It rates as great because it was purchased close to the day of attendance... went smoothly. The sale in August had technical issues which can happen but it is always extremely stressful. I know the... See more
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Easy and inexpensive to purchase tickets. However, this is the second time I have purchased tickets in 2 months and don't like waiting until 4 days before the event, to print tickets. When I pay right... See more
Company replied
It was easy to purchase tickets but did not get a clear answer if Jonantha Brook was bringing her band. Got the tickets on my e-mail immediately. Easy experience.
Company replied
It was very easy to purchase my ticket but I was disappointed that I could only put my ticket on my phone if I had an iPhone. We Android users are left out.
Company replied
Company details
- #10 of 23 best companies in Event Ticket Seller
Written by the company
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Contact info
Raleigh, United States
- etix.com
4.3
Excellent
10K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
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Websit worked great and got the tickets…
Websit worked great and got the tickets with absolutely no problem.
October 7, 2025
Would have been much better with…
Would have been much better with ApplePay or PayPal integrated. Otherwise OK.
October 8, 2025
Reply from Etix
Hi Jonathan, we appreciate you taking the time to provide feedback.
Regards,
Etix
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Reply from Etix
Thank you for your feedback!
User Friendly
Very easy to use. User friendly.
Although, I really wish you would take Paypal.
October 6, 2025
Reply from Etix
Thank you for your feedback!
Booking the tickets was easy and we got…
Booking the tickets was easy and we got the seats we wanted.
October 8, 2025
Reply from Etix
Thank you for your feedback!
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Ordering tickets for Texas RenFest 2025
The young lady answering the phone for the Texas renaissance festival, was a little short with me at times and had to excuse herself to check on my question two or three times on different questions not very knowledgeable of what she was doing… The download that was sent to me was very easy and everything went smoothly…
October 8, 2025
Reply from Etix
Thank you for your feedback.
Basically the experience was good with challenges
Basically the experience was good. However, it was a bit challenging trying to get a ticket for my husband that need a wheelchair accessible spot.
October 6, 2025
effing emails
every time i buy tickets i get emails i don't want and have to unsubscribe.
October 8, 2025
Reply from Etix
Thank you for your feedback.
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3rd ticket wouldnt print.
October 8, 2025
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I entered 2 different cards and your…
I entered 2 different cards and your website kept saying I was entering the card information wrong. I double and triple checked that all the information was correct and because of this error message, I missed out on getting Tickets. This error message popped up 6 times total, for 2 different cards. I had the cards right in front of me and made sure I verified the information was correct each time. I won’t be using this site again after this negative experience.
October 8, 2025
Reply from Etix
Hi Steven,
Thank you for your detailed feedback and we apologize for the frustration. We will pass this along to our team to review and make improvements.
Regards,
Etix
It was easy to purchase tickets but did…
It was easy to purchase tickets but did not get a clear answer if Jonantha Brook was bringing her band. Got the tickets on my e-mail immediately. Easy experience.
October 8, 2025
Reply from Etix
Hi Rosanne,
Thank you for your feedback. As the contracted ticketing provider for our venue partners, we often do not have complete details about the performing artists. We suggest fans contact the venue directly with questions regarding event specifics, as they will have the most up-to-date information. We're pleased you had an easy ticket purchasing experience.
Regards,
Etix
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