Executive Home Delivery Reviews 

756
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its professionalism, efficiency, and punctuality, often receiving calls before arrival. People appreciate the helpful and polite staff who go above and beyond by assembling items, placing them in desired locations, and removing all packaging. The overall service is frequently described as excellent, making the entire process smooth and hassle-free. Many consumers also highlight the quality of the products received, often noting their solid construction and perfect condition upon arrival. Reviewers consistently express high satisfaction, indicating a strong recommendation for the company's reliable and customer-focused approach.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting excellent communication and timely... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, efficient, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight with their purchases, such... See more

Customer communications

Users describe positive interactions with contact, highlighting excellent communication throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(756)

310 reviews in the last 12 months

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Rated 5 out of 5 stars

First class

This was a high value fragile item. The communication was excellent, from 2 weeks prior, the day before and just ahead of delivery. They were able to accommodate my commitments, and used email / phone rather than an anonymous tracking tool.

I was able to fully check the item prior to signing and they even took the packaging away.

First class, thank you.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

First class delivery

Two-hour hour slot sen the day before delivery. Tracking provided without having to download an app, plus a call 15 minutes before arrival. Extremely efficient and pleasant delivery service. Exemplary.

January 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Delivery from Bensons Beds

Absolutely brilliant guys. So helpful,friendly,professional and super organised. Phoned before they arrived to let us know an exact time. An absolute pleasure to deal with -5star experience. Highly recommend this company. Many thanks

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Very happy with the service

Very happy with the service. Did exactly what they said they would - phoned just before delivery, arrived on time, were very friendly and polite. Thanks very much.

Only issue was initially when I had to change the delivery date, once I’d declined my first date it wasn’t clear how or when I’d receive another date, but it was sent to me shortly after, so the process was simple without the need to contact or speak to anyone.

January 23, 2026
Unprompted review
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Rated 5 out of 5 stars

The lads did a fab job delivering the…

The lads did a fab job delivering the Duresta and taking away the Parker Knoll suite. They worked non stop, and were knowledgeable and professional throughout. Highly recommended and appreciated the care they took.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

My bedside unit was delivered on time and exactly within the promised window. The driver called me 30 minutes before arriving, which was really helpful, and the item looked well‑packaged on arrival. I haven’t had a chance to fully check it yet, but so far the delivery side of things has been smooth and professional.

January 20, 2026
Unprompted review

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