Prices are best in class when I compared to other websites. But at payment page convenience fee was added approx 3k which is at higher side.
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EaseMyTrip is one of the leading online travel platforms. Founded in 2008, the company provides a wide range of travel services including flight bookings , hotel reservations, holiday packages, bus tickets, train tickets, and cab services. Known for its zero-convenience-fee model on flight bookings, EaseMyTrip focuses on offering cost-effective travel solutions backed by 24/7 customer support via multiple channels such as calls, emails and chats. The platform serves millions of travelers through its website and mobile app, emphasizing transparent pricing, secure payments, and a user-friendly booking experience. Our global footprints strengthens our sourcing for flights and hotels globally. EaseMyTrip aims to make travel planning simple, affordable, and accessible for everyone.
Contact info
110092, New Delhi, India
- easemytrip.com
3.8
Great
22K reviews
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Called me next day after issuig the…
Called me next day after issuing the tickets asking to pay 150£ more per passenger. I don't really care what their excuse was. It was unaxeptable.
I've booked with multiple agecies though the years and never had such an experience. It felt like a scam, suppose it was a scam!
Do yourself a favour and don't even consider booking with them, They will keep doing that.
Waiting for my refund at the moment
May 11, 2026
Unprompted review
Reply from EaseMyTrip
Hi,
We are eager to address your concern and kindly request that you share your contact number so we can assist you as soon as possible. Please DM us your booking ID and contact details at +91 97110 99197 so we can assist you in the best possible manner.
Scam artist time wasters
Booked a flight, they promised to confirm it within 30 minutes. As it was urgent, after an hour I contacted them and aske about it, told to wait. After two hours I contacted again, was told the fare was unavailable, and I would have to pay extra. They wasted my time and potentially cost me getting the flight elsewhere at the original price
May 11, 2026
Unprompted review
Reply from EaseMyTrip
Dear Andre,
We are eager to address your concern and kindly request that you share your contact number so we can assist you as soon as possible. Please DM us your booking ID and contact details at +91 97110 99197 so we can assist you in the best possible manner.
Selling non existent tickets
They’ll sell you the tickets and then call you a few days later saying the tickets you’ve bought are no longer available and that you have to pay an extortionate amount to get new tickets. Avoid avoid avoid
May 9, 2026
Unprompted review
Reply from EaseMyTrip
Dear James,'
We would like to inform you that your recent booking attempt through our UK portal was unsuccessful due to unforeseen technical issues.
After a thorough review, we are pleased to confirm that a full refund has been initiated to your original mode of payment. Please note that, as per standard banking timelines, the refunded amount may take 5 to 7 working days to reflect in your account.
Should you require any further assistance, please do not hesitate to contact us. We remain at your service for any additional support.
Quick and user friendly.
May 11, 2026
Reply from EaseMyTrip
We're happy to hear that our platform is user-friendly for you. Thank you for your feedback.
Reply from EaseMyTrip
We're happy to hear that you received good service and excellent support. We appreciate you sharing your positive experience with us!
Reply from EaseMyTrip
We appreciate your feedback and are glad our price met your needs; we always aim to provide good value for everyone.
Reply from EaseMyTrip
We're happy to hear that you experienced a seamless transaction and found our prices better than other platforms. We appreciate the positive feedback!
Hrithik was the person who guided us…
Hrithik was the person who guided us for the booking process and to enroll for the wheel chair .
he was calm,attentive and very patient at attending our queries.
kudos
May 11, 2026
Reply from EaseMyTrip
We're happy to hear that the booking process and wheelchair arrangements went smoothly. We appreciate your kind words regarding the assistance you received. Thank you for your feedback!
Reply from EaseMyTrip
We're glad you feel that we provide great value! Thank you for taking the time to share your positive experience with our pricing.
It was smooth and easy process and the…
It was smooth and easy process and the price was fair
May 9, 2026
Reply from EaseMyTrip
We're so happy the process was smooth and easy, and that you found our price fair. We appreciate your positive feedback!
Reply from EaseMyTrip
We're glad the issue is resolved. We appreciate you bringing this to our attention, and we thank you for your patience!
Tried to force us to pay an additional £400 after booking
Tried to force us to pay an additional £400 after booking to secure our flights - definitely avoid if you can
My GF and I originally booked some flights with EaseMyTrip at the listed price they stated on Google Flights and on their website. We got a confirmation email but then were called c.30m later to say that actually the price was £400 higher and we needed to pay the difference now to secure our flights. They tried quite hard to pressure us into doing this, including saying our flights were non-cancellable (despite being <24hrs after we booked them) and implying we wouldn't be able to get our original money back. After we kicked off and threatened to report them they relented but even still pressured us to book with them saying there wasn't a better price elsewhere (there was) and not confirming they had definitely cancelled the booking and we wouldn't be charged until we'd specifically requested them this 5-6 times. Would really avoid if you can - not worth the hassle and I'm sure you'll end up paying more than they originally price one way or another
May 10, 2026
Unprompted review
Reply from EaseMyTrip
Hi,
We are eager to address your concern and kindly request that you share your contact number so we can assist you as soon as possible. Please DM us your booking ID and contact details at +91 97110 99197 so we can assist you in the best possible manner.
Reply from EaseMyTrip
Dear Rahul,
As per our telephonic conversation, we would like to inform you that our refund process is strictly governed by the airline’s fare rules. Any schedule changes, delays, or cancellations are managed by the airline and are beyond our control.
Additionally, please note that the processing of a full refund is subject to approval from the airline. The applicable refund has already been initiated to your original mode of payment and is expected to reflect within 5–7 working days, depending on your bank’s processing timeline.
Please note that the cancellation service fee is non-refundable in case of ticket cancellation by the user or the flight cancellation has been made by the airline.
Should you require any further assistance, please feel free to reach out to us.
Reply from EaseMyTrip
Thankyou for sharing your valuable feedback.
Buyer beware!
I bought a ticket on Etihad, they took my money, and sent me an e ticket and confirmation of booking.
A few days later I got an e mail saying the price had gone up by 285 pounds.
I refused to pay it and they cancelled my ticket.
How can a business take someone's money, confirm I have bought the product, then demand more money?
Disgusting business practice.
I have tried contacting them through a WhatsApp number provided on this site, but they have not responded.
April 26, 2026
Unprompted review
Reply from EaseMyTrip
Dear Fiona,
We would like to inform you that your recent booking attempt through our UK portal was unsuccessful due to unforeseen technical issues.
After a thorough review, we are pleased to confirm that a full refund has been initiated to your original mode of payment. Please note that, as per standard banking timelines, the refunded amount may take 5 to 7 working days to reflect in your account.
Should you require any further assistance, please do not hesitate to contact us. We remain at your service for any additional support.
Overall experience for booing.
May 10, 2026
Reply from EaseMyTrip
We appreciate your feedback on your overall booking experience. Thank you for taking the time to share.
Very satisfactory services provided
Very satisfactory services provided . I am fully satisfied.
May 11, 2026
Reply from EaseMyTrip
We're happy to learn that you're fully satisfied with the services we provided. We appreciate you taking the time to share your positive experience!
Reply from EaseMyTrip
We're happy to hear you had a good and the best experience while booking flight tickets. We appreciate you sharing your positive feedback with us!
awaiting refund for cancelled flight
all these years I have been using EMT for my flight bookings. but one issue happed and my flight got cancelled for 7 passengers. the booking was made through EMT and payment too was made to them, till today since 5 years I am awaiting my refund of the cancelled fights.
May 11, 2025
Unprompted review
Reply from EaseMyTrip
Dear Stanley,
We are eager to address your concern and kindly request that you share your contact number so we can assist you as soon as possible. Please DM us your booking ID and contact details at +91 97110 99197 so we can assist you in the best possible manner.
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