Executive Home Delivery Reviews 

759
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 327 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its punctuality and excellent communication, including timely updates and calls before arrival. The staff are frequently highlighted for being polite, professional, and incredibly helpful, often going above and beyond by setting up items and removing all packaging. People appreciate the overall efficiency and high quality of service provided. The comprehensive service, from initial contact to final setup and waste removal, contributes to a highly satisfying customer journey. Reviewers often mention the delivery teams' willingness to assist with heavy items and careful handling of property, ensuring a smooth experience.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the professionalism, politeness, and... See more

Staff

Users describe positive interactions with staff, consistently praising their politeness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Product

Customers had positive experiences with product, with many delighted by the quality and appearance of items... See more

Customer communications

Clients share positive opinions on contact, with many reviewers appreciating the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

759 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(759)

313 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

The lads did a fab job delivering the…

The lads did a fab job delivering the Duresta and taking away the Parker Knoll suite. They worked non stop, and were knowledgeable and professional throughout. Highly recommended and appreciated the care they took.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

My bedside unit was delivered on time and exactly within the promised window. The driver called me 30 minutes before arriving, which was really helpful, and the item looked well‑packaged on arrival. I haven’t had a chance to fully check it yet, but so far the delivery side of things has been smooth and professional.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely topper of delivery guys

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and set it up and it weighed a ton, but not a moan. Both were lovely and a pleasure to have in our home. Can't praise them noth enough.

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Great sofa delivery

Great sofa delivery and set up. 2 hr time slot and then a call to say they were 20 mins away. Great communication and two polite, efficient and friendly fits delivered and installed the sofa with no problems. Fab service, thank you!

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

They came within their 2 hour timeslot

They came within their 2 hour timeslot, giving me 15mins notice of their arrival. They were efficient. Wrapped the item they were collecting properly. They were friendly, in and out in no time

January 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Benson’s Bed Delivery

Communication excellent. Bed delivery arrived on time as planned. Both delivery men were polite and very accommodating. Bed was assembled properly. Overall experience was very efficient and comfortable. I would highly recommend this carrier.

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, professional, prompt service from the boys. All put together and finished in good time.

January 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Perfect

Perfect, arrived on time not an issue getting in. In and out in 20 minutes very impressed

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

The driver contacted me in advance of their arrival and came on time.
They were courteous and efficient, bringing in the sofas, attaching the legs and removing the packaging within a very short space of time.

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great delivery team

Great team that delivered my furniture. Would highly recommend them. Very quick assembly and very clean. Very polite pair who work well together.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Just had my dining bench delivered and…

Just had my dining bench delivered and I am delighted with it. Solid, comfortable and beautiful. The delivery team put it together and took all the packing materials away. Now ready for Christmas lunch in comfort.

December 20, 2025
Unprompted review
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