DMB Car Seats Reviews 

258
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional product knowledge, friendly attitude, and personalized guidance during consultations. Many people note that these detailed appointments are incredibly helpful, making families feel completely at ease when selecting safe car seats. Consumers also highlight the extremely prompt delivery services and the brilliant after-sales support provided by the team. Buyers are consistently impressed by the high quality of the items received and the thorough, professional fitting assistance offered. Reviewers emphasize that they would strongly recommend these reliable services to anyone looking to keep their children secure.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, knowledgeable, and friendly when assisting with car seat... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional support and brilliant... See more

Product

Reviewers highlight positive aspects of product quality, expressing satisfaction and reassurance regarding... See more

Customer service

Users describe positive interactions with customer service, praising first-class support and knowledgeable... See more

Delivery service

Clients share positive opinions on delivery service, noting consistently fast shipping times and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I couldn’t praise the service enough. When the seller realised I lived near to the dispatch address she contacted me and arranged for me to pick it up from there so from ordering it in the morning, I... See more

Rated 5 out of 5 stars

We are more than happy with the lovely high back booster seat for our son. We had our very tall son’s axkid mini kid 4 installed by DMB car seats. I knew i’d definitely be purchasing our high back boo... See more

Company replied

Rated 5 out of 5 stars

Recently bought the Avionaut Cosmo from DMB Car Seats. Seat is perfect for our new born - really happy with purchase and reassured our wee one will be as safe as possible travelling in the car. I'm... See more

Company replied

Rated 5 out of 5 stars

The service was so quick, from the message responses to availability of appointments and stock of car seats - everything was so efficient! The knowledge passed on was amazing and it's evident Deborah... See more

Company replied


Company details

  1. Baby Store

Written by the company

Retailing and advising on the safest car seats to keep your children as safe as possible for as long as possible. IOSH certified, face to face installation and appointments around the Aberdeen and Aberdeenshire area, taking the stress out of car seat shopping. Remote installations throughout the UK with free advise and aftercare with all purchases.


Contact info

5.0

Excellent

TrustScore 5 out of 5

258 reviews

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1-star

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5.0

All reviews

(258)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

First rate service

Deborah was excellent. She's so knowledgeable and helpful. We were struggling to find seats which were compatible with our van. Deborah came to our house and let us try a few seats in our van. We love the car seat she recommended (Axkid minikid 4). She also came back out to our house and installed the seat for us which really filled us with confidence that the seat is safely installed. Would definitely recommend her and wouldn't hesitate to use her services again.

December 26, 2024
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Reply from DMB Car Seats

Thanks so much Laura for your review. Glad you guys are happy with your new seat. Deborah

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Rated 5 out of 5 stars

Fantastic service

Deborah was super helpful in finding me a seat for my daughter, we needed to upgrade from her infant carrier. I had lots of questions which she was always happy to answer and gave me some great recommendations.
Delivery was super quick too, really happy and recommend DMB car seats!
Thank you

November 24, 2024
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Reply from DMB Car Seats

Thanks so much Katie for the lovely review. Deborah

Rated 5 out of 5 stars

A fantastic local business

A fantastic local business, you can’t beat this kind of personal one to one service! From our first enquiry right through to after delivery/fitting support Deborah was ever so helpful giving excellent advice on factors to consider when buying and then small tweaks to our install to make sure we had the best possible fit for our little girl. We are delighted and would certainly use DMB again in future and highly recommend to others.

November 10, 2024
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Reply from DMB Car Seats

Thank you so much Fiona. Glad you were able to feel confident with your purchase and enjoy your new car seat.
Deborah

Rated 5 out of 5 stars

Great service.

Great service as always. Very knowledgable and happy to help with any questions.

November 18, 2024
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Reply from DMB Car Seats

Thanks Cathy for the lovely review. Deborah

Rated 5 out of 5 stars

I got fantastic advice over the phone…

I got fantastic advice over the phone and felt very confident with my purchase. Fast delivery and great, competitive deal. Thank you!

November 7, 2024
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Reply from DMB Car Seats

Thank you so much for your lovely review. I'm so happy you are pleased with your new seat.Deborah

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Rated 5 out of 5 stars

Don’t look anywhere else for car seats

Unbelievably quick delivery and amazing customer service. I always message with any car seat queries and always get answers straight away!

November 13, 2024
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Reply from DMB Car Seats

Thank You Chelsea! I'm glad you have been impressed with our service and are happy with your new seat. Deborah

Rated 5 out of 5 stars

Peace of mind with car poncho, thanks DMB!

Having followed DMB for a while now I know they supply good quality products with safety as a focus. Now we’re approaching winter I was trying to find items that would be warm but remain safe in the car. I was thrilled to see DMB stocking a car poncho! Great customer service from start to finish including a text message to confirm the order and delivery details. Super happy with the item too, it’s absolutely perfect and it’s well designed and fabricated. My baby is safely harnessed and still snuggly warm in and out the car. Thank you so much! ☺️

November 6, 2024
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Reply from DMB Car Seats

Hi Louise. Thanks for the lovely review. I'm so happy you guys love the Poncho. They are just gorgeous and such a fab accessory all year round too.

Rated 5 out of 5 stars

2nd seat

Went to see Deborah today, this is the 2nd time she has fitted a car seat for us.
Everything was explained really well, demonstration of how to set up the seat and how it works.
Would highly recommend Deborah, very knowledgeable and great after sales service also.

October 31, 2024
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Reply from DMB Car Seats

Thanks so Much Tracey. I'm glad you are all loving your new seat!

Rated 5 out of 5 stars

Knowledgable & professional

I contacted Deborah looking for advice to ensure my baby was seated in his car seat correctly as well as info on upsizing. She messaged me back promptly & was more than happy to help. I was able to send her some photos & she explained on how he should be seated. I highly recommend DMB even if you’re just looking for any support as she is more than happy to help.

November 7, 2024
Unprompted review
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Reply from DMB Car Seats

Thank You So much Abbey I'm glad we were able to get you are your little one sorted and safe for future travels. Deborah

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Rated 5 out of 5 stars

wouldnt go anywhere else

Deborah has so much knowledge and advised so well for your specific budget / requirements. Super friendly and accommodating

November 3, 2024
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Reply from DMB Car Seats

Thank so much Melissa for your lovely review. I hope you are enjoying your new seat!

Rated 5 out of 5 stars

Exceptional advise and service

Exceptional advise and service. Lots of time taken to show as many car seats, that were appropriate to my child’s age and weight. Full explanation and installation shown for each individual one. Any questions I had, were all answered extremely well with informed and educated advise. I couldn’t have gone anywhere better. I will be coming here for any future car seats

October 12, 2024
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Reply from DMB Car Seats

Thank you so much! I hope you are all loving your new pink seat. Deborah

Rated 5 out of 5 stars

Excellent service

We weren't quite happy with how our car seat was installed before and how our baby was positioned.
Deborah has lots of experience and knows exactly what she is doing. She made adjustments, explained everything well and helped us so that seat and baby are in a better position now.
We feel very reassured now and will come back when we need the next car seat.
Thank you very much!

September 13, 2024
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Reply from DMB Car Seats

Thank you so much for your lovely review. I am glad you left feeling your little one as nice and safe. Deborah

Rated 5 out of 5 stars

Helpful as always

Quick response and advise as usual from DMB Car Seats. My go to for all my questions.

September 11, 2024
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Reply from DMB Car Seats

Thanks Laura :)

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Rated 5 out of 5 stars

Great Service

A great service provided by the owner of the company she has a fantastic knowledge of the car seats she offers. I would certainly recommend DMB Car seats

September 8, 2024
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Reply from DMB Car Seats

Thank you so much for your kind review. Deborah

Rated 5 out of 5 stars

Very happy with our car seat

Very happy with our car seat. Deborah was very helpful, especially fitting the seat and explaining all the safety features.

August 29, 2024
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Reply from DMB Car Seats

Thank you so much for your review Mandy, I'm glad you are happy with your new seat.

Rated 5 out of 5 stars

An excellent over and above service

Bought the Britax Romer Max-Safe Pro when it was on offer on DMB car seats. Deborah contacted me to arrange a time for delivery & fitting. This seat was for my grandson so I asked my daughter-in-law to bring him over to ensure a good fit. Deborah showed me how to fit the car seat and ensured my grandson was comfortable in the seat. Then she checked my other car seat which was now going to be used for my new grandson. Even though this seat was not bought from DMB Deborah fitted all the inserts and ensured the baby was snug in the car seat. My daughter-in-law asked Deborah a question about her car seat and Deborah checked both her seats and adjusted one of them as it hadn’t been fitted properly. Neither of these seats were bought from DMB but Deborah is so passionate about car seat safety she was happy to check them over and adjust as necessary. I have no hesitation in recommending DMB car seats.

September 3, 2024
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Reply from DMB Car Seats

Thanks so much for your lovely review Jackie. I hope your grandkids are happy in their new seats.Deborah

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Rated 5 out of 5 stars

Gave good advice and exceptional service

Always ready to give good advice. Even arranged postage late evening to make sure the seat arrived in time. I would definitely recommend to my family and friends.

August 26, 2024
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Reply from DMB Car Seats

Thanks you for the lovely review Emma. I hope you're happy with your new seat.

Rated 5 out of 5 stars

Expertise, kindness and a really smooth process

Couldn’t rate Deborah’s expertise and kindness any higher! I have recently purchased two car seats and had one of them fitted and the whole process from initial consultation to now fitting our new seat was seamless. I feel so much more confident knowing that my baby is as safe as possible and it’s great to know the car seat has a lot of longevity ahead for us too!

September 4, 2024
Unprompted review
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Reply from DMB Car Seats

Thanks for the lovely review Sophie. I hope you are enjoying the new seats. Deborah

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