Environ Property Services Ltd Reviews 

180
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional quality across all delivered services. Customers frequently praise the professional team for arriving promptly, working efficiently, and delivering outstanding results on various home improvement projects. People deeply appreciate the knowledgeable and polite staff members who provide clear explanations and consistently maintain a very high standard of work. Clients are especially impressed with the thorough property surveys and seamless coordination, which ensure that everything runs smoothly from beginning to end. Reviewers consistently highlight the reliable service provided, noting that technicians always go the extra mile to leave properties exceptionally clean and tidy.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that consumers experience punctual, efficient, and... See more

Staff

Consumers find staff to be positive, highlighting their great appreciation for knowledgeable, punctual, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Prompt response to Checkatrade query with a phone call. Estimate received shortly after I submitted photos and measurements. After I accepted the estimate an appointment was made to carry out the wor... See more

Rated 5 out of 5 stars

Blocked drain discovered first thing on Saturday morning. Thinking that I would have to wait until Monday, I phoned Environ more in hope that expectation! A lovely lady took my call and arranged a v... See more

Rated 5 out of 5 stars

We are very happy with the finished work after paint removal and repointing of brickwork at our property. There were a few communication issues along the way, but now forgotten that the work is con... See more

Rated 5 out of 5 stars

Don't you love it when a company lives up to its reviews? I needed the drains and gutters checked and cleared. Booking through Emily was easy and she gave me various options to choose from. Ben and Ja... See more


Company details

  1. Building Restoration Service
  2. also in
  3. Drainage Service
  4. Property Management Company
  5. Roofing Contractor
  6. Waterproofing Company

Written by the company

Welcome to Environ Property Services – a renowned, family-run property services company in London. With a rich heritage and extensive experience, we specialize in property restorations, damp proofing, and drainage works. For years, Environ has been a trusted name, dedicated to enhancing and preserving properties of all types. Our expertise spans historical restoration to modern damp solutions, ensuring properties remain in optimal condition. As a family-operated business, our commitment goes beyond services – it's about building relationships founded on trust and expertise. With a focus on quality and customer satisfaction, we've become a preferred choice for property care in London. Whether you need restoration, damp proofing, or drainage works, Environ's skilled professionals are here to deliver tailored solutions. Contact us today to experience the difference that comes from choosing a respected, family-run property services company.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

180 reviews

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4.5

All reviews

(180)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Once again

Once again, excellent service from Environ, Many thanks Ben.
Use them whenever we have problems in our properties and can highly recommend

May 29, 2025
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Highly recommend - There quite literally isn’t a job they can’t do!

I have used Environ for over 14 years across my businesses and could not be happier with their service. Over the past year alone, they have completed a variety of projects to an exceptionally high standard, including the internal painting of our historic building, damp removal, intricate plumbing works, and most recently, the construction of a bespoke outdoor shed.

The shed had to be custom-built to comply with the strict requirements of our Grade II listed building. It was carefully designed and crafted to fit around a couple of awkward edges, resulting in a unique shape that maximised every inch of available space—though you would never know by looking at it, as it blends in seamlessly.

Both carpenters, Marius and Presley, were fantastic: professional, attentive, and respectful of my vision. They took the time to listen to my requests, kept me informed throughout the process, and ensured everything was cleaned up at the end of he day.

We also have all of our pest control services with Environ and are extremely happy with the work they do. A special mention to Aaron, who carries out our regular pest control visits—he is always thorough, knowledgeable, and a pleasure to work with.

Beyond my businesses, I have also engaged Environ for my rental property, where I faced an ongoing leak that multiple managing agent contractors had failed to diagnose, leaving my tenants frustrated. After contacting Environ, Terry and David promptly visited the property and identified the issue within minutes. The remedial work was completed within 48 hours, fully resolving the leak.

I cannot recommend Environ highly enough for their professionalism, expertise, and dedication to customer satisfaction.

There quite literally isn’t a job they can’t do!

April 25, 2025
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Marius and Presley - five star review

Marius and Presley were very professional, efficient and friendly. They re-installed our cupboards, skirting and radiator just as we had them before. I would recommend them to others seeking similar services.

May 2, 2025
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Marius and his team are excellent

Marius and his team were super professional, really friendly, knew what they were doing and explained everything clearly. Highly recommended.

April 30, 2025
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Marius and Co

Marius and his coworker did a great job with the skirting boards in our flat. They were friendly and did a really quick, clean, professional job!

April 28, 2025
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Very professional and well executed…

Very professional and well executed work. Our thanks to Emily and Jordan for their respective roles.
Just to also mention, this sort of prompt efficient problem solution comes at a price

April 1, 2025
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Great service!

Ben was professional and friendly and unclogged our sink quickly and efficiently.

March 19, 2025
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Good, professional company

Environ have been involved with us for pest control at our house (rats) and have been excellent in terms of both their service and customer care. They are not cheap, but are totally professional and far better than other pest control operators that we have used and completely resolved the problem.

March 17, 2025
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 4 out of 5 stars

Very thorough and helpful

Very thorough and helpful. Excellent reports. One failure-no surveyor has yet come to check the work. However quality looks good.

February 25, 2025
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Great service

Great service, honestly priced. 🙏

January 24, 2025
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the wonderful review, its really appreciated!
Kind Regards
The Environ Team

Rated 2 out of 5 stars

Administrative chaos and the survey that never happened

I booked in a damp survey which had to be prepaid in full to secure the booking. By phone, they offered the 16th January which I was unavailable for, and so we agreed to book in the following week (22nd).

I received a call at 7:30am on the 16th January to say the team were on their way(!) and so I reminded them that my booking had been confirmed for the following week and I was not at the property.

I don't think the message was relayed to the main office, as nobody got in touch to iron out any confusion. Thank goodness I phoned them a few days later as it turns out there was no record whatsoever about me being booked in for the 22nd at all.

It has taken several calls, and them having to trawl through telephone recordings to confirm their mistake and refund the money to me. I was planning to still go ahead with them but I daren't now!

The original booking confirmation had absolutely no details specifying the survey date at all which is surely standard practice? Trustpilot pushed me for a review so here is my honest feedback- administrative chaos has cost you a client, I'm afraid!

Phoebe

January 7, 2025
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Reply from Environ Property Services Ltd

We’re sorry your booking experience was frustrating,and we appreciate you bringing it to our attention so we can do better.
Kind Regards
The Environ Team

Rated 5 out of 5 stars

A brilliant service today from Jordan…

A brilliant service today from Jordan and John. Jordan was great- such good knowledge and experience. They carried out a drain survey and fitted a rodent blocker. Thanks both.

January 17, 2025
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the review of our Property Services, its really appreciated
Kind Regards
The Environ Team

Rated 5 out of 5 stars

Thorough visit and knowledgeable

Thorough visit and knowledgeable

January 9, 2025
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the review of our Property Services, its really appreciated
Kind Regards
The Environ Team

Rated 5 out of 5 stars

I recently got locked out of my house…

I recently got locked out of my house without a phone to hand I had the think on my feet so I walked into the office of Environ like a damsel in distress and was greeted by Andreas and Terry. They immediately grabbed a tool bag and followed me to my house, then gained entry for me in minutes. So very kind of them to help me, I am so very grateful.. I will be using this company in future for sure!

January 3, 2025
Unprompted review
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the review of our Property Services, its really appreciated
Kind Regards
The Environ Team

Rated 2 out of 5 stars

Not close, there is no cigar!

As promised they turned up three times and were very polite. They placed rat traps but didn't catch a single rat over 3 weeks (all inside the house, under the floor board and the attic)

I need to add that before I called them I placed poison and the rats had eaten most of them. Some of them appeared to have died under the floorboards.

They also charged me for a drain CCTV inspection. The trap visits and the drain CCTV cost me over £500!

So basically I spent over £500 to catch no rats.

They want to install a drain valve to prevent the rats entering the property at a cost of £1500!

I requested a partial refund but they declined.

December 6, 2024
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thank you for sharing your experience. We’re sorry you didn’t see the results you expected. Our visits, trap setup, and drain inspection were part of our standard process, and we recommended a drain valve to prevent future infestations. We understand your frustration about the costs and your request for a refund; however, we stand by our services. Please feel free to reach out if you’d like to discuss any further concerns.
Kind Regards
The Environ Team

Rated 4 out of 5 stars

Work completed was good

The work completed was of a good quality and if we just consider the investigation and the completion of the actual work then I would rate my experience as good. Unfortunately the team let themselves down with the planning if there are a number of project tasks to be managed. They can only seem to focus on one task at a time which elongates the whole process. And information being passed between teams seems to get lost. A small point but irritating was that I told them a number of times to contact me for parking as I can get at 50% of the normal but they continued to charge at full price. Putting the admin issues to the side I was happy with the technical advice given and work completed.

December 31, 2024
Environ Property Services Ltd logo

Reply from Environ Property Services Ltd

Thanks for the review of our Property Services, its really appreciated
Kind Regards
The Environ Team

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