Euro Pouches Distribution Reviews 227

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that orders arrive quickly and as expected. Many consumers appreciate the affordable prices and the overall positive service experience, highlighting the ease of placing orders and the prompt dispatch of items. However, some customers also noted issues with product quality, mentioning instances where items were not in optimal condition. A few other people also felt that the pricing on the site could be misleading due to additional taxes not being initially included. Additionally, a small number of reviewers reported problems with international deliveries, with some orders never arriving or getting stuck in customs.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping, with... See more

Product

Customers consistently note ambiguous experiences with product. While many reviewers praise the great... See more

Service

Consumers find service to be positive. Many reviewers praise the company for its quick and professional... See more

Order

Customers had positive experiences with order processing and delivery. Many reviewers praised the immediate... See more

Price

Users describe positive interactions with price. Many customers appreciate the affordable and unbeatable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The prices on the site are a little misleading since the double VAT isn't included. The delivery was very fast. The website has some bugs and is glitching a little.

Company replied

Rated 5 out of 5 stars

Fast and good delivery overall, cheap prices and good service. I liked that there was no need to do anything special to be able to make the order.

Company replied

Rated 5 out of 5 stars

Great products and affordable prices — everything was correct. Fast shipping and the order was dispatched the same day. It arrived in just over a week from the Czech Republic to Finland. Excellent cus... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Worldwide wholesale partner of nicotine products. Worldwide shipping, great service and fixed low prices!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

227 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Will never order from another place…

Will never order from another place again. Best prices, fastest shipping I’ve ever seen and top notch customer service. I have ordered 3 times in last 3 months and not a single issue

March 3, 2025
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Thank you so much for your amazing 5-star review! We're thrilled to hear that you've had such a great experience with us and that our prices, shipping speed, and customer service have met your expectations. Your loyalty means the world to us, and we truly appreciate your support. Looking forward to your next order!

Best regards,
Customer Support Europouches.com

Rated 5 out of 5 stars

Best service and fresh products

Best service and fresh products

November 28, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you're happy with our service and fresh products! Thank you for your amazing 5-star review! We appreciate your support and look forward to seeing you again soon on Europouches.com!

Customer Support
Europouches.com

Rated 5 out of 5 stars

Great EPD

Europouches is one of the best and professional partner in nicotine pouches industry. Thanks for your job and wish EPD to become as big as they dream about! :)

November 28, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Thank you for your amazing 5-star review! We truly appreciate your kind words and support. It means a lot to us to be recognized as a trusted and professional partner in the nicotine pouch industry. We’ll keep working hard to grow and reach our goals! Looking forward to continuing our partnership and seeing you again soon on Europouches.com! :)

Customer Support
Europouches.com

Rated 3 out of 5 stars

Difficult to contact and switched product...

Had some unrelated problems with UPS (not their fault) and they were pretty difficult to get a response from through email. They also switched without authorization a more costly XQS for a cheaper NOIS of the same flavor thinking that I wouldn't notice.

October 31, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

We're sorry to hear about your experience. While UPS issues are unfortunately beyond our control, we understand that getting a timely response is important, and we apologize if our communication was not as quick as expected.

Regarding the product switch, it looks like a human error on our end, and we sincerely apologize for that. We always aim to provide the correct items and appreciate your understanding. Your feedback helps us improve, and we hope to provide you with a better experience next time.

Customer Support
Europouches.com

Rated 5 out of 5 stars

Satisfaction every time.

April 3, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you're satisfied every time! Thank you for your amazing 5-star review! We truly appreciate your support and look forward to seeing you again soon on Europouches.com!

Customer Support
Europouches.com

Rated 5 out of 5 stars

EPD is a great flexible partner

EPD is a great flexible partner! Thanks for Your job! :)

April 3, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Thank you for your amazing 5-star review! We're glad to hear that you appreciate EPD as a flexible partner. Your support means a lot to us, and we look forward to continuing our collaboration. See you again soon! :)

Customer Support
Europouches.com

Rated 5 out of 5 stars

Quick feedbacks

Quick feedbacks. Great service. Very good and fresh products! Competitive price!

March 30, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Thanks so much for your great review and the 5 stars! Awesome to hear you’re happy with the service, quality, and pricing.

Looking forward to your next visit!

Customer support
Europouches.com

Rated 5 out of 5 stars

Most profesional guys in this profile

Most profesional guys in this profile. 👌

March 1, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Thanks a lot for your review and the 5-star rating! Great to hear you think so highly of our team.

Hope to see you again soon!

Customer support
Europouches.com

Rated 5 out of 5 stars

Exceptional service !

Exceptional service !

March 26, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you had an exceptional experience! Thank you for your amazing 5-star review! We truly appreciate your support and look forward to seeing you again soon on Europouches.com!

Customer Support
Europouches.com

Rated 5 out of 5 stars

Great company to buy product from

Great company to buy product from. Quick delivery, good prices and decent customer service.

January 6, 2024
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you're happy with our quick delivery, good prices, and customer service! Thank you for your amazing 5-star review! We truly appreciate your support and look forward to seeing you again soon on Europouches.com!

Customer Support
Europouches.com

Rated 5 out of 5 stars

Fast trustworthy great prices

Just received my box of killa shipping was fast and GREAT great prices. Had a question so i email them fast response so I can recommend them highly

May 17, 2023
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that your Killa order arrived quickly and that you’re happy with our prices! Thank you for your amazing 5-star review! We’re also glad our customer support could assist you promptly. We truly appreciate your recommendation and look forward to your next order on Europouches.com!

Customer Support
Europouches.com

Rated 1 out of 5 stars

Tried placing an order from this…

Tried placing an order from this company. When the delivery arrived, 10% of what I ordered was missing. No answers on the phone and long response times to emails. Received suggestions to place a new order and pay shipping on the goods that I have not received delivered. No big money but miserable customer care.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

I've bought nicopods from different…

I've bought nicopods from different online shops, but for the last 6 months I only buy from europouches.com.
By far the quickest delivery and best customer support.

July 4, 2022
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you've made Europouches.com your go-to shop for the past six months! Thank you for your amazing 5-star review! We’re thrilled that you appreciate our fast delivery and top-notch customer support. Looking forward to serving you again soon!

Customer Support
Europouches.com

Rated 5 out of 5 stars

Best nicopods business world supplyer

Best smokeless (nicopods, e-vapes and chew) business supplyer covering almost all brands.

June 30, 2022
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Thank you for your amazing 5-star review! We're glad to be your go-to supplier for smokeless products, offering a wide range of nicopods, e-vapes, and chew from almost all brands. Your support means a lot, and we look forward to serving you again soon on Europouches.com!

Customer Support
Europouches.com

Rated 5 out of 5 stars

One of the best companies on the global markets.

One of the best companies on the global markets.

Deserve tons of appreciation and respect!

June 30, 2022
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Thank you for your amazing 5-star review! We truly appreciate your kind words and support. It means a lot to us to be recognized on the global market, and we’ll continue working hard to provide the best service possible. Looking forward to seeing you again soon on Europouches.com!

Customer Support
Europouches.com

Rated 5 out of 5 stars

Very good company

Very good company! I like absolutely everything. I use only the services europouches.com in this direction

June 30, 2022
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you’re so happy with our services! Thank you for your amazing 5-star review! We truly appreciate your trust and loyalty to Europouches.com. Looking forward to serving you again soon!

Customer Support
Europouches.com

Rated 5 out of 5 stars

Super service online

Super service online. Super prices, fast delivery and just super in all super good.

June 30, 2022
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you had such a fantastic experience! Thank you for your amazing 5-star review! We’re happy that you enjoyed our prices, fast delivery, and overall service. Looking forward to your next order on Europouches.com!

Customer Support
Europouches.com

Rated 5 out of 5 stars

Fast delivery and great customer service

June 30, 2022
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you're happy with the fast delivery and great customer service! Thank you for your amazing 5-star review! We appreciate your support and look forward to seeing you again soon on Europouches.com!

Customer Support
Europouches.com

Rated 5 out of 5 stars

Be all right

Easy to order, fast delivery and fresh produce. Finally, a well-functioning, fair company!

March 22, 2021
Unprompted review
Euro Pouches Distribution logo

Reply from Euro Pouches Distribution

Great to hear that you had such a smooth experience with us! Thank you for your amazing 5-star review! We’re glad you found ordering easy, delivery fast, and our products fresh. We truly appreciate your support and look forward to seeing you again soon on Europouches.com!

Customer Support
Europouches.com

Show reviews in all languages. (227 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look