It rates as great because it was purchased close to the day of attendance... went smoothly. The sale in August had technical issues which can happen but it is always extremely stressful. I know the... See more
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Company details
- #10 of 23 best companies in Event Ticket Seller
Written by the company
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Contact info
Raleigh, United States
- etix.com
Replied to 97% of negative reviews
Typically replies within 1 week
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Very easy to use
Very easy to use, the time out feature shouldn’t time out if one is filling out the form though.
Arrived quickly check your junk and trash for Etix
Please ignore my earlier message that tickets did not arrive. They arrived in trash under etix. I was looking for confirmation…thx and apologize.

Reply from Etix
Quite simply
Quite simply, I ordered the tickets, and they were delivered to my inbox as specified. Perfect execution and had no questions after delivery. That's the way it's supposed to work right? Of course it is. Thank you.

Reply from Etix
I did not like how difficult it was to…
I did not like how difficult it was to get to a particular section, ex "the Buckeye coach". It took me awhile to be able to see my exact seats. Other than that, it was fine!

Reply from Etix
Get my passport QR in 10 minutes
Very quick and once paid already show QR code on my phone
Easy to register without hassle
Easy and fast!
The professionalism and patience of…
The professionalism and patience of "Joe" made it especially exceptional for me.

Reply from Etix
it worked and I appreciate that
it worked and I appreciate that. Just keep it simple..
thanks
I had no problems purchasing my ticket
I had no problems purchasing my ticket. It was simple to do
The site was easy to navigate
The site was easy to navigate. Have my digital tickets.
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