Esky Reviews 1,706

After two weeks of lies that they are trying to resolve your problem, they sent email that Airline “just” accepted the changing date of flight, accept or lose your money! I WANT MY MONEY BACK, I don’t want ticket for that Airline anymore!

Crooks. Tried to be Easyjet. Refused to refund me after l noticed their deception. It had been only after a few hours. Not even 24 hours. I then contacted my credit card company and notified them of their deceptive practice and disputed their charges. I also notified the Federal Trade Commission and EasyJet

LIARS!!!
I’m waiting for your response two weeks!!!
The worst experience I ever had trying to change a flight.

I was booking flights on the official Eurowings website when eSky.es appeared during the process, increasing the ticket price by almost 40% without clear justification.

Eurowings later cancelled the flight and refunded 100% of the ticket price. However, eSky.es refuses to return the full amount, falsely claiming the difference is due to airport taxes. When shown this is not true, they hide behind “accepted terms and conditions.”

Very misleading practices and zero accountability. I do not recommend eSky.es.

Scammers who steal money. After ordering and paying the money, the booking was confirmed. However, in the morning I received a letter that the scolding had been canceled. The cause is unknown. The support team responds reluctantly and inappropriately. A week has passed, the money has not been returned, the refusal receipt has not been sent, the support service asks the same questions every time and tries to disconnect from the chat conversation as soon as possible. This scam cost me $2070. Booking Reference 3741107823 28.09.25

It's a scam. They charge 70€ for "service" which does not entail absolutely anything.
They use Wizzair on the url to attract people thinking they're landing on Wizzair website, in which they'd find tickets 70€ cheaper, and instead they land on esky, having to pay a premium for nothing.
They should be banned from Google.

After purchasing the ticket, their support is useless—you can’t actually get help. They just tell you to contact the airline, yet they still charge an extra service fee for nothing.

Reservation number: 1507889458



Aside from their outrageously high fees (40,37 € only to complicate my life!) applied through deceptive online tactics, I do not understand why they sent me a first email that mentions a total of 185,27 € and only seconds later a second one which mentions a total of 190,36 €, which is what I was charged.

Moreover, I can only cross my fingers that they will actually send me the Fast Track QR code in time for my flight. After having paid DOUBLE what RyanAir charges for this service (22 EUR vs 11 EUR), I am having to sit, wait and hope...

Also, I distinctly remember very conscientiously choosing NO travel insurance, but they nevertheless charged me 8,96 EUR for one. Again, how crafty!

All in all, a DREADFUL buying experience! Will not touch eSky with a ten-foot pole again and will make sure to tell everyone I know. VADE RETRO!

Same as eDestinos, horrible customer experience overall

They made it look like they are Wizzair: their URL was: wizzair.eskytravel.it, and they write "WizzAir" so big in the middle of the homepage, so you feel you are buying directly from the airline. They show one price (which is the same as buying from the airline) but then only at the moment of the check-out they add a lot of fees, so if you are not super careful, you end up like me who I paid 45 euros to them for literally nothing. This is unacceptable, I want my refund.

This is my reservation number: 6224643715
I ask for my refund

It was very easy to buy a plane ticket, at this low price...

Very bad and stressful service .. tickets were billed but no confirmation sent... On line form not available but phone service desktop available and helpful in Spain though...

NEVER AGAIN.

They don't confirm my reservation with 2 flights but already get the money.
I call the company TAP and Ryanair and they don't know nothing about my seat.... I'm not in the flight!!! Could you please help me!!!!!

Hi. Flight was canceled. Easyjet already payed esky, but 5 months on i am still waiting for my money. Scam. Dont use this company

I did a flight reservation I paid the charges and the reservesation shows pending status more than 24 hours I need the confirmation or I need clear the problem It's imposible contact with us

Booking 8725116997

Purchased a ticket TGD->BCN by Wizzair. 1 Change in BUD. It was not ever mentioned that they will book separate tickets.

And when you get your ticket information it’s already too late.

So the first flight got delayed and the second is lost because of that. As the airline do not take responsibility of delays if those were booked as separate tickets.

I contacted them - they refused even to acknowledge that the flight is delayed. Which is a nonsense as this info is publicly available and confirmed. I also attached a photo.

And then we arrive to an endless loop - esky redirect you to the airline. Airline suggest raising an issue with the agency.

On the bright side: there is a support chat which actually work and one can get a response. My situation is WIP though.

Excellent service

Good day. I have bought ticket from Alicante to Barcelona on 31/07/2024 and I have not received my booking confirmation on my email. I checked spam, nothing is there. I used the "resend confirmation email" function on the website, but it sends me the information on a different flight from Paris that I also bought. Support form on the website is of no help since it asks for the reservation number, which I have not yet received on my email. Please help how can I retrieve my confirmation/booking number?

I recently booked a flight that turned out to be a complete disaster due to misleading pricing and excessive fees. I was under the impression that the final price I consented to included all fees, but I was wrong. After finalizing my booking, I was hit with several international transaction fees that significantly increased the cost of my trip.To make matters worse, this was not the cheapest option available, and my flight ended up being a grueling 30-hour journey with two layovers. Despite paying a premium, I was shocked to find out that I had been overcharged by $200. As if that wasn't enough, over the next few days, I continued to see new international transaction fees appearing on my statement.This experience has been incredibly frustrating and has left me feeling deceived and overcharged. I strongly urge others to be wary of this company and their hidden fees. Transparency in pricing is crucial, and unfortunately, this company falls short in that regard. Avoid at all costs!

This is my booking reference 3270365399.
I fly this evening and I have not received any confirmation nor boarding passes yet.
Please, proceed asap to fix this.