Eglobal 

I was a little dubious to use eglobal due to very mixed reviews, but decided to take a chance as I could use PayPal. I placed the order on a Monday for a GoPro Hero 7, which was £100 cheaper than anywhere else I had seen it, got email acknowledgements straight away and then on the Tuesday got an email to say shipped. Waiting patiently, I didn't expect it to turn up but come Friday it arrived, brand new in box. I was very happy and relieved to receive it and my daughter was delighted with her birthday present. I would recommend this company. I did pay insurance as an extra.

Shocking. Sell items that are clearly not in stock then give stories about investigation teams, logistic teams etc absolute con artists
Will never use again, will do my best to let as many people know on places like this and Hot UK Deals.

1 star: Bad – unacceptable experience, unreasonable and rude conduct.

Your review

Waste of time....I order item,been waiting for weeks and then get a email saying that item was cancelled -..."this has been done due new stock costing and much higher unit price than previous stock..."Seriously ???How hard is to figure it out how much stock is aviable!!! Just to mention that this happen to me second time.First time they took a money and have to get it back via PayPal because Eblobal wasn't interested in getting straight away.I supose to get a drone for my honeymoon but obviously that's is not going to happen - Thanks a lot. Avoid

First of all despite this company appearing to trade as a UK company it is not correct and is in fact operating out of Hong Kong and something you may want to consider when ordering from them. My experience with them was good and the phone that I ordered came within the quoted delivery time of 6-8 working days. Extremely well packaged and everything i expected. Many other comments indicate otherwise unfortunately. I would have given them 5* but the tracking information i was given was completely useless until the day before it was delivered. What happens should i need to return the item should it go faulty will probably be another story. Great price difference though
Update: My phone as now gone faulty and despite reassurances that there was an international warranty with this phone this turns out to be one big lie. I contacted Motorola Service Centre for a repair and they told me that this item was registered outside of Europe and it cannot be repaired by them. Expensive lesson AVOID AT ALL COSTS

Phone not received after 7 weeks. Company blaming courier and apparently, cannot resolve problem of lost phone until they get a response from the courier.
They are seemingly not prepared to resolve the problem themselves by sending out a replacement phone. Will have to end up getting a refund through PayPal, no doubt.

Third item ordered (camera lens for Sony camera) and received promptly, securely packaged, in original box and in perfect condition at the best price on the net. As before, communication was excellent giving me a tracking number which kept me informed as to where in the delivery process the package was and when it would be delivered.

I can only speak as I find and whilst it seems some are unhappy with this company, I have had nothing but excellent service and will no doubt be using them again.

Item was shipped very quickly and with full tracking.Reached the UK in three days before clearing customs. Arrived well packed and in pristine condition.Very pleased with the purchase.
(AKG K550 HEADPHONES)

Purchased an iPad from their genuine looking UK website then discovered that this was a Hong Kong iPad and not intended for UK sale. Tried to cancel 15 minutes after purchase and they refused saying it had already been shipped. Guess what returns are to Hong Kong as buyers expense and they charge an admin and restock fee!!!

How they get away with selling items that are not intended for UK from UK domain address and not even stating this on their sale page is beyond me!

very poor customer service, i bought a phone from them on boxing day to date the phone have not arrive. all im getting from them via email is they cant do anything until they hear from their courier Yodel i didnt do any business with yodel so im no sure why they havent resolve my issue. these people sure know how to give you the run around, they have no regards for your hard earn money, my item showed it was dispatched and reach the Uk but it was sitting in Yodel depot and not moving, i requested them to chase this up, i didnt hear from them until a day later. tracked the item again it stated on yodel site that it was returned to sender, i request my purchase be cancel i recieve another email that they have not heard from their courier so they cant do anthing until they hear from as i said before a complete run around, i could write a book with the emails ive sent, please people dont buy from these people they are complete waste of time, if you need peace of mind and less stress spend your money some where else. i still havent recieved a refund or the phone i purchase

Well I finally managed to cancel my camera order after seeing the reviews on here. Credit card refunded in full the day aftet the order was cancelled. Totally confused by this company, poor communication, not a U K company, many bad reviews, goods not turning up etc. but seems as though I was the lucky one. Would I use again? Not really as I dread to think what would happen if the goods went faulty, that said a happy ending for me.

As a Christmas present, I bought a GoPro Hero 5 from this company but have never received the item. I have tried to contact them on several occasions but never got a reply. PLEASE PLEASE avoid buying anything for this company.

I received a faulty Apple Watch that kept on making the charging sound when it was on the charger. After contacting Eglobal they said to take it to Apple, I am not in the position to take a new item to Apple for them to possibly replace this with a refurbished one, I paid for a new Apple Watch!
They then said that I need to post this back to them, to Hong Kong, at my own expense! I think not. That's not how the law works.
I'm still in dispute with them arranging collection of their faulty item, even thought their returns policy website says they collect, they refuse!
I will never purchase from Eglobal again and would advise anyone else to as well, as it's far too risky if the item comes damaged like mine did. It's a gamble if you get a broken item or not that you cannot return.

The seller doesn't ship my paid items. Now he doesn't respond properly to my questions. I think I got scammed. Don't buy from this shop!!

Placed an order for a GoPro (listed as 'in stock).
Website also states 'usually 6-8 days delivery'.
Five days on I sent an email asking if it had been dispatched yet as I need it for a forthcoming holiday.
They sent a response stating that it was out of stock and due in in a couple of days. (So obviously, they lie about items in stock and lie about delivery times).
I immediately emailed back cancelling my order.
Had an email back two minutes later stating that the item was now being packed for dispatch and consequently, could not be cancelled!!!
Sounds like this company are scammers who feel free to tell lies to suit themselves. Maybe some of the things they sell are genuine but they are most certainly a DISHONEST company who cannot be trusted.
Fortunately I have paid on my credit card for protection so may have to get them involved within the next couple of days.
I will keep this post updated.

Fine prices, but long delivery. I ordered sep. 28. Oct.1. the money was raised from my account. Oct. 5. the order was shipped. I received my lens oct.12. NOT OK!

I purchased an item for a birthday present and Item was to arrive on 1st October. I received a delivery notice informing me my package will arrive on 1st October then 3rd, 4th and 5th October and this evening I received a delivery notice for 8th October 2018!

Ordered 2x Godox V860II's and a Godox XProN Trigger on the 25th September. Arrived 4th October. Tracking was updated daily. I did make an enquiry a few days ago regarding an item, but haven't received a reply. Would use again

Great prices and prompt delivery - all good - until there's a fault with what you've purchased! You can't speak with anyone directly, their online system is pathetically slow, cumbersome and quite frankly not fit for purpose - irrespective of the bargain prices, dreadfully poor customer service and returns processes are where this company fails spectacularly. If you want to effectively play commercial "russian roulette" with eglobal, hoping that your purchase won't have a problem or fault, go ahead - but be aware that should anything go wrong, either with the delivery or with the product you have purchased, you are likely to have an excruciatingly long wait for eglobal to correct the problem or to even act upon it - I believe the old saying is "if you buy cheap, you get cheap" - and that's certainly the case with this company.

Rubbish company
Ordered an item from them, 10 days later they refund me with a pathetic excuse of being out of stock. Why can't they just send a message asking if you will wait until they have stock, i did not want a refund, i wanted the item i ordered. This is the first & last time i will buy from this pathetic company.

Ordered a Homepod from Eglobal (said it was in stock) get a confirmation letter and thinking everything ok I wait.

After 3 days I write them (since you can’t call) they write me back, that it’s not in stock and it will be 2-3 days before they get it. 3 days later still nothing.

5 days after I first wrote them, I write again... now they finally have it and is ready to send it. By then I’ve waited longer then the expected 7-8 days of delivery which is normal. I write them back that I would like to cancel my order. I receive word back a day later that it’s to late, they already shipped it. And that I’m welcome to return it, but it will cost 18 euros to return it.

Would not recommend Eglobal to anyone, their service sucks, it takes 1-3 days to receive a respond from them, and usually their responds only answer 1 question, not the actual email. Besides that, they promised me to lower the price a little due to extra delivery time, that never happens, and still waiting for an answer.

Overall it’s been terrible experience. First of all they should have contacted me, not the other way around.
Second of all they should have canceled the order the first time I asked(never happend)
Third, the response time on their email is just way to long.
Don’t support them, find another company.