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escaperoommaster.com Reviews 

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TrustScore 3 out of 5

3.2

Software Company
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Company details

  1. Software Company
  2. also in
  3. Computer Software Store
  4. Software Vendor

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Terrible service - they just haven't sent my order, nor even apologised for a delay of more than 5 weeks

Sorry to say it but I am absolutely appalled by the terrible service provided by this company. I placed an order on the 11th of April this year which has still not been marked as shipped over five weeks later. In all that time I have contacted them by email and using their contact form multiple times and been ignored. Eventually I got a dismissive and unapologetic response blaming "a few customs things to resolve" and told my order would be sent out that week... more than a full week passes and my order still shows as "preparing for shipping".
I will never use this company again and I strongly discourage any UK providers to avoid. You won't get what you order and they clearly don't give a damn.

May 18, 2026
Unprompted review
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