Exact Delivery Reviews 

324
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and smooth delivery process, noting that drivers communicate arrival times clearly, arrive punctually, and always handle furniture with great care. Consumers also appreciate the competitive prices, fast responses, and excellent communication from the very beginning all the way to the final drop-off. However, some people mentioned encountering rude drivers, unexpected extra fees for stairs, or unprofessional behavior during the drop-off process. A few consumers also noted poor communication, missed time slots, or instances where delivery workers left items outside instead of bringing them inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, noting excellent communication and punctual... See more

Staff

Users describe positive interactions with staff, highlighting excellent communication and helpfulness... See more

Service

Consumers find service to be positive, highlighting professional drivers and reasonable prices. Reviewers... See more

Product

Customers had extremely positive experiences with their product purchases and delivery services. Reviewers... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Courier kept us informed all the way from collection to delivery. Driver and drivers mate were very frendly, and careful of the couch that was been delivered and very careful of our property when br... See more

Rated 5 out of 5 stars

Excellent service, exactly on time from top notch people, easy to contact, super helpful and use a very good system to keep track of delivery every step of the way. Delivered with care and faultless c... See more

Rated 5 out of 5 stars

I was given a date for delivery Monday 27th to Tuesday 28th, they messaged Tuesday with a time slot, I was then asked if time was suitable etc, Tuesday I was sent message when they were an hour away t... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more


Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee


Contact info

4.8

Excellent

TrustScore 5 out of 5

324 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(324)

323 reviews in the last 12 months

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Rated 2 out of 5 stars

Driver demanded cash out of the blue

Driver demanded cash out of the blue
Also didn’t handle goods very professionally. Lifting car seats from adjustment handle for example. Not something I can recommend.

Also the driver wanted me to unload his lorry while he stood in the back. And then asked for a £5 tip for his coffee. You can’t make it up

June 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Good delivery

Good delivery, nice driver, delivered the mattress upstairs and placed it on the bed.
On time with time updated during delivery period.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent communication

Excellent communication, rapid delivery and helpful delivery driver. We were contacted within 24 hrs of purchase with date and time of delivery. Couldn’t have asked for more. THANKYOU!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Easy to book, reasonable price, excellent communication from booking through to drivers. Arrived on time in the condition I expected. Thank you.

June 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Superb service at a sensible price

Superb service at a sensible price. Not the cheapest but their initial response to my request showed they’d actually read the request, unlike so many others. From first quote to final Delivery I was updated at every stage. Highly recommended.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, kept us updated by text and a phone call to say how faraway they were and how long they would be right on time 😃

June 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Treadmill

It was a very heavy treadmill and awkward to move but the guys did it. Thank you

June 3, 2026
Unprompted review
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Rated 5 out of 5 stars

The two men were very helpful and a…

The two men were very helpful and a credit to themselves and their company. They didn’t hesitate to help carry the items to the cottage, I would recommend them and their company.
Thank you for such a professional job well done.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Panels were delivered within time slot

Panels were delivered within time slot, driver phoned me 30 mins before arrival. On arrival driver and mate carried the panels to where I requested. Panels were undamaged. Drop was executed precisely. Happy to use again.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

2 lads turned up bang on time

2 lads turned up bang on time, rang 15 mins before unloaded in 90 seconds flat. Took a delivery photo and were gone. Can’t really ask any more than that from a courier

June 3, 2026
Unprompted review
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