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EconomyBookings Reviews 

154,699
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 23,181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the online booking process quick and remarkably easy to follow without any issues. Consumers deeply appreciate the great prices and good deals available compared to other traditional rental agencies. Reviewers frequently praise the exceptionally helpful customer support and the clear website navigation that makes planning smooth. However, some people mentioned that the purchased insurance coverage was sometimes not fully recognized by the rental company staff. Other reviewers also noted occasional difficulties with website navigation features and encountered unexpected extra costs during the final vehicle pickup process.

What people talk about most

Booking process

People report positive experiences with booking process, frequently mentioning that the website is very easy... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the site was easy to... See more

Price

Consumers find price to be ambiguous, with many reviewers praising affordable rates, significant savings, and... See more

Service

Users describe ambiguous interactions with service, highlighting a wide split in customer experiences. While... See more

Website

Customers had ambiguous experiences with website, with many reviewers praising the platform as easy to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Spoke to the lady on the phone and we made the booking, really helpful and friendly. Only problem was that she said the additional driver could be 85 so we booked, but when I spoke to the car rental,... See more

Company replied

Rated 4 out of 5 stars

Easy booking and instructions i just didn't like an extra half hour cost a full day rental

Company replied

Rated 4 out of 5 stars

Service was good but it wasn’t explained fully that secondary insurance was not recognised by rental company. As a result rental company tried to sell me additional cover.

Company replied

Rated 4 out of 5 stars

booking was good but it would have been nice to get confirmation straight after booking and not just by email

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Car Leasing Service

About EconomyBookings

Written by the company

Book Your Next Car Rental
with EconomyBookings

EconomyBookings.com EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries. As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip. EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return. The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction. EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.

We Make Car Rentals Easy and Cheap for You

Written by the company

Your Opportunity to Save
Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
Where Booking Meets Simplicity
Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
Experience You Can Rely On
Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

155K reviews

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4.4

All reviews

(154,699)

29,294 reviews in the last 12 months

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Rated 5 out of 5 stars

Good explanation and easy to book

Good explanation and easy to book

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Nina,

Glad the explanation came through clearly, and that booking it was easy. Thanks for taking the time to share that — clear guidance and a straightforward process are a nice combination to hear about. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hello, Jane,

A successful transaction is a nice bit of news to read — thanks for letting us know. Glad it all came through cleanly, and we appreciate you sharing the note. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 3 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Michael,

Not seeing an option to pay in full is a fair thing to flag — if that’s the way you prefer to sort a booking, it’s a useful detail. On some rates, the supplier only offers payment on arrival or a partial upfront payment, so full prepayment isn’t available on every option. If a fully prepaid rate is offered, it should show before you confirm.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Good lets go

Good lets go

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Victor,

Glad to hear it was a clear yes from you — “let’s go” is a nice way to set the tone. Thanks for coming back to share it. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

easy directions to follow

easy to follow directions given

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Keoni,

Thanks for sharing this — easy-to-follow directions can make the whole trip feel a lot simpler from the start. Glad that came through for you, and hope the next one is just as easy.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Manfred,

A good experience once you were behind the wheel is lovely to hear — thanks for passing it on. That bit about waiting until driving the car stood out, and it’s good to know it all came together well for you. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

went through in US dollars now i have…

went through in US dollars now i have to pay the currnecy exchange.

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Jennifer,

A US-dollar charge followed by a separate currency exchange fee is an annoying surprise. If the booking went through in USD, that’s the billing currency shown before payment; any exchange rate difference or foreign transaction fee is usually set by your bank or card issuer, not by us. If the amount on your statement doesn’t match what you saw at checkout, it’s worth checking the card’s settlement currency and your bank’s fee details. That extra layer is never great to discover afterwards.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

The ease of booking

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Andrew,

A smooth booking is a nice thing to hear about. Thanks for letting us know yours was easy — that’s the bit that can make the rest of the trip start well. Hope the next one is just as straightforward.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

The worst company ever

The worst company ever. I arrived to the airport of Cagliari and found out that by their mistake i dont have a car. They forgot to confirm it to the rental agency. They didnt even suggest a solution to this problem. I had to pay additional money to the transfers. And after service is even worse. I placed a complaint and got a completely ridiculous answer, nothing to do with what i complained about.

To avoid this company at all cost! The worst experience ever!

September 5, 2026
Unprompted review
EconomyBookings logo

Reply from EconomyBookings

Hello, Anastasiia,

Arriving at Cagliari and finding there was no car because the booking never reached the rental agency is a brutal start to a trip. Having to pay extra for transfers on top of that makes it even worse, and a complaint reply that didn’t address what you actually raised is understandably frustrating. If the supplier never received the confirmation, they won’t have a live reservation to release at the desk, which is why this kind of mistake can turn into a no-car pickup.

If this still needs sorting, reach out to community@bookinggroup.com with your booking number, the complaint reply you received, and any transfer receipts or messages about the missing confirmation. We can look at the specifics properly.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

I think the "hidden" deposit is quite…

I think the "hidden" deposit is quite misleading.

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Abarry,

A deposit that only becomes clear at pickup is the kind of surprise that can make the whole booking feel misleading. Deposits are usually a temporary hold set by the rental supplier, separate from the booking price itself, and the amount can vary by car, location, and local rules. If it wasn’t shown clearly before you confirmed, that’s a fair thing to question. If you want this looked into further, our support team via the Help Center on the website can review the case against the booking terms.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

The price was shown in swiss franc in…

The price was shown in swiss franc in the offer, but I was debited in Euro!!!!!!

My creditcard is in swiss franc and my issuer is a swiss company.

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Luca,

A CHF offer turning into a EUR debit is the kind of mismatch that jumps out straight away. If the booking was shown in Swiss francs but your card statement posted in euros, that’s usually down to the card issuer’s settlement currency or conversion rate — and any exchange-rate difference or foreign transaction fee is handled by the bank, not the booking platform. It can still look messy on the statement, though. If you want the payment record checked against the booking, our support team via the Help Center can take a closer look.

Ethan Carter
Feedback Manager

Rated 1 out of 5 stars

Trying to scam me into paying your…

Trying to scam me into paying your subscription, not cool

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hello, Gary,

A subscription charge you didn’t expect is exactly the kind of thing that feels off. According to the information available, any optional paid product should be shown before you confirm it, and it shouldn’t land as a surprise after the booking. EconomyBookings is a legitimate booking platform, so if something looked like a hidden sign-up, it can be checked against the booking flow.

If this is still unresolved, do drop a line to community@bookinggroup.com with your booking number, a screenshot of the page or charge, and a short note on what happened. The team can look at the details properly.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

A personal phone call to check on my…

A personal phone call to check on my booking

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Dean,

Thanks for mentioning the personal phone call — that extra check-in on your booking is a thoughtful touch. Glad it felt personal rather than automated, because that kind of follow-up can make the whole process feel a lot steadier. Whenever the next trip comes around, we'd be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

price and service

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Rakesh,

Grateful you took the time to mention both price and service — that’s a neat combination to hear, and it’s good to know both landed well for you. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Excellent

Very easy and affordable

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Kristy,

Thanks for leaving a note, Kristy — easy and affordable is a lovely combination to hear. Glad it came together that way for you, and whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

easy and clear

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi there,

A booking that feels easy and clear is a genuinely good sign. Glad that came through in your review — thanks for taking the time to share it. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Everything went very well

Easy and quick booking online with great prices

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Jan,

Easy online booking and great prices — that’s a nice combination to hear about. Thanks for sharing it, and glad the process felt quick and straightforward. Whenever the next trip comes around, we’d be glad to have you back.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

goog thanks forr this help us

goog thanks forr this help us

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Noah,

Helpful to hear it made a difference — thanks for the note, and glad it was useful for you. We appreciate you taking the time to share it.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars

Easy

Easy! Thank you.

October 1, 2026
EconomyBookings logo

Reply from EconomyBookings

Hi Stephanie,

Glad it was easy — thanks for coming back to say so. That little “easy” says a lot, and it’s good to hear the booking felt straightforward from your side. Whenever the next trip comes around, we’d be glad to help again.

Ethan Carter
Feedback Manager

Rated 5 out of 5 stars
EconomyBookings logo

Reply from EconomyBookings

Hi Juho,

Nice of you to leave a note — glad it was easy and effective on your side. Those are two words that sit well together when a booking’s done its job. Wherever the next trip takes you, hope it’s just as smooth.

Lisa Whitmore
Community Relations

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