What a great guy and true craftsman Michael is. Surveyed what I needed doing and found the cheapest option to meet my needs and sorted my door out all on the same day. Brilliant service.
Company replied
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See what reviewers are saying
Mike came out after to me recently and he was absolutely brilliant. Really professional, friendly and polite from start to finish. He did everything I needed him to do, gave all the windows and doors... See more
Company replied
We were unable to lock our conservatory door as the handle had jammed. I contacted Michael at Epic Locksmith's. He was extremely helpful, identified the probable problem and gave me quotes over the ph... See more
Company replied
Michael from epic in ashford was brilliant. Came out within 20 min and was transparent from the start. Did a quick diagnostic over the first phone call for a upvc door issue so he understood the pro... See more
Company replied
Company details
Written by the company
"Here at Epic Locksmith we strive to give the best service and competitive prices possible. As a sole trader and family run business we will always try our best to match any price or even better it. Our aim is to be with you within 60 minutes however in most cases in the Ashford and surrounding areas, we have a response time of under 30 minutes in an emergency lock out situation. Our Locksmith Mike has over 5 years’ experience with all aspects of the locksmithing trade and will happily offer any advice over the phone or come to your property and give a free no obligation quote. We specialize in: · Lock Outs · Lock Replacements · PVC Door repairs · Window Locks · Handle Replacements · New Lock fitments"
Contact info
27 Vespassian Way, TN23 3QX, Ashford, United Kingdom
- 07792562330
- michael@epiclocksmiths.co.uk
- epiclocksmiths.co.uk
4.9
Excellent
67 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service at a very reasonable price
My mother in law's front door jammed in the locked position. Michael from Epic Locksmiths came out and fixed it within a couple of hours. Very curtious, friendly and, in the initial phone call, provided a range of possible costs. The final bill was well within this range. Epic is now in my list of go to tradesmen and I will definitely recommend them to anyone who needs a locksmith.
August 16, 2024
Unprompted review
Reply from Epic Locksmiths
Thank you Richard it is always a pleasure to help when we can.
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Super quick call out
Super quick call out!
Job done are excellent price. Would highly recommend.
Thank you.
July 15, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much I really appreciate you taking the time to share your experience.
Thank you Mike for coming to my rescue…
Thank you Mike for coming to my rescue again! Superb service as always. Would highly recommend to anybody that needs a Locksmith
June 21, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much Claire
Quick response
Quick response. Good well done with no damage. Thank you!
May 30, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much a locksmith should always leave no visible damage.
A fabulous locksmith
A fabulous locksmith. Very friendly and polite. Extremely good price too. I would highly recommend
May 28, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much Louisa we try and be competitive and being friendly and polite is FOC.
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Replacement front door lock
Replacement front door lock. Mike was prompt, efficient & got the job done with no mess & minimal disturbance to me. Highly recommend.
Jan Smith
June 3, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much Jan we always try our best to be as clean and tidy as possible.
broken lock
We were unable to lock our conservatory door as the handle had jammed. I contacted Michael at Epic Locksmith's. He was extremely helpful, identified the probable problem and gave me quotes over the phone. He arrived an hour later and fixed the lock. He also adjusted our front door lock, which was stiff, at no extra charge. He was professional, polite and the charges were very reasonable. I would certainly recommend Epic Locksmiths.
May 30, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much Richard I really appreciate you taking the time to share your feedback.
Locked out, would recommend
The service we received was certainly Epic. After getting ourselves locked out of the house on a hot sunny Sunday with 5 month old baby in tow, Mike was able to get to us within half and hour and resolve the situation. It wasn't the easiest of jobs, but it was done very quickly. Would recommend!
May 19, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much
ExcellentPost Tenancy Lock Change service at a competitive…
Excellent service at a competitive price, wouldn’t hesitate to use again.
May 18, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much Michael.
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Great service
Prompt, professional and great value for money. This is the second time we’ve used this company and I have no hesitation in recommending them.
May 16, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much Diane.
Great Service
Twice Michael has helped me with issues. A broken front door and a new lock for my back door - great service, very responsive and extremely helpful. Can't recommend him enough.
May 9, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much always happy to help.
Excellent service
Mike from Epic Locksmiths was excellent. I called in an emergency and he was quick to respond, offered sound advice, and got to my flat within the hour! Service was fantastic throughout - will call upon again at the next emergency. Thank you Mike!
May 2, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much taking the time to share your feedback.
Mike from Epic Locksmiths recently…
Mike from Epic Locksmiths recently sorted out my front door lock. I have to say I was so impressed that I paid what he quoted… no extras! And found him to be trust worthy and honest.
My key had jammed in the door and Mike managed to find what was causing that and make my home safe and secure again. I would highly recommend him to anyone! Huge thanks again Mike!
May 2, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks Julia always nice we can find the issue and resolve it
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Michael was great
Michael was great, very patient with my mum and wrote down and explained in detail how to use the lock. He was very efficient in his job and left everything as he found it . We would definitely use him again if needed and would highly recommend him.
May 6, 2024
Unprompted review
Reply from Epic Locksmiths
It was a my pleasure helping your mum i cam only apologise for your previous experiences with other locksmiths.
Excellent service
Excellent service. Mike had to replace a very old lock for us. It proved very stubborn but Mike dealt with it with great patience and humour. The work done was a very high standard at a very reasonable cost. I would have no hesitation recommending Mike.
May 3, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks Wendy I rember this door the patience was pretty thin i can assure you of that.
We had an issue with the door mechanism…
We had an issue with the door mechanism and I contacted epic locksmiths. I sent him a video and photos and he immediately knew what was wrong. Came out when it was convenient for us. He explained what he was going and what went wrong. Lovely bloke. Would use again.
May 4, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks Amy I'm glad I was able to help and resolve the issue for you.
Would use again
Got there when he said. Great communication before and put my mind at ease for the proposed works. Open and honest about the job undertaken and was very quick.
April 22, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks we will always try our best.
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Very helpful in replacing my lock and…
Very helpful in replacing my lock and Very good time keeping
April 26, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much I really appreciate you taking the time to share your experience.
Help I can’t find my keys.
I called Epic which had been recommended to me by a good friend. I spoke to Michael who listened to my predicament and was able to offer a solution that was affordable and even better than that, he was able to visit my house on the day to complete the work.
I am delighted with the outcome and with highly recommend Epic Locksmiths and especially Michael for his care and attention, expertise and understanding. 5 Star
April 15, 2024
Unprompted review
Reply from Epic Locksmiths
Thanks so much Caroline I really appreciate you taking the time to share your comments.
Most helpful and came quickly despite…
Most helpful and came quickly despite it being holiday period. Fitted new lock, reasonless price. Would highly recommend always
December 28, 2023
Unprompted review
Reply from Epic Locksmiths
Thanks so much Mary
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