It rates as great because it was purchased close to the day of attendance... went smoothly. The sale in August had technical issues which can happen but it is always extremely stressful. I know the... See more
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Easy and inexpensive to purchase tickets. However, this is the second time I have purchased tickets in 2 months and don't like waiting until 4 days before the event, to print tickets. When I pay right... See more
Company replied
It was easy to purchase tickets but did not get a clear answer if Jonantha Brook was bringing her band. Got the tickets on my e-mail immediately. Easy experience.
Company replied
It was very easy to purchase my ticket but I was disappointed that I could only put my ticket on my phone if I had an iPhone. We Android users are left out.
Company replied
Company details
- #10 of 23 best companies in Event Ticket Seller
Written by the company
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Contact info
Raleigh, United States
- etix.com
4.3
Excellent
10K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
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Couldn’t ask for anything easier
Couldn’t ask for anything easier. I showed my ticket that was in my Apple wallet and walked right in!! Same for wristbands.
October 7, 2025
Had to go to casino and get my ticket…
Had to go to casino and get my ticket cause YOUR system rejects my card even after I called citicard and they said it should.. Also your search option is shit... had it set for tulsa and for texas hippie collation which is coming up. Well it skips what you want and pulls up 1 show from somewhere else. So now I can't buy a ticket for that. And did search for ZZtop and did the same instead of listing all the shows it just does one totally not even near you... so fine your just gonna loose money
October 8, 2025
Reply from Etix
Hi Keith,
Thank you for your feedback and we apologize for the frustration. Our search is based on location. If you find it is not properly returning events near you, please be sure to enable device location in your browser. Sometimes this feature can affect the accuracy of our results.
Regards,
Etix
There was a mail strike in Canada
There was a mail strike in Canada so my event tickets would not be coming to me. I called your customer service and the lovely lady that helped me out was a breath of fresh air. So accommodating ,cheerful and helpful. Thanks to her again!
October 7, 2025
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Great efficient program for ticketing.
October 8, 2025
Etix makes it fair for ticket buyers
I appreciate how Etix works to ensure people have a fair shot at getting tickets and that they are not bought up by bots. Thank you!!
October 8, 2025
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quick and easy
October 6, 2025
It was easy enough for me to do
It was easy enough for me to do. I had no difficulty with placing the order.
October 7, 2025
Pleasantly Pleased
Kathy was very pleasant and accommodating. She patiently helped me find seats for me and my guest. Thank you, Kathy!
October 6, 2025
Your folks are very helpful.
Your folks are very helpful and knowledgeable. I enjoy doing business with Miller Theater, especially Jennifer.
October 7, 2025
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I was able to achieve what I wanted to…
I was able to achieve what I wanted to do with little effort. Thank you!
October 8, 2025
wasn't clear how to buy table tix
October 7, 2025
The lady in membership was so nice &…
The lady in membership was so nice & explained everything to me . Took the time about the different memberships & also about open enrollment for Oct 7. Explained the different availabilies of the different train cars. When I called in a very nice gentleman helped with the seating & the offer package available for my grandson. Thank you!
October 7, 2025
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Event at Desert Diamond
My first time going to an event at this venue. Everything involved with obtaining my ticket was easy with no issues at all.
October 8, 2025
I never received my tickets
I never received my tickets. Your customer service did not help me. I am out $385.
October 8, 2025
Reply from Etix
Hi Jeff,
We see you contacted our support team the day before the event to inform us you had not received your physical tickets. Per the venue's instructions we offered to change your tickets to Will Call pickup but that option was declined. We also provided the venue phone number so that you could reach out directly for their help. We suggest contacting them directly for additional assistance.
Regards,
Etix
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