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Rated 1 out of 5 stars

water cooling blocks didn't come with the fittings, you had to reship those so I ended up paying another fee for out of country shipment

Rated 5 out of 5 stars

I have settled on the Dyze Design Carbide nozzle as my standard nozzle. It performs so much better than other nozzles that I have it on 4 machines. The smooth interior geometry maximizes material flow... See more

Company replied

Rated 5 out of 5 stars

So while one can easily note that Dyze Design parts are not cheap. But in all honesty you absolutely do get what you pay for. The Sentinel comes in a pretty small box but the heft of the box is notabl... See more

Rated 3 out of 5 stars

Your website is extremely slow and difficult to navigate, and it seems well overdue for an update. I am also constantly frustrated by the lack of detail about your products and spare parts! I have bou... See more

Company details

  1. Electronic Spare Parts and Components Store

Information provided by various external sources

Dyze Design develops and manufactures high performance, reliable, and innovative extrusion systems and 3D printers components. Many 3D printer manufacturers have chosen our hotends, extruders, and nozzles as OEM parts for their industrial or high-end printers.


Contact info

3.4

Average

TrustScore 3.5 out of 5

121 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

3d printing extruder

Thank you so much for your help in delivering our products to Russia.The products you produce are of excellent quality and deserve the highest rating

February 10, 2021
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Rated 5 out of 5 stars

I ordered the wrong nozzle

I received the wrong nozzle. It is 0.6mm 1.75 but does not fit the dyzend pro hotend. I purchased in a link from the duzend pro extruder page on the dyze design website.

I went back and checked the site and this was my error. I am changing my review because the quality of packaging and the nozzle itself look excellent, I just selected the wrong size. I missed the visual chart at the bottom. I hope they can process my return in a timely manner. Sorry for any confusion I've caused.

January 22, 2021
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Reply from Dyze Design

Hello David,
No problem, we understand the situation, and thanks for changing your review. :)

Based on your experience and confusion, we will try to make it more clear to customers which nozzle they need. It's not the first time someone buy the wrong nozzle for their hotend. Thanks for your feedback, it's really appreciated.

Rated 3 out of 5 stars

I was super excited to receive my .04mm…

I was super excited to receive my .04mm CARBIDE nozzle from Dyze design, but when it arrived I appear to have ONLY received a hardened STEEL nozzle. (As a journeyman machinist I can quickly tell the difference in material). Hopefully they can correct this mistake considering the $73USD I paid for it.

December 21, 2020
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Reply from Dyze Design

Hello Daniel,

Our sales team are already in contact with you regarding this issue. You did receive our "tungsten carbide nozzle".

As stated on our website, our nozzle is what you could call an "insert-type" nozzle, meaning that only the tip is made of tungsten carbide. The body is made of high thermal conductivity steel. We are using a joining manufacturing process, and then, the whole nozzle is coated using electroless nickel.

I'm sorry about the confusion and if the information provided on our website wasn't clear enough.
Stay assure, however, that the nozzle will provide the advertised performance and wear resistance.

Rated 5 out of 5 stars

Amazing!

Amazing!! I would like to see more products, from this brand.

December 21, 2020
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Reply from Dyze Design

Hello Jakub,
Thanks for your feedback! :)
We are working on new products. We plan on releasing 3 to 5 more products and accessories this year. Stay tuned! :)

Rated 2 out of 5 stars

Good products but very bad delivery experience.

You guys and girls make great things but the experience we had during the order was quite not good. Long delays, total blackout during the order, info emails where coming too late, confirmation emails completely offset with the reality. Also, the delivery experience (and tracking) was very poor while using Poste Canada. We are on the other side of the Jacques-Cartier Bridge and it took soooo much time to receive! I strongly recommend that you switch to Purolator in the future and check out your internal order process. Keep going, building a strong and efficient company is not an easy task and growing too fast can lead to this kind of situation I guess.

December 18, 2020
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Reply from Dyze Design

Hi Thierry,
Thanks for taking the time to leave some feedback. It's really appreciated.

We're sorry the delivery experience didn't meet your expectations. We're aware of long internal delays in the last few weeks. We're working to rectify that situation.

Customer experience is really important to us, and we take each and every comment very seriously. We took a good note of your suggestions (using Purolator for instance) and we will try to keep improving the overall customer journey.

Best regards,
Simon

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Rated 4 out of 5 stars

The nozzles work very well, but

The nozzles work very well, especialli with highly metal filled filaments, but the threat is 0.5mm shorter than the original E3D nozzle. So you have to adjust the counterthread of the heatbreak in the heatblock to get a sealed connection

December 16, 2020
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Reply from Dyze Design

Hello Thomas,
Thanks for your nice feedback. We are aware of this little design "flaw". It was the only way to have one nozzle that can fit any M6 thread hotend blocks. (like makerbot or flashforge). Still, this design choice won't affect your performance and quality at all! :)

Happy printing!

Rated 5 out of 5 stars

Very fast service

Very fast service, and the nozzles I ordered are great.

December 16, 2020
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Reply from Dyze Design

Hello Weston,
Thanks for your feedback :)

Rated 5 out of 5 stars

Yet to install and test the equipment…

Yet to install and test the equipment but it looks good so far.
I like the engineering, as well as buying Canadian.
Hoping to establish a long term relationship with Dyze.

Would have been nice to have different lengths to choose from for the leads, and hose.
As well as the power supply for the cooler.

Regards, Joe.
TCGFILMinc.

December 9, 2020
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Rated 5 out of 5 stars

Excellent product

Excellent product, fast shipment, very good customer service.

I'm using the nozzle for 3 days now and it works like a charm. I'm going to play with faster printing maybe.

Shipment is rather expensive (Canada to Europe) but fast. And you receive frequent updates b

I made a mistake when ordering (wrong size) and customer service replied very fast and altered the order.

Nozzle was in a nice box. Unfortunately, this was damaged, probably during transport. Nozzle was still fine, due to good packaging

December 5, 2020
Rated 2 out of 5 stars

I haven't received my item

I haven't received my item, so it's kind of hard to review it. Regardless, unsolicited emails asking for reviews is very obnoxious and the reason for my low rating.

December 1, 2020
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Reply from Dyze Design

Hello,
We're sorry that you received that unsolicited email, and before receiving the order. We'll try to rectify that..
Best regards.

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Rated 5 out of 5 stars

Incredibly Helpful

I goofed and somehow paid twice between PayPal and the order page. A quick email and they took care of the problem on the next business day. My order shipped and arrived a few days later. The packaging was top notch and so is the product. Can't wait to install it and nerd out for a few hours when the kids are asleep.

November 30, 2020
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Reply from Dyze Design

Thanks David for the nice review. We're glad you are happy with our service and with the product as well.

Happy printing ! :)

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Rated 5 out of 5 stars

Great service

I had an issue with my PT-100 sensor and Dyze wasted no time in getting me a replacement. Everything was handled professionally and expeditiously.

November 10, 2020

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