Easy IT Store  Reviews 34

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Update to my previous revue. I had an issue with a laptop after I posted a positive revue, but Easyit lived up to their name and sorted it out for me with no fuss. I would recommend this company. Davi... See more

Rated 4 out of 5 stars

The laptops themselves are like new However, the order was delayed by over 2 weeks. I had to email them to ask what was going on and nearly cancelled the order due to lack of communication - I... See more

Rated 5 out of 5 stars

I recently bought a refurbed Dell i6430 laptop from these guys and it's superb. With 8GB ram and an i5 processor it performs effortlessly to deliver faultless live streaming and everything else I've a... See more

Company replied

Rated 1 out of 5 stars

I ordered a laptop almost 2 weeks ago and it’s still not here. I’ve been given two approximate delivery times that have come and gone. Still no sign whatsoever Very poor service indeed

Company replied

Company details

  1. Computer Service
  2. Computer Store

Written by the company

We are EasyIT Store – your new go-to for purchasing a wide range of high spec refurbished laptops


Contact info

4.2

Great

TrustScore 4 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Laptop problem.

Update to my previous revue. I had an issue with a laptop after I posted a positive revue, but Easyit lived up to their name and sorted it out for me with no fuss. I would recommend this company. David Herron.

August 3, 2021
Unprompted review
Rated 4 out of 5 stars

The laptops themselves are like new

The laptops themselves are like new

However, the order was delayed by over 2 weeks. I had to email them to ask what was going on and nearly cancelled the order due to lack of communication - I thought it was a scam.

However the laptops arrived yesterday and are fine.

They DESPERATELY need better communication with their customers for what is happening if orders are delayed.

July 30, 2021
Rated 4 out of 5 stars

As the item I had ordered had not…

As the item I had ordered had not arrived within the 5 to 7 days as specified and not receiving any information for the delay I contacted their customer service by email and received a prompt reply with apologies that due to demand and covid they trying to catch up and my item would be with me by the end of the week which it was.
It arrived in excellent condition with attached paperwork showing all relevant information to enable me to load my programmes and it continues to provide me with a quality product at a very good price.

July 27, 2021
Easy IT Store  logo

Reply from Easy IT Store

Hi M B, Thank you for choosing Easy IT!

Our apoplexies for the delay in your unit.

Hope you will enjoy the laptop for many years!

The Easy IT Team

Advertisement
Rated 1 out of 5 stars

I ordered a laptop almost 2 weeks ago

I ordered a laptop almost 2 weeks ago and it’s still not here. I’ve been given two approximate delivery times that have come and gone. Still no sign whatsoever
Very poor service indeed

July 17, 2021
Easy IT Store  logo

Reply from Easy IT Store

Stephen, so sorry to hear your bad experience with our services. According to our previous email conversations, we did get in touch with you. Yes, our delivery, shipping is a bit later as expected due to the high number of sales we experienced on the unit that you ordered. Please get in touch with us via enquiries@easyit.co.uk so that we can come to a solution for this delay.
Thank you for shopping with Easy IT.
The Easy IT Team

Rated 5 out of 5 stars

Great company.

Item arrived early, was exactly as described .perfect for my needs. A great service, will most likely use again, and recommend to friends and family.

July 9, 2021
Easy IT Store  logo

Reply from Easy IT Store

Thank you, and thank you for choosing Easy IT!

Rated 5 out of 5 stars

These guys are brilliant.

These guys are brilliant. The laptop is superb looks and works like its brand new. It arrived very quickly. I would definitely recomend them to friends and family.

July 5, 2021
Easy IT Store  logo

Reply from Easy IT Store

Thank you, and thank you for choosing Easy IT!

Advertisement
Rated 5 out of 5 stars

So far..so good

So far, everything has been trouble-free with helpful advice. Am looking forward to receiving the computer.

June 28, 2021
Easy IT Store  logo

Reply from Easy IT Store

Thank you, and thank you for choosing Easy IT!

Advertisement
Rated 4 out of 5 stars

Arrived quickly and efficiently

Arrived quickly and efficiently, also well packaged.

June 18, 2021
Easy IT Store  logo

Reply from Easy IT Store

Thank you for this positive review J!

Thank you for shopping with Easy IT!

Rated 5 out of 5 stars

Very easy to purchase

Very easy to purchase.
Just waiting for delivery.

June 18, 2021
Easy IT Store  logo

Reply from Easy IT Store

Thank you for this positive review A!
Your order will leave our warehouse early this week.

Please let us know if you have any further questions. We are happy yo help you at: enquiries@easyit.co.uk Have a nice day! Thank you for Shopping with Easy IT!

Rated 1 out of 5 stars

Please arrange to deliver the item…

Please arrange to deliver the item bought from you. And I should be notified before delivery date.
Thanks in anticipation.
A. A. Odeniyi.

June 17, 2021
Easy IT Store  logo

Reply from Easy IT Store

Dear A, sorry for any inconvenience. You have placed your order on 16/06 and you have written this review on 18/06... This is still within our 5-7 working day shipping policy. Your order is planned to leave our warehouse the latest on Tuesday 22/06. Please let us know if you have any further questions. We are happy to help you at: enquiries@easyit.co.uk Have a nice day! Thank you for Shopping with Easy IT!

Rated 4 out of 5 stars

Excellent value laptop

Excellent value laptop that has allowed me to access Windows 10, works straight out of the box. Well specced and presented. Did take a few days longer to deliver than expected, but I’m impressed with value represented. So good, my wife has ordered one as well.

June 17, 2021
Easy IT Store  logo

Reply from Easy IT Store

Thank you A, for this positive review.
Glad to hear that you are happy with our product.
+ That you have recommended our services to your wife as well.
Our apologies for any delays during your order!

Thank you for shopping with Easy IT, twice!

Advertisement
Rated 5 out of 5 stars

Great machine spec for the money.

I recently bought a refurbed Dell i6430 laptop from these guys and it's superb. With 8GB ram and an i5 processor it performs effortlessly to deliver faultless live streaming and everything else I've asked of it. Ordered on Friday, delivered on the following Monday in excellent condition. Less than £200 for a machine of this spec? You'll spend a long time searching.

June 15, 2021
Unprompted review
Easy IT Store  logo

Reply from Easy IT Store

Thank you A, for this wonderful review.
We only aim for the best, both in price and product.

Thank you for shopping with Easy IT!

Rated 5 out of 5 stars

Great service

The order was processed and dispatched within 4 working days, the equipment was received in excellent condition and works fine.

June 14, 2021
Easy IT Store  logo

Reply from Easy IT Store

Thank you R for this positive review and for shopping with Easy IT!

Rated 5 out of 5 stars

A BIG 5***** from me

A BIG 5***** from me! I was super lucky to win a DELL E6430 laptop from these guys on FB (so go and follow them they do comps each month) they kept me informed on shipping, sent me details on tracking, Packaged perfectly and the laptop is amazing! Perfect for family use! Spotless condition. I could not be happier. Along with a 180 day guarantee you really can’t go wrong! So chuffed! Thanks again guys! You’ll definitely be my first stop when we are looking for a replacement or other tech in the future!

June 12, 2021
Unprompted review
Easy IT Store  logo

Reply from Easy IT Store

Thank you for this positive review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look