Executive Home Delivery Reviews 

758
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its professionalism, efficiency, and punctuality, often receiving calls before arrival. People appreciate the helpful and polite staff who go above and beyond by assembling items, placing them in desired locations, and removing all packaging. The overall service is frequently described as excellent, making the entire process smooth and hassle-free. Many consumers also highlight the quality of the products received, often noting their solid construction and perfect condition upon arrival. Reviewers consistently express high satisfaction, indicating a strong recommendation for the company's reliable and customer-focused approach.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting excellent communication and timely... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their politeness, friendliness, and... See more

Service

Consumers find service to be positive, with many reviewers describing it as brilliant, efficient, and... See more

Product

Clients share positive opinions on product, with many reviewers expressing delight with their purchases, such... See more

Customer communications

Users describe positive interactions with contact, highlighting excellent communication throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely topper of delivery guys. So professional, and respectful. Great communication phoned to let me know they were 15 mins away. Took our new really heavy bed settee to upstairs livingroom, and... See more

Rated 5 out of 5 stars

Brilliant service from two polite efficient men, very refreshing when you live on the West Coast and items regularly arrive damaged with one driver. If only EHD could be used for everything

Rated 5 out of 5 stars

Delivered on the day and within the time frame that had been arranged. Courteous friendly drivers delivered my order, unwrapped sofas and took away all wrapping etc afterwards. After being let down tw... See more

Rated 5 out of 5 stars

Absolutely faultless. On time efficient delivery. Delivery drivers were very polite and overall very professional and very helpful as they placed the armchair in situ and removed all packaging and t... See more


Company details

  1. Delivery Service
  2. Logistics Service

Written by the company

Scotland's premier home & retail furniture delivery partner


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(758)

312 reviews in the last 12 months

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Rated 5 out of 5 stars

i was phoned 20 mins before the…

i was phoned 20 mins before the delivery was made and the delivery people couldn't have been more professional doing there job. they were polite and were careful with my property and the items being delivered. thanks for doing a great job.

March 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Skilled, careful handling

I was very pleased with how the guys dealt with the delivery, checking the route through the house and taking care not to disturb pictures on the walls. Delivery was on time, with good communication about when to expect it.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly delivery guys

Friendly delivery guys. Especially for a Monday morning. Makes a nice surprise. Phoned ahead and confimed the road was accessible. Very good natured people!

March 30, 2026
Unprompted review
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Rated 5 out of 5 stars

The Company were great

The Company were great. Kept us well informed re delivery time and phoned 20mins before arrival, as advised. The delivery guys were friendly and courteous

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Nothing Was a Bother ..

EHD delivered our sofas to Pollokshields in Glasgow this morning. Communication was excellent ; the company deferred delivery for two weeks when they were available earlier than we expected. We had an email with a delivery window on the day before and a call from the delivery guys before they arrived. The guys were so good -humoured, unwrapped the sofas, fitted the feet and put them in place for us
- and they gave us a good laugh as an added bonus!

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, there were parts missing from our new couch and the delivery staff noticed straight away and informed me and said to contact the supplier

March 25, 2026
Unprompted review
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Rated 5 out of 5 stars

Top-class

Top-class! Called ahead of time. Arrived on time. Delivered a large sofa safely and carefully. No fuss, and stress free.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Kept well informed about the delivery

Kept well informed about the delivery, which arrived on time and was put into place quickly and without any issues. Guys were cheerful, polite and respectful of our property. They also removed the old mattress and were all finished in about 10 minutes.

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

A really positive experience

We had a really positive experience with this company. Clear communications and the ability to track the delivery on the day was great. Two lovely delivery guys, Joe and Thomas were incredibly friendly, helpful and efficient. They made light work of lugging two huge sofas upstairs via a tight staircase. A very professional job throughout.

March 17, 2026
Unprompted review
Rated 4 out of 5 stars

Delivery team could not have been more professional.

The delivery men were extremely polite, considerate, helpful and careful. The units were very well packaged. Unfortunately the bedside cabinets were damaged on arrival, and this was discovered on opening the box. The process of documenting this was reassuring, and the delivery team took the items back with no quibble. We are awaiting replacements and have every confidence that all will be well next time.

March 17, 2026
Unprompted review

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