Excellent air conditioning units, quick and easy to order. Downside is each time I order and I order on a regular basis I get you are entitled to a free gift but it never materialises. Also I get... See more
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Review summary
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Reviews shaping this summary
Product turned up on time and was well packed no marks or damage to the unit.I installed the unit myself and with the template provided is a great plus. I would advise anyone installing this unit to... See more
Good product information and feedback in relation to the delivery. Product arrived in a very good timeframe. Would have preferred that the delivery of the two products was from one courier as the fi... See more
I have used Appliances Direct several times over the years absolutely great service before and after I love the fact I can have it delivered to my Caravan 😁 The ElectriQ mobile Air Con unit 700BT... See more
Company details
About electriQ
Written by the company
SMART, SIMPLE, SAVINGS.
At electriQ, we believe you shouldn't have to choose between cutting-edge technology and a fair price. We bring you high-quality appliances and electricals at a fraction of the cost of the 'big brands'.
How do we do it? We use the same world-class factories and premium components as the household names. We just don’t charge you extra for a fancy badge. So, why pay more?
AWARD WINNING VALUE
It’s not just us shouting about our gear. Our products consistently pick up awards for their top-tier quality and unbeatable value for money.
WORRY FREE WARRANTY
Every electriQ product comes with at least a 1-year warranty as standard. We’ve got your back. If something isn't right, our team is ready to help.
TOP NOTCH SERVICE
Need a hand setting up your new monitor or want to chat about your new air con unit? Give us a call. Our friendly team is always happy to help.
HOW TO SAY OUR NAME...
(eh-lek-treek)
noun: The destination for savvy shoppers to get premium electricals without the premium price tag.
Contact info
United Kingdom
- electriq.co.uk
4.3
Excellent
18K reviews
Asks customers to review
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Looks like a lot of freezer space for…
Looks like a lot of freezer space for the price
Was delivered with care and fitted in exactly where i needed it
June 27, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Broke after 3 months
Broke after 3 months. One of the worst equipment I've ever bought, apart from Temu.......
June 22, 2026
Unprompted review
Reply from electriQ
Hi Julie,
Thank you for your review.
We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.
We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.
Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?
Kind regards,
Dyann
Fast delivery
Fast delivery, although the driver left it with the gardener rather than bringing it to the front door, meaning the gardener had to help me bring it inside.
The dehumidifier is perfect for my needs and took the humidity in the room from 68% to50% very quickly.
June 28, 2026
Impressively quick service
Impressively quick service. Ordered a drinks cooler one day and it was delivered the next day, very carefully packaged and only £2.99 delivery cost. The drinks cooler itself is very good value
June 26, 2026
This is a lovely addition to our small…
This is a lovely addition to our small kitchen. This company looked after us from start to finish and there were no problems. The item was the best packed product I have ever had so no damage could occur. Delivery men were obliging and polite even in this heat they offered to put it where we wanted and unpack. Communication was 100% from the start. I will buy again .Thank you
June 29, 2026
Ordered an aircon unit and arrived next…
Ordered an aircon unit and arrived next day BRILLIANT. Lovely delivery man too.
June 26, 2026
Retro fridge freezer
Good company to deal wth.
Love my new fridge freezer so much, it’s perfect.
Good response to my enquiry.
Wood recommend .
Thank you.
June 29, 2026
Item delivered promptly
Item delivered promptly. Easy to understand instructions. Gave item the recommended time after transport in and then put into use. Does the job well
June 26, 2026
Competitive priced quality buys
One of the only stores with such a quick availability during the unbearable heatwave uk!!!The air con was such a low price, quick delivery great communication and such a high quality product
June 25, 2026
Unprompted review
Delivery was very good with it being on…
Delivery was very good with it being on time
When unpacked we found item operated excellent
Would recommend this unit as the damaged damp area is drying out after a water leak
June 26, 2026
Nothing but trouble with this company
Nothing but trouble with this company! Do not use -I even brought the insurance and still they will not replace faulty air conditioner unit - customer care blamed me it’s - never worked the compressor doesn’t kick in it’s a 1200 btu air conditioner unit do not buy
June 29, 2026
Unprompted review
Reply from electriQ
Hi Julie,
Thank you for your review.
We’re very sorry to hear about the issues you encountered with your order. This isn’t the level of service or quality we aim to provide, and we understand how disappointing this must have been.
We’d like to look into this further and work toward resolving it for you. However, we’ve been unable to locate your Sales Order with the information currently provided.
Could you please share your Sales Order Number or Postcode so we can investigate and get back to you as soon as possible?
Kind regards,
Dyann
Delivered earlier than expected which…
Delivered earlier than expected which is always nice. Polite and helpful delivery driver too.
June 26, 2026
Price hike.
Placed an aircon in my basket on a Thursday evening by Friday morning it had gone up £100.00
It appears If the weather is hot they put the price up.
June 29, 2026
A pleasure to shop.
Everybody & everything did exactly what I hoped & expected. A pleasure to shop, collect, install & enjoy.
June 29, 2026
products are always excelent quality
June 29, 2026
Great price arrived on time
June 29, 2026
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