This company was recommended to me by a family member. The website appeared user friendly. Unable to comment further until l have completed my first transaction in full.
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Worked well except when I filed in everything and in the end chooses country of origin I have to start all over again
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Quick process not many gotchas. Price was good but the refundable $500 deposit is a pain.
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Got a car I needed at a great price with comprehensive insurance.
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Company details
About EconomyBookings
Written by the company
Book Your Next Car Rental
with EconomyBookings
EconomyBookings is a global online car rental comparison platform, founded in 2008 and trusted by over 4 million customers worldwide. The platform helps travelers find and book affordable rental deals from over 800 car rental suppliers, including major brands like Sixt, Hertz, Avis, Dollar, Budget, and Enterprise, as well as trusted mid-range and local providers across more than 20,000 locations in 150 countries.
As a car rental broker, EconomyBookings lets customers search, compare, and book vehicles directly through the platform, with reservations fulfilled by the rental companies themselves. This model allows travelers to access a wide range of options, from compact city cars to spacious SUVs and minivans, review transparent pricing with a full cost breakdown before booking, making it easy to find the best value for any trip.
EconomyBookings offers free cancellation up to 48 hours before pickup on eligible bookings, giving travelers flexibility to adjust their plans without penalty. The platform also provides 24/7 multilingual customer support to assist at every stage of the rental process, from booking through vehicle return.
The platform's commitment to service quality has been recognized with multiple industry awards. EconomyBookings earned the prestigious Magellan Awards Gold Winner distinction in both 2023 and 2024. The company has also consistently achieved the Feefo Platinum Trusted Service Award from 2022 through 2026, a recognition reserved for businesses that maintain three consecutive years of Gold Trusted Service status based on verified customer feedback - reflecting sustained excellence in customer satisfaction.
EconomyBookings is available in multiple languages and partners with leading travel metasearch engines such as Skyscanner, Kayak, and Autorentals, making its inventory accessible to millions of travelers worldwide. Whether booking for business, family holidays, or one-way trips, EconomyBookings is committed to making car rental straightforward, transparent, and stress-free.
We Make Car Rentals Easy and Cheap for You
Written by the company
- Your Opportunity to Save
- Thanks to established relationships with a wide range of rental companies, we provide access to competitive rates, allowing you to make cost-effective rentals. Explore the road with confidence knowing you've secured a great deal.
- Where Booking Meets Simplicity
- Our website is designed for easy navigation, enabling you to effortlessly choose, compare, and book a car anywhere in the world. Efficient search tools and an intuitive interface make the rental process straightforward and enjoyable. Enjoy the journey from the very beginning.
- Experience You Can Rely On
- Our long-standing presence in the car rental industry signifies not just reliability but a commitment to delivering exceptional service. By choosing us, you ensure not only a car but also an experience you can rely on.
Contact info
1 Meistaru Street, Valdlauči, LV-1076, Rīga, Latvia
- 66 776 777
- economybookings.com
4.4
Excellent
153K reviews
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EconomyBookings deliberately being fraudulent
On August 16, 2025, while in Virginia USA, I made an online booking and paid for a car rental in Toronto, Canada through Economybookings.com using my Mastercard debit card. Payment was successfully taken on August 16, 2025, 2 days before my trip. On August 18, 2025 at 3:30pm, I arrived at City Car & Truck Rentals at Toronto Pearson Airport with my family. I presented all required documents:
1. Valid Mastercard in the main driver’s name with >$1,500 available
2. International Passport
3. Printed booking voucher
Despite meeting all requirements, City Car & Truck Rentals refused to release the vehicle because my card was set to expire in September 2025, even though the rental return date was August 25, 2025. I was not a "no-show". I was present, and the supplier picked me up from the airport. I immediately called Economybookings.com Customer Support on August 18 and completed the online form as instructed. Call records should confirm this.
EconomyBookings.com accepted payment on Aug 16 with no issue regarding the card expiry. I used the same card successfully with Enterprise Rent-A-Car on Aug 20-22 and for an airline fee on Sept 2, 2025, proving it was valid. The rental was not provided due to the supplier’s decision, not my failure to appear or provide documentation. The "No-show" policy under Section 4.6 does not apply. This was a failure of service delivery by their supplier after payment was taken.
August 23, 2025
Unprompted review
Reply from EconomyBookings
Hello, Ayo,
Being turned away at Toronto Pearson after paying on August 16, with the return due on August 25, is a rough outcome. The payment going through online doesn’t override the supplier’s pickup rules, and some desks will still refuse a card if their policy needs it valid beyond the rental period. From what you described, this sounds more like a counter refusal than a no-show, since you were there with the passport, voucher, and Mastercard debit card in the main driver’s name. If you’d like it checked against the booking terms, do reach out through the Help Center on the website with your booking number, the August 18 call reference, and any written refusal from City Car & Truck Rentals.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hello, Rose,
An easy, fast, convenient booking is a pleasingly tidy result, Rose — grateful you took the time to say so. Glad it all felt straightforward from your side. Wherever the next trip takes you, hope it’s just as smooth.
Lisa Whitmore
Community Relations
Cheap and easy
August 23, 2026
Reply from EconomyBookings
Hi Benjamin,
Cheap and easy is a very good note to leave — grateful you took the time to share it. Glad the booking stayed straightforward and the price felt right, as that can make all the difference. Wherever the next trip takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
The price was displayed in AUD but I…
The price was displayed in AUD but I was charged in USD
August 23, 2026
Reply from EconomyBookings
Hello, Renato Andrade,
AUD on the screen and USD on the charge is a frustrating mismatch, especially when the currency is part of what you were checking. According to the booking terms, the billing currency is shown before payment; if your card was settled in USD, any exchange-rate difference or foreign transaction fee would normally come from your bank or card issuer rather than the booking platform. If you’d like the payment checked, do get in touch through the Help Center on the website with your booking number and a screenshot of the AUD price plus the USD charge.
Lisa Whitmore
Community Relations
Great and easy process.
August 23, 2026
Reply from EconomyBookings
Hi Mohamad,
Thanks for leaving this — a great, easy process is lovely to hear about. Glad it all felt straightforward from start to finish, and that’s exactly the kind of note we’re happy to see. Hope the next booking is just as smooth.
Lisa Whitmore
Community Relations
Je déconseille fortement…
Je déconseille fortement EconomyBookings.
J’avais réservé et payé une location de voiture au Maroc. Je me suis bien présenté à l’heure au comptoir avec ma carte bancaire, à mon nom et avec laquelle la réservation avait été effectuée.
Le problème venait uniquement du fait que le loueur exigeait une carte de crédit, alors que ma carte était une carte de débit. Le véhicule était bien présent et j’étais bien sur place : il ne s’agissait absolument pas d’un « no-show ».
Malgré cela, EconomyBookings refuse de me rembourser en s’appuyant sur cette qualification de « no-show », ce que je trouve particulièrement injustifié et trompeur au regard de la situation réelle.
J’ai fourni les explications et les justificatifs nécessaires, mais aucune solution satisfaisante ne m’a été proposée.
Une expérience très décevante et un service client qui, selon moi, ne prend pas réellement en compte la situation du client.
Je recommande de bien vérifier les conditions liées au type de carte bancaire avant de réserver, car en cas de problème avec le loueur, vous risquez de vous retrouver sans véhicule et sans remboursement.
Je vous réponds dans mon avis
However, I strongly disagree with the way my case is being presented.
I was physically present at the airport at the scheduled time, with my Visa Premier card in my name, which is fully functional internationally. The vehicle was available and I was ready to collect it.
The rental was not cancelled because of my absence. The supplier refused my debit card, insisting that I provide a credit card. I also have written proof of this: the supplier made me sign a document confirming that the rental was refused because of the type of card presented. This document does not mention a “no-show” or any failure on my part to appear.
Furthermore, after refusing my card, the supplier offered to provide the vehicle if I paid an additional €30 per day, despite the rental already having been paid.
Therefore, classifying this situation as a “no-show” is simply not an accurate representation of what happened.
I am asking you to review my case based on the actual evidence, particularly the signed document from the supplier, and to process my full refund.
If my legitimate complaint is not properly addressed, I will have no choice but to share my experience, together with the supporting documentation, on the relevant review platforms and consumer websites, so that other customers can make an informed decision when booking through your service.
I would much rather resolve this matter directly and amicably. However, I will not accept being incorrectly classified as a “no-show” when I have documentary evidence proving that I was present and that the rental was refused for another reason.
I look forward to your reconsideration and to a fair resolution of this matter.
August 3, 2026
Unprompted review
Reply from EconomyBookings
Hello, Adil El Himdi,
A debit card at the Morocco counter, with the car there and you on time, is exactly the detail that changes how this feels. If the supplier’s terms required a physical credit card in the main driver’s name, they can still refuse the handover even when you’re present; in supplier terms, that can be recorded as a no-show because the rental never started. If you’d like the case looked at against the booking terms, do reach out to our support team through the Help Center on the website — they can review the counter details properly.
Lisa Whitmore
Community Relations
Excellent rates, excellent customer service, excellent options, easy to cancel & rebook as rates fall!
Excellent rates, easy to cancel & rebook as rates fall, excellent customer service
August 23, 2026
Reply from EconomyBookings
Hello, Diane,
The ability to cancel and rebook as rates fall is exactly the sort of detail that makes a difference — thanks for mentioning it. Glad the rates felt excellent and that the customer service stood out too. Wherever the next trip takes you, hope it goes just as smoothly.
Lisa Whitmore
Community Relations
Reply from EconomyBookings
Hi Zoran,
Booking process and price are two things that can make or break the whole thing, so it’s good to hear both landed well. Thanks for coming back to share it, Zoran — glad the booking felt straightforward and the price felt right. Wherever the next trip takes you, hope it’s just as easy.
Lisa Whitmore
Community Relations
The booking is easy to navigate n more…
The booking is easy to navigate n more cheaper than other company
August 18, 2026
Reply from EconomyBookings
Hi there,
Easy to navigate and cheaper than the other company — that’s a solid combination. Thanks for coming back to share it; it’s good to hear the booking felt straightforward and the price came in better than what you found elsewhere. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hi Tamara,
A quick, easy process is good news indeed — thanks for taking the time to let us know. It’s nice to hear the booking moved along with the swiftness you wanted. Whenever the next trip comes around, we’d be glad to help keep it that way.
Ethan Carter
Feedback Manager
EASY AND FAST
August 23, 2026
Reply from EconomyBookings
Hi there,
Glad the booking stayed easy and fast. Thanks for letting us know — those are exactly the two words people hope for on a travel day. Whenever the next trip comes around, we'd be glad to have you back.
Ethan Carter
Feedback Manager
Booking process was easy and smooth
August 23, 2026
Reply from EconomyBookings
Hi Eric,
Thanks for coming back to share this — an easy, smooth booking is a lovely thing to hear about. Glad the process itself stayed simple for you. Whenever the next trip comes around, we'd be glad to have you back.
Ethan Carter
Feedback Manager
Execellent Customer Service
August 22, 2026
Reply from EconomyBookings
Hi Loren,
Excellent customer service is a lovely thing to read — glad that was the part that stood out. Thanks for taking the time to leave a note. Whenever the next trip comes around, we'd be glad to have you back.
Ethan Carter
Feedback Manager
Reply from EconomyBookings
Hi Anton,
A good deal is always worth calling out — glad that was the bit that stood out for you. Thanks for leaving a note; it means a lot when someone flags the price as the win. Whenever the next trip comes around, we'd be glad to have you back.
Ethan Carter
Feedback Manager
Good clear website
August 23, 2026
Reply from EconomyBookings
Hi there,
A clear website is a nice thing to come across — thanks for letting us know that was the bit that worked for you. Simple, easy-to-follow booking pages can make all the difference. Whenever the next trip comes around, we'd be glad to have you back.
Ethan Carter
Feedback Manager
RIDICULOUS!!!
How moronic is it that this company doesn’t accept the new type of credit cards?? They only accept credit cards that have embossed raised numbers on them. I do not have any cards or debit cards like that BECAUSE THEY ARE PHASING THEM OUT. WELCOME TO 2026. I arrived at the car rental place and they were unable to rent me a car for that reason. MORONIC!!! I had to use the other company that was there and pay almost DOUBLE. I feel like I was ripped off.
June 4, 2026
Reply from EconomyBookings
Hello,
Having the desk turn you away because the card didn’t have embossed numbers, then seeing the other company charge almost double, is a rough way to lose a booking. Some suppliers still require a physical credit card in the main driver’s name, and a few still treat embossed numbers as part of their pickup checks. If the card presented doesn’t meet those conditions, they can refuse the handover at the counter. If you want this looked into further, our support team via the Help Center on the website can review the case against the booking terms.
Ethan Carter
Feedback Manager
It was very easy
It was very easy; it took me less than 10 minutes to make the reservation.
August 23, 2026
Reply from EconomyBookings
Hi Alfred,
Nice of you to leave this — getting the reservation done in under 10 minutes is a tidy result, and it’s good to hear the process stayed that quick. Thanks for taking the time to share it. Whenever the next trip comes around, we’d be glad to help again.
Ethan Carter
Feedback Manager
Great price and ease of booking
August 23, 2026
Reply from EconomyBookings
Hi Kim,
A fair price and an easy booking — that’s a nice combination to hear about. Thanks for sharing it and for calling out the two parts that mattered most. Whenever the next trip comes around, we’d be glad to help again.
Ethan Carter
Feedback Manager
Great Service and Pricing
Easy simple and have used Economy before great experience through the whole process with great pricing
May 31, 2026
Reply from EconomyBookings
Hi Phil,
Good to hear the whole process stayed easy, Phil — and that the pricing came through as a real plus. Nice of you to leave a note after using Economy before; repeat feedback like that says a lot. Whenever the next trip comes around, we’d be glad to have you back.
Ethan Carter
Feedback Manager
Do not book with them!
DO NOT BOOK WITH THIS COMPANY — TERRIBLE CUSTOMER SERVICE
DO NOT BOOK WITH THEM. One of the worst customer service experiences I have ever had.
We lost our car reservation because their representative told us they would contact the rental company to correct a mistake, but they never did. We relied on what we were explicitly told over the phone.
We contacted them again and again — 10+ calls — trying to resolve the situation. Only after all those calls did they suddenly tell us that, according to their policy, they could no longer make any changes because we had supposedly passed the deadline.
The most frustrating part is that the deadline was only missed because we were told by their own representative that they would contact the rental company to fix the issue — and apparently they never made that call.
Now they have stopped answering our calls altogether.
Absolutely unacceptable. We were left without our car reservation because of their handling of the situation, and instead of taking responsibility or trying to help, they hid behind their policy and eventually stopped responding.
If you are considering booking through this company, I strongly recommend booking directly with the car rental company instead. Saving a few euros is absolutely not worth dealing with this level of customer service.
**edit post reply from the feedback manager: I will absolutely do this. Thank you!
August 23, 2026
Unprompted review
Reply from EconomyBookings
Hello,
Ten calls, a promised follow-up, and then being told the deadline had passed is a rough sequence to be left with. Changes are usually only possible before the supplier’s cut-off, so once that point is logged the booking system typically won’t allow more edits. If an agent said they would contact the rental company, that should have happened before the deadline — and the missing callback is clearly the part that caused the problem here. If you’d like this checked against the booking record, reach out through the Help Center on the website with your booking number and the dates and times of the calls.
Ethan Carter
Feedback Manager
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