Prices are best in class when I compared to other websites. But at payment page convenience fee was added approx 3k which is at higher side.
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EaseMyTrip is one of the leading online travel platforms. Founded in 2008, the company provides a wide range of travel services including flight bookings , hotel reservations, holiday packages, bus tickets, train tickets, and cab services. Known for its zero-convenience-fee model on flight bookings, EaseMyTrip focuses on offering cost-effective travel solutions backed by 24/7 customer support via multiple channels such as calls, emails and chats. The platform serves millions of travelers through its website and mobile app, emphasizing transparent pricing, secure payments, and a user-friendly booking experience. Our global footprints strengthens our sourcing for flights and hotels globally. EaseMyTrip aims to make travel planning simple, affordable, and accessible for everyone.
Contact info
110092, New Delhi, India
- easemytrip.com
3.8
Great
22K reviews
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Reply from EaseMyTrip
Thankyou for sharing your valuable feedback.
Buyer beware!
I bought a ticket on Etihad, they took my money, and sent me an e ticket and confirmation of booking.
A few days later I got an e mail saying the price had gone up by 285 pounds.
I refused to pay it and they cancelled my ticket.
How can a business take someone's money, confirm I have bought the product, then demand more money?
Disgusting business practice.
I have tried contacting them through a WhatsApp number provided on this site, but they have not responded.
April 26, 2026
Unprompted review
Reply from EaseMyTrip
Dear Fiona,
We would like to inform you that your recent booking attempt through our UK portal was unsuccessful due to unforeseen technical issues.
After a thorough review, we are pleased to confirm that a full refund has been initiated to your original mode of payment. Please note that, as per standard banking timelines, the refunded amount may take 5 to 7 working days to reflect in your account.
Should you require any further assistance, please do not hesitate to contact us. We remain at your service for any additional support.
Overall experience for booing.
May 10, 2026
Reply from EaseMyTrip
We appreciate your feedback on your overall booking experience. Thank you for taking the time to share.
Very satisfactory services provided
Very satisfactory services provided . I am fully satisfied.
May 11, 2026
Reply from EaseMyTrip
We're happy to learn that you're fully satisfied with the services we provided. We appreciate you taking the time to share your positive experience!
Reply from EaseMyTrip
We're happy to hear you had a good and the best experience while booking flight tickets. We appreciate you sharing your positive feedback with us!
awaiting refund for cancelled flight
all these years I have been using EMT for my flight bookings. but one issue happed and my flight got cancelled for 7 passengers. the booking was made through EMT and payment too was made to them, till today since 5 years I am awaiting my refund of the cancelled fights.
May 11, 2025
Unprompted review
Reply from EaseMyTrip
Dear Stanley,
We are eager to address your concern and kindly request that you share your contact number so we can assist you as soon as possible. Please DM us your booking ID and contact details at +91 97110 99197 so we can assist you in the best possible manner.
Reply from EaseMyTrip
We're happy to hear that you found our booking process easy, the rates good compared to the market, and the ticket delivery on time. We appreciate your feedback!
Price & booking process
Price (Net) is of utmost important.
Next comes the booking process…smoothly done.Other factors are more or less at par in all portals.
May 10, 2026
Reply from EaseMyTrip
We're happy to hear that you found our booking process smooth and that our net prices met your expectations. We appreciate you taking the time to share your feedback with us.
I am a first time flyer,and the booking…
I am a first time flyer,and the booking was very easy.hope to get such lovely experience in future.
Thanks
May 2, 2026
Reply from EaseMyTrip
We're happy to hear that your first time booking with us was easy! We appreciate your feedback and hope to provide you with more lovely experiences in the future. Thanks!
Reply from EaseMyTrip
We're happy that booking was easy, the screens were friendly, and you found great savings. We appreciate your positive feedback!
I booked a flight in Ease My Trip under…
I booked a flight in Ease My Trip under Singapore Airline. For some reasons the Singapore Airline cancelled my flight. As a customer you expect a seemless process of refund considering the inconvenience made by cancelling my trip. I tried to reached out the airline and they dont want to take responsibility because i purchase the ticket via agent which is Ease My Trip. I tried to reach out the agent vey bad experince cannot be reach out by call but only email. What is worst no prompt response and no idea if refund processed. They keep on saying pending from the ariline. And the airline says reach out the agent. It was a horrible experience. I encourage Ease My Trip to improve your management in terms of refund. People trust more when they see your paying attention on what they need. If i will not receive my refund, i consider you guys as scammer. You decieve people to buy plane ticket just to take money without realizing the hassle you cause. May God enligthen your mind.
March 9, 2026
Reply from EaseMyTrip
Dear Chona,
We understand the importance of the concern you raised through our AE portal and would like to assure you that our concerned team is actively working towards its resolution. Please be assured that your case is being handled on priority, and we are committed to resolving it as quickly as possible.
Reply from EaseMyTrip
We are so glad that your experience was quick and efficient! Thank you for your positive feedback; we appreciate it.
Reply from EaseMyTrip
We appreciate your kind words and are grateful for your positive feedback. We will continue to work hard to meet your expectations.
Ease of booking
Ease of booking. It was smooth. The indigo website is THIRD RATE and I spent 90 mins trying to book and pay directly at the airline web site but the 'senior citizen ' ID button lighted up after 50 tries. Even after entering senior citizen ID, the 'payment now' button wouldn't light up. So, the sordid airline website is your gain. Let the airline site go to dogs. Keep up your smooth functioning website.
May 11, 2026
Reply from EaseMyTrip
We appreciate you sharing your booking experience. We're glad our website was easy to use.
Reply from EaseMyTrip
Thankyou for sharing your positive feedback.
expensive but overall good experience
May 10, 2026
Reply from EaseMyTrip
Dear Miraj ,
Thank you for sharing your feedback with us. We are glad to know that you had an overall good experience with our services.
We understand your concern regarding the pricing. Please note that fares and charges are dynamic in nature and may vary depending on availability, demand, airline policies, and ongoing market conditions at the time of booking. We always strive to provide the best possible value along with a seamless booking experience and dedicated customer support.
Your feedback is valuable to us and will certainly help us improve our services further. We look forward to serving you again.
Great serive and truly bhartia company
May 10, 2026
Reply from EaseMyTrip
We're glad you enjoyed your experience with us and appreciate that we are a Bharatiya company. Thank you for your positive feedback!
Reply from EaseMyTrip
Thank you for your valuable feedback.
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