Exact Delivery Reviews 

324
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and smooth delivery process, noting that drivers communicate arrival times clearly, arrive punctually, and always handle furniture with great care. Consumers also appreciate the competitive prices, fast responses, and excellent communication from the very beginning all the way to the final drop-off. However, some people mentioned encountering rude drivers, unexpected extra fees for stairs, or unprofessional behavior during the drop-off process. A few consumers also noted poor communication, missed time slots, or instances where delivery workers left items outside instead of bringing them inside.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery_service, noting excellent communication and punctual... See more

Staff

Users describe positive interactions with staff, highlighting excellent communication and helpfulness... See more

Service

Consumers find service to be positive, highlighting professional drivers and reasonable prices. Reviewers... See more

Product

Customers had extremely positive experiences with their product purchases and delivery services. Reviewers... See more

Price

Customers consistently note positive experiences with price, highlighting very reasonable rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Courier kept us informed all the way from collection to delivery. Driver and drivers mate were very frendly, and careful of the couch that was been delivered and very careful of our property when br... See more

Rated 5 out of 5 stars

Excellent service, exactly on time from top notch people, easy to contact, super helpful and use a very good system to keep track of delivery every step of the way. Delivered with care and faultless c... See more

Rated 5 out of 5 stars

I was given a date for delivery Monday 27th to Tuesday 28th, they messaged Tuesday with a time slot, I was then asked if time was suitable etc, Tuesday I was sent message when they were an hour away t... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more


Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee


Contact info

4.8

Excellent

TrustScore 5 out of 5

324 reviews

5-star
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3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(324)

323 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant delivery service

Brilliant delivery service, they even had a lovely friendly smile after travelling 3 hours to Barton-upon-Humber, thank you so much I would definitely highly recommend this delivery service and wouldn't hesitate to use them again and know they deliver your items taking 100% care there delivered undamaged unlike some delivery services, again thank you

May 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Delivered on time

Delivered on time. They efficiently carried all the parts of the corner sofa into the house without a single scuff. Highly recommended

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

Couches

2 guys done a great job brining it in and took there time getting it in through narrow door way done a brillant job x

May 26, 2026
Unprompted review
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Rated 4 out of 5 stars

Very good

Very good. Guys were very careful with the furniture, it was wrapped carefully for the transit.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Good, reliable service

Good, reliable service, guys communicated through WhatsApp to arrange convenient date and time. They gave me 3 hrs window for delivery the day before it was due, arrived on time, sofas were professionally packed and delivered to my lounge with care. No fault whatsoever, highly recommended 👍

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

These guys were more than helpful.

These guys were more than helpful.
Picking up a piece of furniturs I’d bought on line they fixed a date, gave a timeslot, turned up on time. But the furniture would not fit through the front door (the seller had assembled it indoors but not thought of the size vs front door for sending it out. No problem, they returned two days later (no additional cost) after he dissembled it. I paid a little more for a second person to help with the collection, well worth it. They fixed a
date & time to deliver to me were spot on, and carried the sofa in. Good, flexible, helpful guys, I recommend them.

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

The delivery people didnt even bother…

The delivery people didnt even bother taking my item to my house - the whole time that we were walking to my house they were both complaining about the distance to my house as well as trying to hustle me for more money. After I refused to give them more money they just dropped the item and left. They were a complete joke.

May 19, 2026
Unprompted review
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Reply from Exact Delivery

Sorry, to hear that, but it was very clear that the delivery is booked for the 1st floor only not higher.

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Rated 5 out of 5 stars

Very polite and helpful

Delivery was smooth and efficient, communication from delivery staff was excellent, messaged to confirm delivery time then called 1 hour then 10 minutes before arrival.
They worked really hard to get quite a large sofa through quite a small hallway. Really polite and helpful gents.
Excellent service, thank you.

May 18, 2026
Unprompted review

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