Conrad's Tire Express & Total Car Care Reviews 137

TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I had an appointment at the Mt Pleasant Pennsylvania location . The gentlemen that helped me was Mark and I have to say that he was very nice and helpful! The garage and the lounge for customers was v... See more

Rated 1 out of 5 stars

27 Jan 2026. URGENT and CAUTIONARY ADVICE. Brought my 2024 Toyota 4 Runner TRD Pro in to Conrad's in Berea for a Hunter Road Force tire balance, tire rotation, and oil change. The next day I was dr... See more

Rated 1 out of 5 stars

Well I guess my wife & I are just not too smart. After several times of receiving very questionable substandard service we still went back. This time we went in for a simple routine oil change & tire... See more

Rated 1 out of 5 stars

This is Conrad's definition of a "good" job and a "new" unused tire is a joke. They didn't even put a new valve stem on it. I have never felt this sick about getting tires in 22 years of driving. My f... See more

Company details

  1. Tire Shop
  2. Auto Repair Shop
  3. Car Repair and Maintenance
  4. Car Service

Information provided by various external sources

In addition to being the areas largest tire dealer, Conrad's performs comprehensive automotive repairs. We service everything on your foreign or domestic car, truck, or van, including doing tune-up and engine performance work.


Contact info

  • Lorain Ave 14577, 44111, Cleveland, United States

  • econrads.com

2.2

Poor

TrustScore 2 out of 5

137 reviews

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Rated 5 out of 5 stars

Great service

Great service! Professional staff from service desk to the service technician. Kept me informed of service provided and preventative maintenance for the future.

November 23, 2019
Unprompted review
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Rated 5 out of 5 stars

Above and beyond is appreciated!

They didn't have any appointments but got tires on my vehicle anyways. I'm a traveling hospice nurse in the snow belt area, getting to my patients safely is very important. Thanks to Conrad's Macedonia all my visits were completed and I got home to my family safely.

November 15, 2019
Unprompted review
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Rated 1 out of 5 stars

They didn’t have the right oil/filter…

They didn’t have the right oil/filter for my Jetta, it took 2 hours. They didn’t charge me but now my car says “600 mile until oil change” the employees didn’t know what to do so they told us to “google it” ... you’re folks are supposed to be experts this is very unprofessional and disheartening

October 26, 2019
Unprompted review
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Rated 5 out of 5 stars

Satisfied Customer

Like any customer, I want my car service and repair shop to have qualified technicians, fair prices, and friendly staff. In addition, and just as important, I want to be confident in their honesty. Conrad's in Hudson has met all those requirements, and I will continue to be a repeat customer.

October 1, 2019
Unprompted review
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