecting safe car seats. Consumers also highlight the extremely prompt delivery services and the brilliant after-sales support provided by the team. Buyers are consistently impressed by the high quality of the items received and the thorough, professional fitting assistance offered. Reviewers emphasize that they would strongly recommend these reliable services to anyone looking to keep their children secure.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and friendly when assisting with car seat... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional support and brilliant... See more

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction and reassurance regarding... See more

Customer service

Users describe positive interactions with customer service, praising first-class support and knowledgeable... See more

Delivery service

Clients share positive opinions on delivery service, noting consistently fast shipping times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t praise the service enough. When the seller realised I lived near to the dispatch address she contacted me and arranged for me to pick it up from there so from ordering it in the morning, I... See more

Rated 5 out of 5 stars

We are more than happy with the lovely high back booster seat for our son. We had our very tall son’s axkid mini kid 4 installed by DMB car seats. I knew i’d definitely be purchasing our high back boo... See more

Company replied

Rated 5 out of 5 stars

Recently bought the Avionaut Cosmo from DMB Car Seats. Seat is perfect for our new born - really happy with purchase and reassured our wee one will be as safe as possible travelling in the car. I'm... See more

Company replied

Rated 5 out of 5 stars

The service was so quick, from the message responses to availability of appointments and stock of car seats - everything was so efficient! The knowledge passed on was amazing and it's evident Deborah... See more

Company replied


Company details

  1. Baby Store

Written by the company

Retailing and advising on the safest car seats to keep your children as safe as possible for as long as possible. IOSH certified, face to face installation and appointments around the Aberdeen and Aberdeenshire area, taking the stress out of car seat shopping. Remote installations throughout the UK with free advise and aftercare with all purchases.


Contact info

5.0

Excellent

TrustScore 5 out of 5

258 reviews

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5.0

All reviews

(258)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

I have a great experience ordering from…

I have a great experience ordering from DMB Car Seats. I emailed on a Sunday with a query and had a reply the same day. Deborah was super responsive and very helpful. The seat arrived very quickly and was easy to fit. My wee boy seems very happy in it. Thank you!

May 26, 2025
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Reply from DMB Car Seats

Thanks Laura for the lovely review. Deborah

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Rated 5 out of 5 stars

A really excellent service

A really excellent service. Car seat safety info is so difficult to digest, so speaking to an expert is invaluable. They helped us picking seats for two small cars while still being able to maintain rear facing for a few more years. Brilliant.

May 6, 2025
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Reply from DMB Car Seats

Thanks for the lovely review Jean. So glad we found a solution for you.
Deborah

Rated 5 out of 5 stars

If I could give 10 stars I would!!!!!

If I could give 10 stars I would. Deborah has been nothing short of amazing. After being let down by another company (I will not name), Deborah emailed me back straight away with stock information and also timeframes for delivery. Deborah was away for training but had even gone to the trouble to get her husband to ship the seat to us. It arrived within a matter of DAYS. (2!!!). Also, as this is our first fixed seat, we were worried about the installation (we had watched DMBs YouTube video). I emailed DMB Car Seats and Deborah provided me with a contact number to WhatsApp her photos/videos etc. I sent them and had a reply STRAIGHT AWAY. I honestly cannot thank DMB Car Seats enough. We purchased the Avionaut Sky Airflow in Pink and we are over the moon!

Thank you again. We will recommend DMB to all our friends and family every time!

April 16, 2025
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Reply from DMB Car Seats

Thank you Rebecca for the amazing review. I'm glad you feel happy and confident with your purchase. Remember were always on hand to help whenever needed.Deborah

Rated 5 out of 5 stars

Excellent Service

Great friendly communication, fast response and prompt delivery. Very efficient and reasonably priced. Have not installed car seat yet but appears to be good quality. Overall excellent service. Thank you!

April 8, 2025
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Reply from DMB Car Seats

Thank you Holly for the lovely review.
Deborah

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Rated 5 out of 5 stars

I was very excited to collect my…

I was very excited to collect my Nachfolger travel seat and Deborah did an amazing job teaching us how to set it up in the car! Feel holiday ready now thank you!

March 30, 2025
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Reply from DMB Car Seats

Thanks so much Emma. The Nachfolger is an awesome seat and I hope you have lots of great adventures with it.
Deborah

Rated 5 out of 5 stars

First Class Experience

Deborah is extremely knowledgeable, she provided really good advice during the selection process for our three and a half year old grandson's new car seat. We were also able to do some trial fitting during the selection process which was very helpful. A week later the seat was available and we were able to pick an appointment at our convenience to have the seat fitted expertly at DMB's premises.
All in all an excellent experience, I would highly recommend DMB Car Seats.

March 12, 2025
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Reply from DMB Car Seats

Thank you so much Ian for your review. Always a pleasure helping your lovely family. Deborah

Rated 5 out of 5 stars

Great advice before purchase and really…

Great advice before purchase and really helpful YouTube videos. Quick delivery and able to accommodate a specific delivery day too.
Would recommend!

March 9, 2025
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Reply from DMB Car Seats

Thank you Dan. Glad you're happy with your purchase.Deborah

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Rated 5 out of 5 stars

5* as always

5* as always, 2nd seat we have gotten from DMB and would highly recommend. Very knowledgeable.

February 13, 2025
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Reply from DMB Car Seats

Thanks Kayleigh for your lovely review. Deborah

Rated 5 out of 5 stars

Returning customer once again - amazing customer service

This is the third seat that I've bought from DMB. We have one in each of our cars for my daughter, but this time we needed one for my parents car! Once again Deborah provided top notch knowledge about which seat would suit my daughter for my Mum's car. She processed quick delivery as we realised my daughter was over the weight limit for the current one! Deborah even helped us with a few installation checks over messenger while she was away on a wee family break trying to get peace. She always goes above and beyond and she is only a message away should we need further support with fit checks etc. I honestly cannot recommend Deborah enough that's why we continue to give her business that high level of customer service doesn't stop after you buy a seat. We plan to get a 4th seat soon from DMB this time it's for our son when he outgrows his infant carrier. DMB is trustworthy, friendly and very approachable if you need continued support or advice after purchase. Thank you again Mrs... Very happy customers once again! ⭐ ⭐ ⭐ ⭐ ⭐

January 30, 2025
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Reply from DMB Car Seats

Thank so much Adele for your lovely review. Always a pleasure helping you choose your seats. Deborah

Rated 5 out of 5 stars

Safety first always

Debbie was fab with sizing up our bubba for a car seat, takes safety extremely serious and was very informative in regards to what we wanted / needed.

February 4, 2025
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Reply from DMB Car Seats

Thank you Elle. So happy you are pleased with your seat.

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Rated 5 out of 5 stars

Amazing service

Amazing service, thank you so much! Car seat arrived very quickly and the communication and help with fit and installation is always amazing from Deborah. Always recommend her to friends!
Thank you

February 3, 2025
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Reply from DMB Car Seats

Thanks so much Amy for your lovely review.

Rated 5 out of 5 stars

Outstanding service

Fantastic service from dmb car seats. I ordered online and received my car seat super fast. Communication was great from dmb, due to dmb not being in my area. I was sent mini videos of how to install carseat. Unfortunately there was a fault with my carseat but dmb went out of there way to assist me.

I would absolutely recommend this service and I look forward to using dmb in the future when we need a new carseat.

10/10 😊

February 2, 2025
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Reply from DMB Car Seats

Thanks so much Rebecca. Glad we got you all sorted.

Rated 5 out of 5 stars

Quick and helpful

I received very helpful advice on which car seat to buy and a quick service too. I am really please with my purchase.

January 24, 2025
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Reply from DMB Car Seats

Thanks so much Rebecca,

Rated 5 out of 5 stars

Life counts

Slow start, youtube assist videos, then it all clicked. This is a heavy seat. Is that important, yes, life counts.

January 22, 2025
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Reply from DMB Car Seats

Thanks Donnie

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Rated 5 out of 5 stars

5 stars!

Can't recommend Deborah more - she was fantastic in helping us pick the most suitable car seat for our needs. My daughter is much more comfortable and has even made car journeys much more relaxing, thank you so much!

January 14, 2025
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Reply from DMB Car Seats

Thanks Yasmin, So glad you are happy with your purchase. Deborah

Rated 5 out of 5 stars

Amazing knowledge

Amazing knowledge, patient and kind.
Brilliant service

January 14, 2025
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Reply from DMB Car Seats

Thank you so much Laura for your lovely review.

Rated 5 out of 5 stars

Great products and excellent service

Not only did they have in stock exactly what I wanted, the communication and personal support I received was brilliant. I had a lot of questions (as you do about car seats and safety) and I received helpful, timely answers to all of them. I will absolutely be recommending to everyone.

January 15, 2025
Unprompted review
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Reply from DMB Car Seats

Thanks so much Rachel. So glad you are happy with your purchases.

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